Reviews
Shottenkirk Hyundai is a great dealership providing excellent customer service. The service staff are a wonderful group of people.
Shottenkirk Hyundai is a great dealership providing excellent customer service. The service staff are a wonderful group of people.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your five-star review of your Hyundai service. We’re glad our service team provided attentive, friendly care for your Santa Fe. Your kind words truly motivate our staff. Your team at Shottenkirk Hyundai!
My sales associate, Janet Baker, was fantastic to work with. I normally hate shopping for cars and she made the entire process easy and stress free. She was very patient answering all of my questions comparing the 2 cars I was looking at. I never felt pressured in any way. I will absolutely recommend her to friends looking for cars in the future.
My sales associate, Janet Baker, was fantastic to work with. I normally hate shopping for cars and she made the entire process easy and stress free. She was very patient answering all of my questions comparing the 2 cars I was looking at. I never felt pressured in any way. I will absolutely recommend her to friends looking for cars in the future.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with our sales team during your Hyundai Palisade purchase. We’re glad the process felt effortless and you never felt pressured while comparing your options. We appreciate your recommendation to friends and look forward to helping them in the future. Your team at Shottenkirk Hyundai!
The staff is very friendly and proactive to help. I would do business anytime with them. Amazing Crew!!
The staff is very friendly and proactive to help. I would do business anytime with them. Amazing Crew!!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s wonderful to hear our staff was friendly and proactive during your service visit. Thank you for entrusting us with your Hyundai Palisade Hybrid. We look forward to helping you again anytime. Your team at Shottenkirk Hyundai!
Friendly, fast, good service always communicates updates on car service. My service advisors are great!
Friendly, fast, good service always communicates updates on car service. My service advisors are great!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad our service advisors provided friendly, fast care and kept you informed on your Hyundai Santa Fe. Thank you for the five-star rating, and we look forward to your next visit. Your team at Shottenkirk Hyundai!
Enjoyed the help and support and instructional tips on car. Need to have snacks and coffee, warm cookies.
Enjoyed the help and support and instructional tips on car. Need to have snacks and coffee, warm cookies.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with your Hyundai Tucson. We’re glad the guidance on your vehicle’s features was helpful. We appreciate your idea for warm cookies and beverages in our waiting area and will pass it along. Your team at Shottenkirk Hyundai!
Very eager to help! Mindful of my budget and worked very hard to make me happy!
Very eager to help! Mindful of my budget and worked very hard to make me happy!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for noting how our team stayed eager to help and mindful of your budget. We’re delighted to know you’re happy with your new Hyundai Palisade. Your team at Shottenkirk Hyundai!
I stopped by the service center to get help with my fuel door on my Tucson. I only had enough gas for 30 miles so stopped to fill up. However could not get the fuel door open, had to leave and drive to the dealership for help. I was not able to wait the estimated hour due to an appointment so I was going to have to attempt to make it home. The lady asked a technician to see if could pry it open to see what parts were needed and I would come back. He was kind enough to do it right then, went to look at it and pushed in the center of the door and it actually opened up. I was extremely happy he got it open. I was so thankful for their help and drove straight to the gas station. Not only did they assist me getting my walker out of the back to go inside she was kind enough to put it back inside the car for me. Everyone I came in contact with was very friendly and so customer focused. Thank you so much!
I stopped by the service center to get help with my fuel door on my Tucson. I only had enough gas for 30 miles so stopped to fill up. However could not get the fuel door open, had to leave and drive to the dealership for help. I was not able to wait the estimated hour due to an appointment so I was going to have to attempt to make it home. The lady asked a technician to see if could pry it open to see what parts were needed and I would come back. He was kind enough to do it right then, went to look at it and pushed in the center of the door and it actually opened up. I was extremely happy he got it open. I was so thankful for their help and drove straight to the gas station. Not only did they assist me getting my walker out of the back to go inside she was kind enough to put it back inside the car for me. Everyone I came in contact with was very friendly and so customer focused. Thank you so much!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s wonderful our team could quickly free your fuel door and even help with your walker. We’re glad everyone you met was friendly and focused on getting you back on the road. Thank you for trusting us with your Hyundai service needs. Your team at Shottenkirk Hyundai!
I always use this dealership because they're very professional and efficient. Other dealerships told me it would take 3 days. It took them 2 hours.
I always use this dealership because they're very professional and efficient. Other dealerships told me it would take 3 days. It took them 2 hours.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s great to know our team provided professional, efficient service on your Hyundai Elantra and returned it in just a couple of hours. We understand how valuable your time is and appreciate you choosing us regularly. Thank you for your trust, and we look forward to helping you again. Your team at Shottenkirk Hyundai!
I had a great experience at this dealership. Janet answered all of my questions and was very thorough in the details of this transaction. She was very helpful in transferring all my devices from my old vehicle to the new one. Although I was originally considering another make, she convinced me to stay with Hyunndai.
I had a great experience at this dealership. Janet answered all of my questions and was very thorough in the details of this transaction. She was very helpful in transferring all my devices from my old vehicle to the new one. Although I was originally considering another make, she convinced me to stay with Hyunndai.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We’re glad you had a great experience and that our team answered your questions thoroughly while helping transfer your devices. Thank you for choosing to stay with Hyundai. We hope you enjoy your new vehicle. Your team at Shottenkirk Hyundai!
Sales staff is always attentive and helpful. Employees go above and beyond. Always available. My sales associate helped me past the purchase of my vehicle.
Sales staff is always attentive and helpful. Employees go above and beyond. Always available. My sales associate helped me past the purchase of my vehicle.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s wonderful to hear our sales team was attentive and exceeded expectations during your Hyundai Tucson Hybrid purchase. We’re glad they were there whenever you needed assistance. Enjoy your new vehicle and feel free to reach out if we can help again. Your team at Shottenkirk Hyundai!