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DARCARS Lexus of Greenwich

(1,179 reviews)
Visit DARCARS Lexus of Greenwich
Sales hours: 9:00am to 7:30pm
Service hours: 7:30am to 7:30pm
View all hours
Sales Service
Monday 9:00am–7:30pm 7:30am–7:30pm
Tuesday 9:00am–7:30pm 7:30am–7:30pm
Wednesday 9:00am–7:30pm 7:30am–7:30pm
Thursday 9:00am–7:30pm 7:30am–7:30pm
Friday 9:00am–7:30pm 7:30am–6:00pm
Saturday 9:00am–7:30pm 7:30am–5:00pm
Sunday Closed Closed
2024 state dealer award
View 13 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (203) 813-4063 (203) 813-4063
Used (203) 813-4060 (203) 813-4060
Service (203) 717-4752 (203) 717-4752

Reviews

(1,179 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DARCARS Lexus of Greenwich from DealerRater.

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Throughout the whole process and beyond, Luis was

Throughout the whole process and beyond, Luis was professional, knowledgeable, patient and polite: clearly presented our options, prepared paperwork that did not have any surprises, and answered our questions about the car’s technology (has promptly responded to several more in the last week).

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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We are glad to hear that Luis earned your 5 stars. Thank you for working with the DARCARS Lexus of Greenwich team, Jo!

Luis is the really best customer server people we ever

Luis is the really best customer server people we ever met We are so satisfied that how he treat us very nice, very patient… the best ever!! Thank you Luis again!

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  • Overall experience 5.0
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Dealer response

Luis and the DARCARS Lexus of Greenwich team appreciate your support, Jack.

Great dealership to work with!

Great dealership to work with!! Had an amazing experience with friendly individuals and I had James as my sales rep!

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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Thank you for giving a shoutout to James and leaving DARCARS Lexus of Greenwich a five-star review! We appreciate your business.

I love how much they tried to match me with my vehicle.

I love how much they tried to match me with my vehicle. They helped me with the pricing a lot as well.

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  • Overall experience 5.0
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  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are glad to hear that you felt taken care of by the DARCARS Lexus of Greenwich team. Thank you for trusting us with your business!

Very simple and easy process.

Very simple and easy process. Everyone there contributed as a team. I love the transparency. Excellent service, thank you.

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  • Overall experience 5.0
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Dealer response

We are delighted that our team was so helpful and attentive! Thank you for choosing DARCARS Lexus of Greenwich and for stopping by to share your feedback. Safe travels ahead!

James was fantastic to work with!

James was fantastic to work with! Prompt and professional, car was better th as n described!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that James took such great care of you! Thank you for choosing DARCARS Lexus of Greenwich and for sharing your experience. Safe travels ahead!

Nice people very professional recommend the dealership to

Nice people very professional recommend the dealership to anyone that’s looking for Puyol use or brand Lexus

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

It is validating to our team to know we are providing you this level of service and care! Thank you for your business, from your friends at DARCARS Lexus of Greenwich

I live far away and was already communicating with James

I live far away and was already communicating with James over the phone. He was very detailed and helpful. I trusted him fully with the process. With one trip I was able to get everything done and drove off with my 2020 UX200!!!

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  • Overall experience 5.0
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Dealer response

Lola, thank you for the review! We are so glad to hear that James delivered such a successful purchase experience. Drive safely, and we hope to see you back again at DARCARS Lexus of Greenwich!

Gabriella was my sales associate and she was excellent

Gabriella was my sales associate and she was excellent from beginning to end! She changed my car selection the night before and went over multiple possible deals with me on two different models. She picked up my old car for me from my house and took it to the dealership! The finance manager was great too and the general manager. I am so impressed. In fact all of the associates I had interactions with were nice, personable and impressive. Good work!

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Emily, we're so honored to have earned your recommendation! Gabriella will be delighted that her professional and courteous care made your experience so positive. Thank you for your business, and we wish you safe travels until we meet again!

Dealer response

Thank you for leaving DARCARS Lexus of Greenwich a five-star review! We are thrilled that you enjoyed working with Gabriella and our team. Ensuring our customers are satisfied with their new vehicles is our priority, so it's great to see that reflected in your feedback. Enjoy the ride!

Art was very helpful and made himself available anytime

Art was very helpful and made himself available anytime for any questions that we had. Made this purchase enjoyable. Will be back in the future.

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  • Overall experience 5.0
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Dealer response

Al, we're pleased to hear that Art delivered a seamless experience. Please travel safely and we look forward to seeing you again down the road!