Reviews
3/20/26 - I appreciated Teresa Harris for her exceptional
3/20/26 - I appreciated Teresa Harris for her exceptional service. Truly I was amazed and surprised with the VIP service that Teresa provided. Hope to experience great quality service again and that she and everyone will continue to deliver great services and same the whole Sheehy Toyota in Laurel. Ermelinda Posadas
3/20/26 - I appreciated Teresa Harris for her exceptional
3/20/26 - I appreciated Teresa Harris for her exceptional service. Truly I was amazed and surprised with the VIP service that Teresa provided. Hope to experience great quality service again and that she and everyone will continue to deliver great services and same the whole Sheehy Toyota in Laurel. Ermelinda Posadas
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for taking the time to share your feedback. We truly appreciate your kind words and are delighted to hear about your positive experience. On behalf of everyone at Sheehy Toyota of Laurel, thank you for your support and trust. We look forward to welcoming you again and continuing to deliver the high-quality service you deserve.
Everyone is very helpful willing to go the extra mile for
Everyone is very helpful willing to go the extra mile for custermer very accommodating and willing to go the extra mile to accommodate you make you feel safe with there.performance in the work they do on your vehicle I'm very satisfied with the results make sure when you leave there premises your vehicle is safe thanks for your services much blessings to your workers and the service manager that assisted me from I got there till the end once again much blessings to your workers
Everyone is very helpful willing to go the extra mile for
Everyone is very helpful willing to go the extra mile for custermer very accommodating and willing to go the extra mile to accommodate you make you feel safe with there.performance in the work they do on your vehicle I'm very satisfied with the results make sure when you leave there premises your vehicle is safe thanks for your services much blessings to your workers and the service manager that assisted me from I got there till the end once again much blessings to your workers
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to share your kind words and positive experience with us. We truly appreciate your feedback and are delighted to hear that our team went the extra mile to ensure you felt accommodated, safe, and satisfied with the work performed on your vehicle. We look forward to serving you again in the future.
Dave the service tech did a great job, theresa not so
Dave the service tech did a great job, theresa not so much. She was rude.
Dave the service tech did a great job, theresa not so
Dave the service tech did a great job, theresa not so much. She was rude.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for reaching out and for sharing your feedback. I’m very sorry to hear about your recent experience. While I’m glad to know Dave provided great service, I sincerely apologize that your interaction with Teresa. Please let me know if there’s anything more we can do for you. Jackie Mays
Sheehy of Laurel great dealership David Jacobs great
Sheehy of Laurel great dealership David Jacobs great service rep and the reason I come here
Sheehy of Laurel great dealership David Jacobs great
Sheehy of Laurel great dealership David Jacobs great service rep and the reason I come here
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you very much for the feedback. I will be sure to share with David. I know it will make his day. We look forward to serving you in the future. Jackie Mays
Bad attention from finance manager Lisa Cristhoper.
Bad attention from finance manager Lisa Cristhoper. I received racist comments from him, for not knowing how to speak the language. After paying, he threw the card on the table. I came close to rejecting the vehicle and not buying anything.
Bad attention from finance manager Lisa Cristhoper.
Bad attention from finance manager Lisa Cristhoper. I received racist comments from him, for not knowing how to speak the language. After paying, he threw the card on the table. I came close to rejecting the vehicle and not buying anything.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for bringing this to my attention. I am deeply sorry to hear about your experience and the behavior you described. Please know that this is absolutely unacceptable and does not reflect the values we uphold. If you are willing, I would appreciate the opportunity to speak with you directly to better understand the situation. Your experience matters to us. Please let me know the best way to reach you, or feel free to contact me directly at Jackie Mays Jacquelinemays@sheehy.com 301 591 9000 ext 203251.
If you can call me at 2404746305.
Javone assisted us in buying a new Toyota RAV4 and did an
Javone assisted us in buying a new Toyota RAV4 and did an excellent job every step of the way
Javone assisted us in buying a new Toyota RAV4 and did an
Javone assisted us in buying a new Toyota RAV4 and did an excellent job every step of the way
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you very much for the feedback. I will be sure to share your feedback. We look forward to serving you in the future.
Ony was not knowledgeable about credit acceptance.
Ony was not knowledgeable about credit acceptance. He tried to sell us a car that wasn’t even inspected and had clear body damage. He was very rude at the end when he realized he was not getting a sale.
Ony was not knowledgeable about credit acceptance.
Ony was not knowledgeable about credit acceptance. He tried to sell us a car that wasn’t even inspected and had clear body damage. He was very rude at the end when he realized he was not getting a sale.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your experience with us. We are truly sorry to hear that your visit did not meet your expectations. We understand how important it is to feel confident and respected during the car-buying process, and we regret that this was not your experience. Your feedback is very important to us, and we will review your comments internally to ensure they are taken seriously. Thank you again for bringing this to our attention.
Sheehy Toyota is very efficient, reliable, accurate,
Sheehy Toyota is very efficient, reliable, accurate, accessible and affordable at all times. Thanks to all the amazing team for their great team work.
Sheehy Toyota is very efficient, reliable, accurate,
Sheehy Toyota is very efficient, reliable, accurate, accessible and affordable at all times. Thanks to all the amazing team for their great team work.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words! We truly appreciate your feedback and are thrilled to hear that you find Sheehy Toyota efficient, reliable, and affordable. Our team works hard to provide the best service possible, and it’s wonderful to know that it shows. We look forward to serving you again soon!
Friendly & Easy to finalize the deal.
Friendly & Easy to finalize the deal. Todd Bell did a phenomenal job getting what I was looking for.
Friendly & Easy to finalize the deal.
Friendly & Easy to finalize the deal. Todd Bell did a phenomenal job getting what I was looking for.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you very much for the feedback. I will be sure to share with Todd Bell and the team.
I had a wonderful experience with my service advisor.
I had a wonderful experience with my service advisor. I am very satisfied. Great personality. I got updated all the time. Great service and a big plus as well was my car got washed nicely. Glad that my car was in his care. Thanks to my service advisor, to the technician and to all that took good care of my car. Definitely 5 stars.
I had a wonderful experience with my service advisor.
I had a wonderful experience with my service advisor. I am very satisfied. Great personality. I got updated all the time. Great service and a big plus as well was my car got washed nicely. Glad that my car was in his care. Thanks to my service advisor, to the technician and to all that took good care of my car. Definitely 5 stars.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for your kind words and 5-star review! We’re thrilled to hear that your service advisor kept you well-informed throughout your visit and that you were happy with both the care your car received and the wash. I’ll be sure to share your feedback with your advisor, the technician, and the rest of the team — they’ll greatly appreciate it. We truly value your trust and look forward to serving you again.