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Kia of Englewood

(70 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 9:00am to 9:00pm
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Sales Service
Monday 9:00am–8:00pm 9:00am–9:00pm
Tuesday 9:00am–8:00pm 9:00am–9:00pm
Wednesday 9:00am–8:00pm 9:00am–9:00pm
Thursday 9:00am–8:00pm 9:00am–9:00pm
Friday 9:00am–8:00pm 9:00am–9:00pm
Saturday 9:00am–6:00pm 9:00am–9:00pm
Sunday Closed Closed

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Reviews

(70 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kia of Englewood from DealerRater.

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Went to purchase Kia forte out of lease.

Went to purchase Kia forte out of lease. Charged $949 for registration and “paperwork” They applied for loan with BOA misspelling last name. Car registration has to be changed BOA has to fix name but nothing done by dealer all on me. Worst and most expensive so called customer service ever.

Went to purchase Kia forte out of lease.

Went to purchase Kia forte out of lease. Charged $949 for registration and “paperwork” They applied for loan with BOA misspelling last name. Car registration has to be changed BOA has to fix name but nothing done by dealer all on me. Worst and most expensive so called customer service ever.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Bruce, I'm very sorry to hear about your negative sales transaction feedback. Would you be open to a conversation to clear up any confusion regarding your recent sales transaction feedback? Please call me if so. Masood Khan - Business Development Manager - (551) 227-2807

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Good in general nice costumer service and explain

Good in general nice costumer service and explain everything the place was clean and the service was almost at time

Good in general nice costumer service and explain

Good in general nice costumer service and explain everything the place was clean and the service was almost at time

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Diego, we're glad to know you had a good experience with our customer service team and found our facility clean at Kia of Englewood. Your feedback means a lot! Safe travels!

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Kaliyah is very attentive and for what my issues with the

Kaliyah is very attentive and for what my issues with the car she informed me us now and then while waiting of what needs to be check and done with the car, she's very patient in listening and she's a people person, excellent job to all of the Kia staff.

Kaliyah is very attentive and for what my issues with the

Kaliyah is very attentive and for what my issues with the car she informed me us now and then while waiting of what needs to be check and done with the car, she's very patient in listening and she's a people person, excellent job to all of the Kia staff.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Benjamin, it's wonderful to hear that Kaliyah made your experience so smooth and informed! Thank you for choosing Kia of Englewood and for sharing your feedback. Safe travels!

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They take the car for service, but they return it without

They take the car for service, but they return it without washing it, even though the service includes car washing. They also use the car to rest, as they returned it to me with the seats reclined and dirty. They should improve the service that one pays for.

They take the car for service, but they return it without

They take the car for service, but they return it without washing it, even though the service includes car washing. They also use the car to rest, as they returned it to me with the seats reclined and dirty. They should improve the service that one pays for.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're disappointed that your car wash was missed and that the cleanliness of your vehicle didn't meet our standards. We'll address this with our team to ensure it doesn't happen again. If you'd like to discuss this further, please reach out to me. Thank you, Masood Khan - Business Development Manager - (551) 227-2807

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Angel was genuinely attentive to our needs and warmly

Angel was genuinely attentive to our needs and warmly helped us find the perfect vehicle!

Angel was genuinely attentive to our needs and warmly

Angel was genuinely attentive to our needs and warmly helped us find the perfect vehicle!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Nicole, we appreciate your positive review of Angel and Kia of Englewood!

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As a first time Kia buyer I was treated exceptionally

As a first time Kia buyer I was treated exceptionally well by the staff at Englewood Kia specifically by Ali, Jay and Tony. I appreciated the customer care and their responsiveness. Kia Englewood will be my preferred dealership for car buying needs going forward.

As a first time Kia buyer I was treated exceptionally

As a first time Kia buyer I was treated exceptionally well by the staff at Englewood Kia specifically by Ali, Jay and Tony. I appreciated the customer care and their responsiveness. Kia Englewood will be my preferred dealership for car buying needs going forward.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for choosing Kia of Englewood and for sharing your feedback about Ali, Jay, and Tony. We look forward to serving you again in the future!

