Reviews
Great service from service rep.
I liked the fact that the young lady took her time with me to explain what was going on with my car and what was needed to fix and what could be put off until next service
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jammie - Our team works hard to provide great customer service and expert knowledge to all of our guests and it's always nice when a customer lets us know we are succeeding. Thank you for the kind words and we look forward to seeing you again for your next service appointment. Fiori Gonzalez BDC Manager/Internet Director fgonzalez@hondaofnewrochelle.com
I would like to start off by saying one of the girls that...
I would like to start off by saying one of the girls that answer the phone was very unprofessional. But after making a complaint to Joe Carusone the Sales Manager he reinsured me that he would rectify the situation. He apologized over and over for her behavior and by the end of the day I was told that she was dealt with accordingly. That showed me that they values their customers business and customers always comes first. Joe is awesome!! My Sales Consultant Hassan Khan was also great. He took his time with me and my husband and worked with in our budget. I never felt pressured into buying a car. He was very professional and did a great job with helping me pick out a prefect car for me in my price range. They have a great team working there. I was referred there by one of my co workers and I will definitely be doing more business with Hassan in the near future. I will be sending some referrals their way!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words and I am so pleased to hear that you had such a wonderful experience at Honda of New Rochelle. It's always great to know when we are succeeding in our everyday goals of providing great customer service and expert knowledge to all of our guests. We look forward to seeing you again in the future and hope you choose us for all of your automotive needs. Also, remember to find us on Facebook and Twitter for the latest specials from our service department. Sincerely, Fiori Gonzalez BDC Manager/Internet Director fgonzalez@hondaofnewrochelle.com
Thank you for the kind words and I am so pleased to hear that you had such a wonderful experience at Honda of New Rochelle. It's always great to know when we are succeeding in our everyday goals of providing great customer service and expert knowledge to all of our guests. We look forward to seeing you again in the future and hope you choose us for all of your automotive needs. Also, remember to find us on Facebook and Twitter for the latest specials from our service department. Sincerely, Fiori Gonzalez BDC Manager/Internet Director fgonzalez@hondaofnewrochelle.com
I am very satisfied with sales consultant Mr. David...
I am very satisfied with sales consultant Mr. David Lartey. He is very sincere and honest gentleman. I am very much happy with his customer dealings. He knows how to respect and honor the customer. I recomended couple of my friends. I am very much satisfied with financial manager Mr.Mohammad Hossain. God bless New Rochelle Honda.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for this great review. We try to create a friendly and professional experience for all of our customers. The fact that you go out of your way to support our business means a great deal to us. If you need anything else at all, please come back to see us. Also, check out Facebook and Twitter for exclusive content and deals. Sincerely, Fiori Gonzalez BDC Manager/Internet Director fgonzalez@hondaofnewrochelle.com
Best Customer service
Great customer service, everything was explained and i got back my car within the time promised. I live much closer to 2 other dealers but i much prefer the service at New Rochelle Honda.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ashley - Thank you for coming out to see us for your service needs. I'm happy to know the team got you your car back in a timely manner. We look forward to seeing you again in the future! Fiori Gonzalez BDC Manager/Internet Director fgonzalez@hondaofnewrochelle.com
Great Service Department at Honda of New Rochelle
Bob in the service department was great fixed the problem with pride and excellence with all the right mechanics. I would recommend this service department to all Honda owners.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
GREAT SERVICE
EXCELLENT CUSTOMER SERVICE AND I LIKE MR. DAVID L'S SINCERERITY AND HONESTY. FINANCIAL MANAGER MR. MOHAMMAD HOSSAIN ALSO NICE PERSON.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ehtesham - I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It?s quite an accomplishment to hear that we provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Also, be sure to visit our Facebook and Twitter to stay in the loop with special deals and contests. Fiori Gonzalez BDC Manager/Internet Director fgonzalez@hondaofnewrochelle.com
Love my new CRV !
I felt I was a valued customer. Service was fast and efficient. I got a great deal and I love my car. Who could ask for more? Thank you Chris and Julio!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Maryse - Congratulations on your new car! We hope you're currently enjoying it and we look forward to seeing you again in the future for all of your automotive needs. Fiori Gonzalez BDC Manager/Internet Director fgonzalez@hondaofnewrochelle.com
Fast Service With a Smile
It's great that I can bring in my car for an oil change without an appointment, especially with my busy schedule. The staff always greets me with a smile and they are friendly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Catherine - Thanks so much for this great review. We try to create a friendly and professional experience for all of our customers. The fact that you go out of your way to support our business means a great deal to us. If you need anything else at all, please come back to see us. Also, check out Facebook and Twitter for exclusive content and deals. Fiori Gonzalez BDC Manager/Internet Director fgonzalez@hondaofnewrochelle.com
Happy with Honda of New Rochelle
Mike Vigilotti is a fine man and gentleman, can't do enough to please a customer. Total respect for a combat vet as I with the 187th Airborne RCT.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good Deal!
Friendliness of sales staff. Cesar Urquida was very attentive and helpful throughout the process. Would recommend dealership to others. Prepare to spend some time though. Took a while to complete process.
- Customer service 4.0
- Buying process 3.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase