Reviews
Write a reviewHorrible, Disrespectful, poor business conduct, Greedy n suuuper political class of a sales team who were both unreasonable and lacked in both experience and attitude all basics every intern covers across the board. Judge you off your status, worth and appearance at a very poor standard considering their knowledge, means and ages as a sales team. Worst and poorly executed sales strategy and emotional outcomes for responses off of shame.simply put they do not care. But they care about your money though!
Horrible, Disrespectful, poor business conduct, Greedy n suuuper political class of a sales team who were both unreasonable and lacked in both experience and attitude all basics every intern covers across the board. Judge you off your status, worth and appearance at a very poor standard considering their knowledge, means and ages as a sales team. Worst and poorly executed sales strategy and emotional outcomes for responses off of shame.simply put they do not care. But they care about your money though!
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Yash, we apologize for your negative experience. Our team strives to provide exceptional service and we are sorry we fell short. We take your feedback seriously and will work to improve our approach. Thank you for bringing this to our attention. #CustomerSatisfaction #Improvement
I really appreciate all of Tomas service he is great his service is excellent he helps you out so much.
I really appreciate all of Tomas service he is great his service is excellent he helps you out so much.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Barbara! Thank you for the kind words! We're thrilled to hear Tomas provided you with excellent service. We’ll be sure to pass along your appreciation to him! We are always more than happy to assist you if anything else comes up. Take care!
I had an amazing experience purchasing my vehicle from Nissan of Alhambra. I will be sure to recommend them to all my friends!
I had an amazing experience purchasing my vehicle from Nissan of Alhambra. I will be sure to recommend them to all my friends!
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Martin! Thank you for the wonderful review! We’re thrilled to hear you had an amazing experience at Nissan of Alhambra. Your recommendation means a lot to us! Enjoy your new vehicle, and we look forward to serving your friends in the future!
Found a Tesla Model X in their inventory. Spoke to Nate, one of the salesperson. Met with him the next day. As soon as I met him, he wanted to run credit, etc. I told him with all honesty that I wanted to see the condition of the Model X first. Soon enough, he brought his manager, Jared, out. The manager asked me if I was ready to buy the vehicle today. I said, I wanted to see the car first. He then proceeded to tell me that the vehicle is at their sister store and there is a pending sale. I then told them, "okay, then I'll keep looking." Now the manager suddenly sensed I'm a serious buyer and asked me if I can fill out paperwork if he can bring the vehicle in now. Pfffft. Oh, suddenly the vehicle is available for him to bring in DURING a pending sale? Please, I wasn't born yesterday. Waste of time.
Found a Tesla Model X in their inventory. Spoke to Nate, one of the salesperson. Met with him the next day. As soon as I met him, he wanted to run credit, etc. I told him with all honesty that I wanted to see the condition of the Model X first. Soon enough, he brought his manager, Jared, out. The manager asked me if I was ready to buy the vehicle today. I said, I wanted to see the car first. He then proceeded to tell me that the vehicle is at their sister store and there is a pending sale. I then told them, "okay, then I'll keep looking." Now the manager suddenly sensed I'm a serious buyer and asked me if I can fill out paperwork if he can bring the vehicle in now. Pfffft. Oh, suddenly the vehicle is available for him to bring in DURING a pending sale? Please, I wasn't born yesterday. Waste of time.
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great service, speedy response, easy no hassle on making a deal that worked best for me. Thank You Very Much Jennifer, and Ruben G!
Great service, speedy response, easy no hassle on making a deal that worked best for me. Thank You Very Much Jennifer, and Ruben G!
- Customer service
- 5.0
- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
The customer service there was amazing, so patient and welcoming. No hesitation and no wait.
The customer service there was amazing, so patient and welcoming. No hesitation and no wait.
- Customer service
- 5.0
- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Location was clean and professional. Workers looking sharp. Ready to help. Experience was rather welcoming
Location was clean and professional. Workers looking sharp. Ready to help. Experience was rather welcoming
- Customer service
- 4.0
- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
They were very good answering all questions that we had , very professional. I would recommend them
They were very good answering all questions that we had , very professional. I would recommend them
- Customer service
- 5.0
- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
I bought a used van at the time. I negotiated the price with Victor Navarro who represented Nissan. He is the worst person to negotiate and does not know how to negotiate. He was arguing with me because I did not accept his ridiculous offers. He treats you as if you do not know numbers but I think he does not know numbers. He treats you like if you are ignorant and I am not. I showed him the numbers and he just touched his head as if he did not know what to do. This man needs anger management training
I bought a used van at the time. I negotiated the price with Victor Navarro who represented Nissan. He is the worst person to negotiate and does not know how to negotiate. He was arguing with me because I did not accept his ridiculous offers. He treats you as if you do not know numbers but I think he does not know numbers. He treats you like if you are ignorant and I am not. I showed him the numbers and he just touched his head as if he did not know what to do. This man needs anger management training
- Customer service
- 1.0
- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Some months ago, my showroom-quality 2011 Leaf was totaled by an SR-22 driver. I had begun to despair of ever finding a replacement after looking at 100s of cars in my area, My rental bill was piling up, nothing at all close to what I had lost, was available. A friend of a friend recommended Bobby Morales at Nissan of Alhambra. In two days I had another showroom-quality car, delivered to me, AT MY HOME, by Ottavio. They couldn't have been fairer or kinder. They restored my faith in basic human decency...Bravo!!! I am definitely a fan. They exceeded my expectations.
Some months ago, my showroom-quality 2011 Leaf was totaled by an SR-22 driver. I had begun to despair of ever finding a replacement after looking at 100s of cars in my area, My rental bill was piling up, nothing at all close to what I had lost, was available. A friend of a friend recommended Bobby Morales at Nissan of Alhambra. In two days I had another showroom-quality car, delivered to me, AT MY HOME, by Ottavio. They couldn't have been fairer or kinder. They restored my faith in basic human decency...Bravo!!! I am definitely a fan. They exceeded my expectations.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase