Victory Toyota of Midtown

5/5 Stars – Amazing Experience! I had a great experience purchasing my new car at Victory Toyota of Midtown. Huge thanks to my salesperson, Habeeb Ibrahim, who was incredibly friendly and patient. He addressed all my questions and worked hard during negotiations to make sure I drove home in a new car. Juan, the sales manager, was also fantastic and very fair when it came to negotiating my trade-in price. The whole team made the process seamless and stress-free. I’m looking forward to coming back for service and my future Toyota purchases. Highly recommend asking for Habeeb!

Many thanks to Gloria for following the internet lead and putting me in contact with sales..

Ariana was a great communicator, but the rest of the crew the techs were horrible leaving my engine uncovered 3 times. Second tech give me a different diagnostic then the 1st one . Both of the leaving my car engine uncovered . Left my. Car one more night because my engine cover was not put on . Manager did not tell anyone, I’m assuming becouse I never got a call back or email about my can been ready , when to the dealer to check on my car because by phone every one was busy to answer and my car was in the parking lot , they assume my car was ready to go but , guess what ? the engine cover was not on . Who should I trust if you guys are not trusted .

I had a good experience with the people over there very nice and helpful thanks

First time buyer (used vehicle). Worked with Carlos Flores Mendez. Awesome guy. Would hands down work with him again. Dealer generally. easy to work with in purchase of the vehicle. A bit longer at the dealership that I preferred but not necessarily unexpected. Highly recommend Victory.

Great customer service, Myles made my car search process so easy and even helped set up insurance!

I am very dissatisfied with the service. My vehicle was the subject of a NHTSA recall regarding Combination Meter. Victory had the vehicle for 4 months (Nov 26, 2025). I was told the replacement meter and upgrade was not available and that I would have to wait until March 1st, 2026. On March 3, I was informed by Victory that the order was canceled by Toyota. I called Toyota Engagement Center on March 9 and explained the circumstances regarding my vehicle. The Engagement Center contacted Victory that day while I was on the phone and the Engagement Center gave me a reference # 260309000551 regarding my vehicle. On March 10th Victory contacted me and said the part was ordered, but wouldn't be in until April 16th. On March 16th, I was contacted by Victory that the part came in, installed in the vehicle, the car was fixed and ready to be picked up. I find it a bit disconcerting that by contacting Toyota's Engagement Center, within a week, the part was obtained, installed and the vehicle returned to me. Why couldn't Victory's service department have done the same as the Engagement Center? Very disappointing.

The experience was smooth and helpful! They were communicative and worked fast! We’ll be back next time, thanks!

Ask for Habeeb! They were transparent in their process and pricing. I wanted to get the trade in value first then move to the rest of the process if the trade-in value was within the ballpark of what I expected. Habeeb delivered and provided clarification to me every step of the way. I really appreciate the transparency at this dealership and how Habeeb executed this sale. It's rare to find a dealership that operates transparently. I was able to purchase a 4Runner Trailhunter (a rarity as of now) without a markup! I also appreciate the fact that Habeed was able to go through the whole process with respect and helped me understand the process, including finance questions I had. I was also impressed how quickly the finance guy went through the whole process. The finance guy was also respectful and understood when I declined buying additional products. Yes, I'll recommend them to my friends and I can see myself coming back for servicing b/c they executed this process with transparency and respect. A rarity for car dealerships.

I appreciated the time Cinthia took to clearly explain the recommended work and answer my questions. She stayed in constant communication with me throughout the process, which I really appreciate. Cinthia was professional, friendly, and easy to talk to, and she made the entire experience much smoother. Thank you for the great service.