Reviews
I recently purchased my Lexus ES 350 from DARCARS Lexus
I recently purchased my Lexus ES 350 from DARCARS Lexus of Englewood, and the entire experience was outstanding from start to finish. My salesman, Jake, was professional, courteous, and incredibly attentive throughout the process. I was working within a very tight timeframe, and he went above and beyond to make sure everything was handled smoothly and efficiently without any pressure. What really stood out was the transparency and willingness to work with me on pricing. They were open to negotiation, and I felt like I received a genuinely great deal on my vehicle. On top of that, the financing team secured an incredible financing deal for me, which made the overall purchase even better than I expected. I also want to recognize the entire team involved in making this happen, they were all professional, efficient, and supportive throughout the process, ensuring everything went seamlessly from start to finish. Overall, the level of customer service, professionalism, and respect for my time made this one of the best car-buying experiences I’ve had. I would highly recommend DARCARS Lexus of Englewood, and especially Jake and the team,to anyone in the market for a vehicle.
I recently purchased my Lexus ES 350 from DARCARS Lexus
I recently purchased my Lexus ES 350 from DARCARS Lexus of Englewood, and the entire experience was outstanding from start to finish. My salesman, Jake, was professional, courteous, and incredibly attentive throughout the process. I was working within a very tight timeframe, and he went above and beyond to make sure everything was handled smoothly and efficiently without any pressure. What really stood out was the transparency and willingness to work with me on pricing. They were open to negotiation, and I felt like I received a genuinely great deal on my vehicle. On top of that, the financing team secured an incredible financing deal for me, which made the overall purchase even better than I expected. I also want to recognize the entire team involved in making this happen, they were all professional, efficient, and supportive throughout the process, ensuring everything went seamlessly from start to finish. Overall, the level of customer service, professionalism, and respect for my time made this one of the best car-buying experiences I’ve had. I would highly recommend DARCARS Lexus of Englewood, and especially Jake and the team,to anyone in the market for a vehicle.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new car and thank you so much for this wonderful review, Roger! We couldn't be happier to hear that our team provided you with a comfortable environment, took the time to understand your needs, and ensured you received the five-star service we work hard for. The DARCARS Lexus of Englewood team loves what we do and it's great that this was reflected during your visit. Drive safe!
Robin and Grace are amazing!
Robin and Grace are amazing!!!! The warm and understanding to all the needs, of the car and me as the client are all pampered by them.
Robin and Grace are amazing!
Robin and Grace are amazing!!!! The warm and understanding to all the needs, of the car and me as the client are all pampered by them.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The customer service at this dealership is exceptional.
The customer service at this dealership is exceptional. They truly take great care of their clients and make the entire experience smooth and comfortable. Diego assisted me today, and he was extremely helpful and knowledgeable. He took the time to advise me about my car and clearly explained the services my NX required, which I really appreciated. He also made sure I had a shuttle ride home and arranged my return once the service was completed, which made everything very convenient. To top it off, they even washed my car after the service—such a nice touch! Overall, I had a great experience and would highly recommend this dealership for their outstanding service.
The customer service at this dealership is exceptional.
The customer service at this dealership is exceptional. They truly take great care of their clients and make the entire experience smooth and comfortable. Diego assisted me today, and he was extremely helpful and knowledgeable. He took the time to advise me about my car and clearly explained the services my NX required, which I really appreciated. He also made sure I had a shuttle ride home and arranged my return once the service was completed, which made everything very convenient. To top it off, they even washed my car after the service—such a nice touch! Overall, I had a great experience and would highly recommend this dealership for their outstanding service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Diana, we're delighted to hear that Diego and the DARCARS Lexus of Englewood team delivered the accommodating and gratifying service we aim for! Thank you for your business and kind words - we hope to see you again!
My service person Fred gave me five star treatment.
My service person Fred gave me five star treatment. He kept me abreast of the situation. Fred let me know the technicians would do everything they were supposed to.
My service person Fred gave me five star treatment.
My service person Fred gave me five star treatment. He kept me abreast of the situation. Fred let me know the technicians would do everything they were supposed to.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It makes our day to see this kind of praise about the DARCARS Lexus of Englewood team! We're elated to hear that Fred and the team provided such accommodating and professional care. Safe travels until we meet again!
Robin was extremely helpful and realistic and helped me
Robin was extremely helpful and realistic and helped me get my repair done quickly!! I highly recommend their service!! Thank you Robin and your team!!
Robin was extremely helpful and realistic and helped me
Robin was extremely helpful and realistic and helped me get my repair done quickly!! I highly recommend their service!! Thank you Robin and your team!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Nothing brightens our day like hearing how satisfied you are with your experience! Thank you for sharing your enthusiasm for Robin and the DARCARS Lexus of Englewood team. Drive safely!
Excellent professional service and very nice people I'm
Excellent professional service and very nice people I'm happy to be a lexus owner
Excellent professional service and very nice people I'm
Excellent professional service and very nice people I'm happy to be a lexus owner
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Customer satisfaction is our top priority, and we truly appreciate your recognition. We hope to see you again down the road!
I do really appreciate the help received from my service
I do really appreciate the help received from my service advisor Fredy who did the best to get my vehicle serviced. Although, kudos to Grace at the Guest Service front desk for her sweet words and attention.
I do really appreciate the help received from my service
I do really appreciate the help received from my service advisor Fredy who did the best to get my vehicle serviced. Although, kudos to Grace at the Guest Service front desk for her sweet words and attention.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Bjork, thank you for entrusting your vehicle to Fredy and the DARCARS Lexus of Englewood team. We appreciate your support and look forward to serving you again soon!
Satisfied with the service that I requested from this
Satisfied with the service that I requested from this visit. Loaner was ready and quick check in. Diego was able to give me discounts for the service I had and Grace was quick and efficient with my check out.
Satisfied with the service that I requested from this
Satisfied with the service that I requested from this visit. Loaner was ready and quick check in. Diego was able to give me discounts for the service I had and Grace was quick and efficient with my check out.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Providing outstanding customer care with a smile is always a top priority, and it's wonderful to hear we're meeting our goal. Thank you for your business and we look forward to seeing you again down the road!
This was my first time for service at Lexus.
This was my first time for service at Lexus. The waiting area is quite comfortable - I could’ve waited longer but my car was ready quickly. Robin and Grace were welcoming and friendly. I look forward to my next service appointment!
This was my first time for service at Lexus.
This was my first time for service at Lexus. The waiting area is quite comfortable - I could’ve waited longer but my car was ready quickly. Robin and Grace were welcoming and friendly. I look forward to my next service appointment!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your five stars! We are delighted to hear that our team helped get your vehicle running smoothly in a timely manner. All of us at DARCARS Lexus of Englewood appreciate your support and look forward to assisting you down the road!
Robin and grace are the best.
Robin and grace are the best. Robin explains everything well and always looks for ways to save me money. Been taking my car here since we purchased it and still running smooth after 150K+ miles
Robin and grace are the best.
Robin and grace are the best. Robin explains everything well and always looks for ways to save me money. Been taking my car here since we purchased it and still running smooth after 150K+ miles
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
This is the best review we could hope to receive. Thank you for continually entrusting us with your vehicle, and we hope to continue serving you for years to come!