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I recently brought my 2025 Sportage in for its first

I recently brought my 2025 Sportage in for its first maintenance service . It received its free oil change and tire rotation . The staff there is so nice and attentive . My appointment was kept on time and waiting there was not only convenient for me but there was quite a substantial, varied and delicious breakfast koffering for customers waiting . I don’t know if they provide this array everyday., all day, but first thing in the morning it was wonderful to be provided a selection of free hot drinks from their machine ! Everyone working there is so friendly and strive to make customers happy.

I recently brought my 2025 Sportage in for its first

I recently brought my 2025 Sportage in for its first maintenance service . It received its free oil change and tire rotation . The staff there is so nice and attentive . My appointment was kept on time and waiting there was not only convenient for me but there was quite a substantial, varied and delicious breakfast koffering for customers waiting . I don’t know if they provide this array everyday., all day, but first thing in the morning it was wonderful to be provided a selection of free hot drinks from their machine ! Everyone working there is so friendly and strive to make customers happy.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're happy to hear that you felt so well taken care of by our team! We look forward to seeing you again next time at Kia of Englewood!

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Very professional and detailed oriented in providing you

Very professional and detailed oriented in providing you with the best car service you are seeking..

Very professional and detailed oriented in providing you

Very professional and detailed oriented in providing you with the best car service you are seeking..

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Knowing we are providing this level of service and care to you is validating for our team! Thank you for your business, from your friends at Kia of Englewood!

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I had the best experience at Kia of Englewood, and it was

I had the best experience at Kia of Englewood, and it was all thanks to Delsi. From the very first moment, she was kind, patient, and always willing to help me every step of the way. She explained everything clearly and made sure I felt confident and happy with my decision. Without a doubt, the best salesperson. I am incredibly grateful for her support and for helping me make my dream of owning my car come true 🚗✨. I 100% recommend Delsi and Kia of Englewood. An unforgettable experience!

I had the best experience at Kia of Englewood, and it was

I had the best experience at Kia of Englewood, and it was all thanks to Delsi. From the very first moment, she was kind, patient, and always willing to help me every step of the way. She explained everything clearly and made sure I felt confident and happy with my decision. Without a doubt, the best salesperson. I am incredibly grateful for her support and for helping me make my dream of owning my car come true 🚗✨. I 100% recommend Delsi and Kia of Englewood. An unforgettable experience!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Andrea, congratulations on your new car! We're thrilled you enjoyed working with Delsi and the team. Thank you for choosing Kia of Englewood and for sharing your feedback!

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Kia became part of our family’s driving choice.

Kia became part of our family’s driving choice. Leasing was in my plans and that transaction went seamless! I love my Kia and will stay with Kia in the future. The service department became my new best friend. Cynthia and Damian both get highest marks for working with their customers, me included! I came in for a first service and Cynthia and Damian both greeted me. They listened to my explanation for a quick oil change. They made it happen and made me happy. I was thankful with their efficiency and how they kept their cool despite the many cars to manage at 8:30 am. My car is a Kia Forte and I was treated like I was driving your most expensive model. How sweet is that. Thank you, Thank you, Kia Staff!!!

Kia became part of our family’s driving choice.

Kia became part of our family’s driving choice. Leasing was in my plans and that transaction went seamless! I love my Kia and will stay with Kia in the future. The service department became my new best friend. Cynthia and Damian both get highest marks for working with their customers, me included! I came in for a first service and Cynthia and Damian both greeted me. They listened to my explanation for a quick oil change. They made it happen and made me happy. I was thankful with their efficiency and how they kept their cool despite the many cars to manage at 8:30 am. My car is a Kia Forte and I was treated like I was driving your most expensive model. How sweet is that. Thank you, Thank you, Kia Staff!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Ann, we are thrilled to hear your positive review and we want to thank you for being a loyal customer! Your feedback will be passed along to Cynthia, Damian, and the rest of the team. We hope to see you next time at Kia of Englewood! Safe travels until then!

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