Gerald Toyota of Matteson

Staff were very courteous, and the appointment went quickly. Checked past maintenance records of my car, and did only what was needed.

Friendly staff willing to work with you would definitely send others to your location everyone was very nice and helpful

The service was professional, cost effective and quick. The staff was pleasant and I was comfortable at the facility while waiting for my vehicle to be serviced

It was Very quick, friendly and professional. I wish the dealership was closer but got a very good deal at Geralds.

The staff was courteous, professional and seriously listened to my concerns. They were exceptionally responsive to addressing the issue of repairing my car when it was slightly damaged in their care. They said they would call. They did so right away. In fact they called to set up an appointment before I got home. Now, that was fast!

Saleman was very good and knowledgeable regarding vehicles and responded to calls back regarding questions about cars I was interested in.

Stephane was very nice I went to the wrong car when I was leaving and noticed a dent went the back to tell Stephane she was on top of it but we then realized that was not even my car. I apologized and we laughed.

I experience excellent guest service from the time I pulled in until the time I left. I also received continuous updates on what is going on with your car.

I received Immediate assistance, my salesman was friendly, and listened to my needs. He was very knowledgeable about the car and it’s features. He showed me how to connect the most common features and apps. He thoroughly explained my warranty’s and service plan.

Friendly and very accomodating, like any sales organization trying to get your money. At the end of the day no different than the many dealerships we've been to in the past 6 months. I rate you 4 stars only for the convenience you provided in allowing completion of the transaction so quickly but will always be dissatisfied with the way your additional markup was "slipped in". Unethical at the end of the day but that's what car sales is about, never changes.