Skip to main content

Mcgrath Evanston Subaru

(387 reviews)
Visit Mcgrath Evanston Subaru
Sales hours:
Service hours:
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:30pm–6:00pm
Thursday 9:00am–8:00pm 7:00pm–6:00pm
Friday 9:00am–8:00pm 7:00pm–6:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2014 state dealer award
View 2 awards
2014 state dealer award
2026 consumer dealer award
New (877) 227-1503 (877) 227-1503
Used (877) 450-5545 (877) 450-5545
Service (877) 450-2612 (877) 450-2612

Reviews

(387 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mcgrath Evanston Subaru from DealerRater.

Want to share your experience with this dealership?

Write a review

Brendan was great at explaining all of the features of

Brendan was great at explaining all of the features of the Impreza to me and my girlfriend. We are super happy with our lease and will likely continue to work with McGrath Subaru after all the staff took such good care of us!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Everyone is so nice and accommodating.

Everyone is so nice and accommodating. Adam who is the service dept mgr is probably the best I've ever dealt with. He really cares about his customers and will strive to get the best results for them so that they leave happy. I cannot say enough abput Adam and his team in the service dept!! I will always buy Subaru cars as long as Adam is still working for Subaru and running the service department!! I recommend tjos Subaru dealership to everyone!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Our team at McGrath Subaru Evanston appreciates your kind words. We're glad the service department met your expectations. Thank you for recommending us.

I had a very informative and positive experience working

I had a very informative and positive experience working with Brenden. He clearly explained the features of my car, including its technology, in a patient, kind, and knowledgeable manner. He allowed me to guide the conversation with my questions while also proactively offering helpful information. Brenden was consistently pleasant and followed up with timely emails. He made the process of learning about my new car enjoyable rather than overwhelming or frustrating.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Mr. Lou provided exceptional service, demonstrating a

Mr. Lou provided exceptional service, demonstrating a strong commitment to client satisfaction and maintaining complete transparency throughout the process. His expertise in the field is evident, and I wholeheartedly recommend his services.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience, addressed all my concerns, and got me

Great experience, addressed all my concerns, and got me out in a reasonable time frame.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Friendly, honest and patient.

Friendly, honest and patient. They worked with and for me. Their reasonable follow up was appreciated.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had a very good experience at McGrath.

I had a very good experience at McGrath. my advisor explained what was needed and I might need to be on my next visit. I was very pleased.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Fantastic customer service.

Fantastic customer service. The service advisor Joe kept me informed and the service was done quickly and properly

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for highlighting our team's support at McGrath Subaru Evanston. We appreciate your feedback and trust in our service.

He was great help good service answered all our

He was great help good service answered all our questions. I recommend him we left happy great service

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending McGrath Subaru Evanston. We're glad our team was able to assist you well. Your satisfaction is important to us.

I have been a customer at this Dealership for years.

I have been a customer at this Dealership for years. I purchased two vehicles and always had them serviced there. My Service Writer is Eddie Perez and always greats me by name. Eddie always makes sure my vehicle is in top shape.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued trust in McGrath Subaru Evanston. We're pleased to know our team consistently takes care of your vehicles. We appreciate your loyalty.