Reviews
Great service coffee station is well stacked and c
Service was done quicker than expected I was number 7 on line got my car back in less than an hour
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Winsome, thank you for the feedback! We are happy to hear of your positive experience at Honda of New Rochelle, and we are grateful for choosing us for your automotive needs. We look forward to serving you again in the future! Best Regards, Bill Carlucci - bcarlucci@hondaofnewrochelle.com | Roberta Amaya - ramaya@hondaofnewrochelle.com
get treated like royalty
feels like home i love it. they treat me like royalty plus always service with a smile.i would recommend new rochelle honda to all my friends
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the kind review, Terry. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Thank you for your recommendation and we look forward seeing you again at our dealership in the future! Best Regards, Bill Carlucci - bcarlucci@hondaofnewrochelle.com | Roberta Amaya - ramaya@hondaofnewrochelle.com
Great Service
It was fast and thorough, and easy. My first oil and filter change took just a half hour. No appointment was necessary.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Silverio, we're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. We look forward to working with you again in the future! Best Regards, Bill Carlucci - bcarlucci@hondaofnewrochelle.com | Roberta Amaya - ramaya@hondaofnewrochelle.com
Great experience
welcomed on entering. our sales rep. was very informative. his name is Alex Oceguera. Answered all questions and accommodated every request.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to provide such a great feedback, Richard. Our team is dedicated to providing a welcoming and comfortable experience to each and every customer that enters our dealership. Alex is a great asset and we're thankful to have him on our team. Don't hesitate to reach out if you have any further questions or needs. Best Regards, Ritesh Patel - rpatel@hondaofnewrochelle.com | Roberta Amaya - ramaya@hondaofnewrochelle.com
great service
The staff was very polite and organized. Although it took about two hours, they were very understanding and patient with me. Since it is a small space, the long wait time is reasonable but maybe can be improved with more employees. Overall, excellent service and will definitely be back again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Eduardo, thank you for taking the time to give us feedback on your recent experience at Honda of New Rochelle! We're glad to hear that our team was able to give you an overall excellent service. Please let us know if there's anything else we can do for you. Best Regards, Bill Carlucci - bcarlucci@hondaofnewrochelle.com | Roberta Amaya - ramaya@hondaofnewrochelle.com
Quick Oil Change
No appointment necessary oil change. completed in a little over an hour. Waited in comfortable area. Staff professional and courteous.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
James, thank you for the feedback! We are happy to hear of your positive experience at Honda of New Rochelle, and we are grateful for choosing us for your automotive needs. We look forward to serving you again in the future! Best Regards, Bill Carlucci - bcarlucci@hondaofnewrochelle.com | Roberta Amaya - ramaya@hondaofnewrochelle.com
Great experience
Mehdi was awesome! He was very informative,I did not have to ask any questions. Everyone was very pleasant and attentive. I would definitely recommend Honda New Rochelle to all my friends
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tire with rip in rubber repaired in 45 min, WoW.
Express Service customer relations experts actually had a service person in the parking lot that began the repairs needed to my front right tire that had a big tear on the outside of the tire. He walked me into the waiting area and the customer service persons, Mike, John, and Mr. Mike Vigliatti, quickly began working to have the tire changed and my car ready to drive back home to Yonkers, New York.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Earl, we're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. At Honda of New Rochelle, we work very hard to ensure that each of our customers is 100% satisfied with their experience. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, Bill Carlucci - bcarlucci@hondaofnewrochelle.com | Roberta Amaya - ramaya@hondaofnewrochelle.com
Very good experience! Would buy again!
Purchased a 2016 CRV EX from Monica and she was a pleasure to work with. She showed true concern for everything the customer wanted and needed and wound up getting me a fantastic deal on my car. Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new 2016 CRV EX, Ann! I am very happy to know that you had a pleasant experience working with Monica. She is a great asset and we're thankful to have her on our team. If there is anything more we can do, please come back and see us again anytime! We look forward to your next visit. Take care. Warm Regards, Ritesh Patel - rpatel@hondaofnewrochelle.com | Roberta Amaya - ramaya@hondaofnewrochelle.com
Great Service
The express service was truly express. I was in and out in about 45 minutes during the lunch rush hour.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your feedback, Samantha. I'm glad to hear that you had a positive experience at Honda of New Rochelle. Please let us know if you need anything in the future. Thanks again. Warm Regards, Bill Carlucci - bcarlucci@hondaofnewrochelle.com | Roberta Amaya - ramaya@hondaofnewrochelle.com