Reviews
Great Service from the John and the Team at Performance Thank you for this service
Great Service from the John and the Team at Performance Thank you for this service
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Dropped off my truck at 8:30 for a leaking power brake booster repair. Was told there was also a recall which was then also scheduled to be done. Both under warranty. When I called at 4pm, I was told that the service technician did not find a leak. I guess he didn’t look at the hydraulic fluid soaked floor mat under the brake pedal. At pick up, I was handed my keys with no mention of whether the recall repair was made. It was not. Total waste of time. It was my first time going to Performance GMC service, probably my last.
Dropped off my truck at 8:30 for a leaking power brake booster repair. Was told there was also a recall which was then also scheduled to be done. Both under warranty. When I called at 4pm, I was told that the service technician did not find a leak. I guess he didn’t look at the hydraulic fluid soaked floor mat under the brake pedal. At pick up, I was handed my keys with no mention of whether the recall repair was made. It was not. Total waste of time. It was my first time going to Performance GMC service, probably my last.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Always kind and courteous and a pleasure to work with. Communication is robust and getting answers is appreciated.
Always kind and courteous and a pleasure to work with. Communication is robust and getting answers is appreciated.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are so thankful to have you as a customer and for the great review! It is our pleasure to hear about your positive experiences with our service team. We strive for excellence and we sincerely appreciate being your dealership of choice. Thank you!
The representative was friendly and explained the options well. The wait time was as expected.
The representative was friendly and explained the options well. The wait time was as expected.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us! We're thrilled to hear that our team provided you with such efficient and excellent service. We look forward to assisting you again in the future!
My advisor John was very helpful and informative. He was transparent about the process that was taken to address the issue at hand. Issue has been fixed.
My advisor John was very helpful and informative. He was transparent about the process that was taken to address the issue at hand. Issue has been fixed.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to let us know that we are doing a good job. We're grateful that you recognized John’s helpfulness and commitment to excellence. We work hard to give our customers a fantastic experience and are happy to see that we are making it happen! We wish you many safe journeys.
John B in service is very knowledgeable and helpful. It was a pleasure working with him. It was comforting knowing he truly cares about his customers.
John B in service is very knowledgeable and helpful. It was a pleasure working with him. It was comforting knowing he truly cares about his customers.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to let us know that we are doing a good job. We're grateful that you recognized John’s helpfulness and commitment to excellence. We work hard to give our customers a fantastic experience and are happy to see that we are making it happen! We wish you many safe journeys.
I had a great experience at Performance Buick GMC yesterday purchasing a new Sierra 1500. Will and team did a great job walking me through the process of reviewing the right deal and getting all the documents completed. I love the new truck.
I had a great experience at Performance Buick GMC yesterday purchasing a new Sierra 1500. Will and team did a great job walking me through the process of reviewing the right deal and getting all the documents completed. I love the new truck.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new Sierra 1500! Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Will and the rest of our team. We appreciate your business and wish you many safe miles in your new vehicle!
My experience was terrific and I would recommend Gerardo Anthony and the team I would like to thank them all
My experience was terrific and I would recommend Gerardo Anthony and the team I would like to thank them all
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the 5-star review and for your willingness to recommend us to others. It is our pleasure to hear about your positive experience with Gerardo and the rest of our team. We appreciate your business and wish you many safe miles in your new Buick!
Stephen was very professional, knowing that I was only looking initially he took his time, showed me around and informed me of all my options. Kyle you’re business manager.very professional and helped as much as he possibly could.
Stephen was very professional, knowing that I was only looking initially he took his time, showed me around and informed me of all my options. Kyle you’re business manager.very professional and helped as much as he possibly could.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to let us know that we are doing a good job. We're grateful that you recognized the helpfulness of Stephen and Kyle as well as their commitment to excellence. We work hard to give our customers a fantastic experience and are happy to see that we are making it happen! We wish you many safe journeys.
Great experience. I was in and out..afterwards they wash my car and give me my keys.
Great experience. I was in and out..afterwards they wash my car and give me my keys.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic feedback! We take pride in delivering top-notch customer service, and it's wonderful to hear that you had such a positive experience at our location.