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Porsche Chantilly

(17 reviews)
Visit Porsche Chantilly
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 12:00pm–5:00pm Closed
2024 state dealer award
View 6 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (888) 803-1870 (888) 803-1870
Used (855) 472-4949 (855) 472-4949
Service (888) 714-3797 (888) 714-3797

Reviews

(17 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Porsche Chantilly from DealerRater.

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Very prompt responses , up front about possible issues

Very prompt responses , up front about possible issues with the vehicle, vehicle sold before I could make the deal, but would reach out again if the right vehicle was on their site.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you for recognizing our team's transparency and responsiveness at Porsche Chantilly. We're here when you're ready to find the right vehicle. Wishing you well.

Was treated like family!

Was treated like family! Tiara was the best! You should give her a raise or bonus! She is a good rep for your company and a guideline for the rest to follow!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate your kind words about our team at Porsche Chantilly. It's great to hear you felt welcomed. Thank you for sharing your experience.

I had a great experience at Porsche Chantilly during my

I had a great experience at Porsche Chantilly during my service visit. The service advisor was very helpful and kept me up to date throughout the day on what was being done to my vehicle. Communication was clear and timely, which I really appreciated. The process was smooth, and I felt well taken care of from start to finish. Highly recommend their service department.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We appreciate your recommendation and the detailed feedback about our service team. Clear communication is important to us at Porsche Chantilly. Thank you for sharing your experience.

Excellent in every way- from the sales staff to the

Excellent in every way- from the sales staff to the business office to parts & service and finally to senior management. This is my 4th Cayenne and if Porsche made a larger vehicle, my wife would get one too.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your loyalty and trust in Porsche Chantilly over the years. We appreciate your kind words about our team and services. Wishing you many great drives in your Cayenne.

My experience at Porsche Chantilly has always been

My experience at Porsche Chantilly has always been exceptional. The sales and service staff are the best I have ever dealt with over my more than 20 years of Porsche ownership. They are like family and always make sure they take care of your car like it was their own. The technicians are the best around and you can’t find a better group anywhere. It is easy to see how Porsche Chantilly was recently named a Premier Porsche Center for 2025. They were ranked 5th out of 29 Premier Centers. Congrats to Shahid and his staff!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your kind words, and we're glad to know our team continues to provide exceptional service. We truly value being a part of your Porsche journey over the years. Your support means a lot to us at Porsche Chantilly.

Excellent service and very professional.

Excellent service and very professional. In addition, arranging Uber service to take me home and later pick me up was a thoughtful touch that made the experience especially convenient.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for recognizing the professionalism of our team at Porsche Chantilly. We're glad to hear that the Uber service added convenience to your visit.

It was a pleasurable experience.

It was a pleasurable experience. My service person was very friendly and knowledgable and helpful

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're pleased to hear about your experience at Porsche Chantilly. Thank you for taking the time to share your feedback.

Of course the cars are amazing.

Of course the cars are amazing. But it’s the team that delivers the best service that makes this dealership stand out . Truly the best .

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your kind words about our team at Porsche Chantilly. We appreciate your feedback and support.

service was terrific.

service was terrific. easy to schedule. easy to drop car off. communication was terrific. quick to close out

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're pleased to hear you had such a smooth experience with our service team at Porsche Chantilly.

No integrity

Dealer rep Sean and I agreed on a price for a used 911. I asked about making a deposit to hold it while I got financing together. I called back two days later and he said it was sold to someone else for a higher price. He blamed it on his being off a day, someone else selling it…whatever. I left a message for sales manager, and got no reply. Organization showed complete lack of integrity.

Rating breakdown (out of 5):
Customer service
1.0
Buying process
1.0
Quality of repair
1.0
Overall facilities
3.0
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Chris, Your feedback is important to us here at Porsche Chantilly and I would appreciate the opportunity to speak with you to address your feedback. Please email me with your preferred contact information. Thank you, Jahangir Shahid General Manager Jshahid@penskeautomotive.com