Reviews
Ferrari Silicon Valley represents the best in customer intimacy. Their service and support are exceptional, and they enhance the Ferrari brand with every action they take on behalf of their customers!
Ferrari Silicon Valley represents the best in customer intimacy. Their service and support are exceptional, and they enhance the Ferrari brand with every action they take on behalf of their customers!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Godfrey! We’re honored by your kind words. At Ferrari Silicon Valley, delivering exceptional service and fostering true customer connection is our passion. We're proud to represent the Ferrari brand at the highest level and appreciate your continued trust.
Ismail was outstanding throughout the buying process from working with my Ferrari trade to getting a new Ferrari. He has a highly professional and warm style, provided great insights, and was very consultative in his approach. It was the best experience I have ever had over the years at a high end dealership! I would recommend him in a heartbeat- he was a consummate professional and a pleasure to deal with! Joe McCabe
Ismail was outstanding throughout the buying process from working with my Ferrari trade to getting a new Ferrari. He has a highly professional and warm style, provided great insights, and was very consultative in his approach. It was the best experience I have ever had over the years at a high end dealership! I would recommend him in a heartbeat- he was a consummate professional and a pleasure to deal with! Joe McCabe
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Joe, for your thoughtful review. We’re thrilled to hear that Ismail provided such an exceptional experience throughout your Ferrari purchase. At Ferrari Silicon Valley, we strive to deliver a professional and personalized journey, and your recommendation means the world to us. Enjoy your new Ferrari!
Always following up on every issue with consistency and professionalism, and maintaining great communication throughout.
Always following up on every issue with consistency and professionalism, and maintaining great communication throughout.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Ismail! We appreciate your 5-star review and are glad to hear Ismail consistently delivers professional, attentive service with great communication. We're proud to have him on the team at Ferrari Silicon Valley and look forward to your next visit.
Working with Madison was super easy. Strong communications and regular updates. Given the issue I reported, they managed to get me in urgently and get eyes on the problem. Really thankful for this dealership and specifically Madison in the service department.
Working with Madison was super easy. Strong communications and regular updates. Given the issue I reported, they managed to get me in urgently and get eyes on the problem. Really thankful for this dealership and specifically Madison in the service department.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We're glad Madison and the service team at Ferrari Silicon Valley provided prompt support and clear communication throughout your visit. We appreciate your trust and are always here when you need us.
Extremely detailed oriented and professional. Everyone from service to sales to management is invested in brining a Ferrari level experience and quality to whatever you’re there for. I will continue to use FSV to service all my Ferraris
Extremely detailed oriented and professional. Everyone from service to sales to management is invested in brining a Ferrari level experience and quality to whatever you’re there for. I will continue to use FSV to service all my Ferraris
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Haussecker, for your thoughtful review. We're honored to be your trusted destination for Ferrari service and truly appreciate your recognition of our team's dedication to delivering a Ferrari-level experience across all departments. We look forward to continuing to care for your Ferraris with the highest standards.
I’ve been with Ferrari Silicon Valley for years, and they’ve taken incredible care of me every step of the way. Whether I’m in the showroom or the service bay, the team always makes me feel valued and looked after. Huge thank-you to Jason, Chris, and Jason, your support, honesty, and passion for what you do have made my Ferrari ownership experience truly first class. Marquis
I’ve been with Ferrari Silicon Valley for years, and they’ve taken incredible care of me every step of the way. Whether I’m in the showroom or the service bay, the team always makes me feel valued and looked after. Huge thank-you to Jason, Chris, and Jason, your support, honesty, and passion for what you do have made my Ferrari ownership experience truly first class. Marquis
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Marquis, for your continued loyalty and thoughtful words. We’re honored to be part of your Ferrari journey and thrilled that Jason, Chris, and the entire team have made your experience first class from showroom to service. Your trust means everything to us at Ferrari Silicon Valley.
Always very pleasant and professional to work with. Great experience at the time of car delivery.
Always very pleasant and professional to work with. Great experience at the time of car delivery.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We're glad to hear your car delivery experience at Ferrari Silicon Valley was both professional and enjoyable. We appreciate your trust and look forward to supporting you throughout your ownership journey.
Madison in Service is the best, helped me get the car in on Saturday morning after I hit a destructive pothole even though it was her day off. The sales staff are great as well, although they should hide the doughnuts from me. :)
Madison in Service is the best, helped me get the car in on Saturday morning after I hit a destructive pothole even though it was her day off. The sales staff are great as well, although they should hide the doughnuts from me. :)
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Richard, for the kind words and great humor. We’re glad Madison and the team at Ferrari Silicon Valley could assist. We’ll keep an eye on those doughnuts for you next time! Appreciate your continued trust.
Great service and very knowledge staff member , explanation well and friendly and organize well very good
Great service and very knowledge staff member , explanation well and friendly and organize well very good
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We’re delighted to hear you had a great experience with our knowledgeable and friendly team at Ferrari Silicon Valley. Providing clear communication and well-organized service is what we strive for with every client. We appreciate your support and look forward to your next visit.
Sarah and the team at Ferrari Silicon Valley are great. The service they provide is top notch, and I always appreciate their on time scheduling.
Sarah and the team at Ferrari Silicon Valley are great. The service they provide is top notch, and I always appreciate their on time scheduling.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words. We're glad to hear Sarah and the Ferrari Silicon Valley team consistently provide top-notch service and reliable scheduling. We appreciate your continued trust and look forward to your next visit.