Route 130 Chrysler Jeep Dodge

False! False! False! You tried to pay less sales tax than what's required by the state and then refused to pay for your tags and registration. We provided you with super competitive deal that you couldn't match anywhere else and now you're writing these disparaging reviews because you couldn't get more free stuff?! Unbelievable!

Wowwwww- good thing I have the bill of sale to show YOUR mistake. We paid every dime due at the time of purchase. We refused to pay MORE AFTER sale was completed and tags finally showed up for whatever was due to DMV because you FAILED to do math correctly when the vehicle was purchased. Also, while you undercharged for DMV fees, you actually OVERCHARGED for sales tax and we paid because we hadn’t noticed. No worries, I’ll make sure PENNDOT AND the AG for both states are notified. And, competitive deal? 🤣🤣 Appreciate your very professional response though! Now I know why Miguel called begging us to remove the review. I’ll also report that you just held my husband and daughter hostage and wouldn’t hand over the tag and registration unless we pulled this review.

Thank you for sharing your experience! We’re thrilled Jessica was able to find the perfect truck for your business so quickly, and we appreciate your trust in returning for future purchases. We will also pass along your kind words to Alina, and our service team will be delighted to hear them. We look forward to continuing to support you and your vehicles!

Thank you so much for your kind words, Mikey! We’re thrilled to hear that John made your experience fantastic. Your recommendation means a lot to us, and we look forward to serving you again in the future!

We sincerely apologize for your sub-par experience and would appreciate the opportunity to make things right. Could you please contact me at jamie@route46nissan.com, so that we could better understand your concerns and hopefully find a way to accommodate your needs and wants. Looking forward to hearing from you. Jamie Rusignuolo

Hello Jamie, After reading through numerous reviews and the dealer response (or lack thereof), I don't know if I'm wasting my time. Our situation is very simple to resolve. Noel promised us the second key to our Jeep after we picked it up late in the evening when he only had one key. We were also missing the 4xe powerpack, but John Crooks graciously sent one right out to us. We still have only one key, your dealership still has the second one since this Jeep was never our of Route 130 CDJR's possession. Instead of doing his job, Noel has been making up stories about the missing key, and that behavior is both juvenile and aggravating. We just paid $50,000 for this Jeep, one of 4 we own and our 36th since time began. It's too bad we don't feel the desire to buy Jeep #37 from your dealership. Love the Jeep, but not Mr. Pacheco. On a related note, our temporary registration expires on 11/13 and we've had zero follow up regarding the registration and title.

Hello Jamie, after reading through numerous reviews and the dealer response (or lack thereof), I don't know if I'm wasting my time. Our situation is very simple to resolve. Noel Pacheco promised us the second key to our Jeep after we picked it up late in the evening on October 15th and he only had one key, with the other allegedly "locked up" somewhere. We were also missing the 4xe powerpack, but John Crooks graciously sent one right out to us. We still have only a single key, your dealership still has the second one since the Jeep since new was never out of Route 130 CDJR's possession. Instead of doing his job, Noel has been making up stories about the missing key, and his behavior is both juvenile and aggravating. We just paid $50,000 for this Jeep, it's one of 4 we own and our 36th since time began. it's too bad we won't feel the desire to buy Jeep #37 from your dealership. Love the Jeep, but not Mr. Pacheco. On a related note, our temporary registration expires in 4 days, and we've had zero follow up from anyone about the permanent registration and title after paying Route 130 $800 to complete that simple task. Scott

Thank you for your wonderful review! We’re thrilled to hear Jessica Russo helped you find the perfect truck. We look forward to assisting you again with your next purchase!

Thank you for your feedback! We’re so glad Jess was able to help you find your Jeep quickly and at a great price. It’s wonderful to hear that you had a smooth and positive experience with us. Enjoy your new ride! 🚙✨

Thank you for sharing your experience! We’re thrilled to hear that Noel made your Compass purchase easy and seamless. It’s wonderful to know this was one of your best car-buying experiences. Enjoy your new vehicle! 🚗👏

Thank you for your kind words! We’re so glad Jessica made your vehicle purchase a great experience. We appreciate your recommendation and look forward to helping you again in the future! 🚗✨

Thank you for taking the time to bring this review to our attention. We are sorry to hear about your negative experience and would like to further discuss your experience in more detail. At a moment of your convenience, please contact me directly at zwhite@route46nissan.com. I look forward to hearing from you. Zah’Nasia White

Nick, we sincerely apologize for your sub-par experience and would appreciate the opportunity to make things right. Could you please contact me at zwhite@route46nissan.com, so that we could better understand your concerns and hopefully find a way to accommodate your needs and wants. Looking forward to hearing from you. Zah’Nasia White