Reviews
Great service. Was taken right in, the service was completed quickly and accurately, car was returned freshly washed. Luis and crew did a fantastic job!
Great service. Was taken right in, the service was completed quickly and accurately, car was returned freshly washed. Luis and crew did a fantastic job!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Len, we are so glad to hear Luis and the team delivered excellent service at Audi Newton. Thank you for taking the time to highlight their efforts! Safe travels!
I had an outstanding experience with the service department at Audi of Newton. From start to finish, the team was professional, knowledgeable, and genuinely committed to delivering excellent customer care. Scheduling was effortless, and the staff made sure to keep me informed every step of the way. They took the time to explain the services needed in clear, honest terms—no pressure, just transparency. The work on my Audi was completed on time, and the vehicle was returned to me in immaculate condition, running better than ever. A special thank you to Cole, Timo and the Service Management for going above and beyond to ensure everything was handled smoothly. It’s rare to find a service department that combines technical expertise with such a high level of courtesy and care. Highly recommend Audi of Newton for anyone who values quality service and peace of mind.
I had an outstanding experience with the service department at Audi of Newton. From start to finish, the team was professional, knowledgeable, and genuinely committed to delivering excellent customer care. Scheduling was effortless, and the staff made sure to keep me informed every step of the way. They took the time to explain the services needed in clear, honest terms—no pressure, just transparency. The work on my Audi was completed on time, and the vehicle was returned to me in immaculate condition, running better than ever. A special thank you to Cole, Timo and the Service Management for going above and beyond to ensure everything was handled smoothly. It’s rare to find a service department that combines technical expertise with such a high level of courtesy and care. Highly recommend Audi of Newton for anyone who values quality service and peace of mind.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Joaquin, we're delighted to hear about your outstanding experience with our service department at Audi Newton! It's wonderful that Cole, Timo, and the team provided you with straightforward communication and excellent care. Thank you for recommending us; we look forward to serving you again in the future!
Max was a very helpful, informative, and very friendly salesman. He answered any questions we had and would definitely buy from him again. Greg was also very helpful and helped us out in every way possible. Would highly recommend them.
Max was a very helpful, informative, and very friendly salesman. He answered any questions we had and would definitely buy from him again. Greg was also very helpful and helped us out in every way possible. Would highly recommend them.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Susan, we're delighted to hear that Max and Greg provided such helpful service at Audi Newton. Thank you for recommending us, and we look forward to assisting you again in the future!
Max was very helpful and informative. He answered our questions with competence. I would buy through him again.
Max was very helpful and informative. He answered our questions with competence. I would buy through him again.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're delighted to hear that Max provided helpful and informative service at Audi Newton. Thank you for sharing your experience, and we look forward to assisting you again in the future!
Every experience with AUDI Newton has been excellent. My recent visit was no exception. Staff are friendly and helpful, service was efficient, thorough and professional.
Every experience with AUDI Newton has been excellent. My recent visit was no exception. Staff are friendly and helpful, service was efficient, thorough and professional.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Maryellen, we're delighted to hear that your experiences with Audi Newton have consistently been excellent. Our team takes pride in providing friendly and efficient service, so thank you for sharing this feedback!
The service department at Newton Audi was a great experience, I went in for my one year maintenance. I waited for probably less than one hour, they washed my car and the cost my maintenance was very low!! It was great, Jennifer was also great. All in all it was just a nice experience!!
The service department at Newton Audi was a great experience, I went in for my one year maintenance. I waited for probably less than one hour, they washed my car and the cost my maintenance was very low!! It was great, Jennifer was also great. All in all it was just a nice experience!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Christopher, we're delighted to hear that your maintenance visit was smooth and enjoyable at Audi Newton. Jennifer and the team always aim to provide top-notch service, so it's great to know you had a positive experience!
Anthony had me out in under 2 hrs for an oil and minor service work. Excellent job.
Anthony had me out in under 2 hrs for an oil and minor service work. Excellent job.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are so glad that Anthony delivered a top-notch service experience! Thank you for choosing Audi Newton and for sharing your positive feedback. Safe travels down the road!
It is never a good experience to be informed that your car need work done. However my experience was less painful because of my interaction with Marc Scalera. He possesses excellent customer service skills. Not only is he very nice, knowledgeable and always smiling, but he is a good representative for the company. He gave me a discount on the diagnosis of my car. I will be calling next week to make an appointment for the work to be done. Marc informed be that I will be given a loan a car til the work is done.
It is never a good experience to be informed that your car need work done. However my experience was less painful because of my interaction with Marc Scalera. He possesses excellent customer service skills. Not only is he very nice, knowledgeable and always smiling, but he is a good representative for the company. He gave me a discount on the diagnosis of my car. I will be calling next week to make an appointment for the work to be done. Marc informed be that I will be given a loan a car til the work is done.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jacqueline, we're glad to know Marc made your experience at Audi Newton a positive one. His commitment is indeed to provide excellent customer service and make the process as smooth as possible for our customers. We look forward to assisting you with your car's needs next week!
Marc was a pleasure to work with and he and his service team completely fixed the issue that I was having with my car, the first time!
Marc was a pleasure to work with and he and his service team completely fixed the issue that I was having with my car, the first time!
- Customer service
- 5.0
- Buying process
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- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Glenn, it's great to know that Marc and our service team at Audi Newton were able to resolve your car issue efficiently. Thanks for sharing your positive experience!
Dealership was orderly and clean Mark the service manager was friendly, knowledgable, and able to get the repairs done when promised. Highly recommended service facility
Dealership was orderly and clean Mark the service manager was friendly, knowledgable, and able to get the repairs done when promised. Highly recommended service facility
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jim, we're glad to know that Mark and our team at Audi Newton were able to provide you with a top-notch service experience. Thanks for recommending us!