Toyota of Erie

Driving by one day and saw car I ve been looking for. Stopped in and RYAN CUNNINGHAM Sale Manager definitely took care of me. With his knowledge honesty and patience he helped me to get 2026 gorgeous Toyota Corolla Cross! Also there is a very helpful team operate @ a high efficiency level and welcome comfortable atmosphere. I recommend Toyota of Erie to all my friends and family. What a great place to buy a car! Business with 5 + stars! People you can trust!

Can’t recommend this dealership. Don’t have faith in the service department due to limited communication & transparency. Sales personnel are always “pushy” but sadly that’s a given nowadays. No above & beyond customer care.

Car was beautiful Everything went smooth All the people were professional And we drove away happy

I came in with my family earlier this year to discuss and test drive some Toyota SUVs. This would be my first time ever making a large purchase for myself, so I wanted to take my time. We spoke with Trey Toler who, we felt, was very pushy and seemed to want to make a sale that day. He kept urging me towards a used hybrid when we made it pretty clear that I was looking for a new car and had no experience with hybrids. He called and texted repeatedly after we left. I ended up going to New Motors (Subaru) and had a much better experience.

Excellent from sales to service worked to accommodate my needs. Great people, great facility. Thank you

Well stocked and we were well cared for by salesman Kevin. Our new Rav 4 is beautiful. Thank you!

I have a 2021 rav 4 With less than ten thousand miles on it. Luckily, this vehicle's almost paid off.and is under warrenty. Unfortunately I had a really bad and i'm currently having a really bad experience with the toyota of erie dealership. They're having issues with all hybrid vehicles. They won't tell you about it because it's a expensive major fix. I have been without this vehicle for months now. With no end in sight when I drop the vehicle off they told me. I was sixth in line. We called 2 weeks ago. Now they're telling us we're 25th in line. As soon as I get this vehicle back i will sell it. I had to deal with Brett a manager there. I am upset with how he and toyota has handled this issue. We have had to rent a car for several months now using our own insurance. Although toyota is paying for the rental it brings no comfort to me. .I have had this rental car so long i have to return it and get a diffent vehicle bc the one im driving needs an oil change. Complete nightmare Toyota could care less. We are extremely upset. I have no idea when I will get my car back.

I drove 2 hrs and gave up 4 hrs of overtime at work to potentially buy a 2011 Toyota 4 runner with only 38k, I was told that the car was "extra clean" and when I arrive I immediately look underneath a car and find rust as if the car sat in a swamp it's entire life. The worst part about it is the shady owner of the dealership stood but the vehicle in excellent condition for its age. It's not. It's not even close. Is a complete rust bucket that's going to nickel and dime whomever purchases it into oblivion. Terrible business!

Have dealt with Greg at Toyota for over 25 years. Have had at least 5 or 6 during this time. Very happy with Greg and the service department

While visiting Erie from Maryland, I scheduled my regular oil change at Erie Toyota. Before even speaking to anyone, it was surprising to see that a full tire alignment was recommended on the overhead screen. After my oil change, one service technician showed me a diagram of my tires and pointed out several areas with low tire tread. When I told him I didn't want the service because my new tires were only three weeks old, and had been balanced and checked during purchase elsewhere, attendant said he would return with my paperwork. A second tech later returned with that paperwork. I noticed all tires were now rated as 10s and he recommended that I arrange for my future alignments where I purchased the tires. When I questioned a third person about this overselling alignment request, I was told it was due to the strip my car passed over into the garage. Baloney! Upon leaving the dealership, I drove my car to a flat road and tested the alignment by taking my hands off the wheel. As expected, the car continued perfectly straight, without veering to either side. In addition to this difference in service, I noticed that all of the service reps and staff were different from my last visit.