Reviews
John D. Was excellent!! He took a referral from my daughter and saw me right away. I needed a replacement vehicle and he took care of it for me in two days! Brandi was excellent as well. I recommend that anyone looking for a vehicle visits John D. At West Herr Chrysler Dodge Jeep Ram of Rochester!!
John D. Was excellent!! He took a referral from my daughter and saw me right away. I needed a replacement vehicle and he took care of it for me in two days! Brandi was excellent as well. I recommend that anyone looking for a vehicle visits John D. At West Herr Chrysler Dodge Jeep Ram of Rochester!!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I Had a great experience. My service advisor was very good and Professional and knowledgeable
I Had a great experience. My service advisor was very good and Professional and knowledgeable
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
West Herr Chrysler Dodge Jeep in Rochester Service Advisors are very good. I am most appreciative for Spencer ! He is so assertive and helpful and reassuring. He went out of his way to help me out being toed -in with a flat tire. Turned a bad day right around! I could not be more grateful Spencer was there!! I recommend this dealership for the service team you will get for your vehicle
West Herr Chrysler Dodge Jeep in Rochester Service Advisors are very good. I am most appreciative for Spencer ! He is so assertive and helpful and reassuring. He went out of his way to help me out being toed -in with a flat tire. Turned a bad day right around! I could not be more grateful Spencer was there!! I recommend this dealership for the service team you will get for your vehicle
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Very nice and composed even during the chaos from the weather these past few weeks
Very nice and composed even during the chaos from the weather these past few weeks
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Johnny D was great as always and Brandi was super helpful, I would recommend them to anyone looking for a new vehicle .Wonderful experience.Thank you for all your help
Johnny D was great as always and Brandi was super helpful, I would recommend them to anyone looking for a new vehicle .Wonderful experience.Thank you for all your help
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Always a great experience with Johnny deep Pasquale and the staff of West hair Chrysler recommend them to anybody!!!
Always a great experience with Johnny deep Pasquale and the staff of West hair Chrysler recommend them to anybody!!!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
So grateful for my service advisor Corbin Meyer Good experience at West Herr and I’m so thankful for such a polite, timely and helpful service advisor. I needed to address some things and it worked out perfectly w his help. Really grateful
So grateful for my service advisor Corbin Meyer Good experience at West Herr and I’m so thankful for such a polite, timely and helpful service advisor. I needed to address some things and it worked out perfectly w his help. Really grateful
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Chris Malone and Alan Hecker were outstanding representative employees by West Herr. They are both very responsive to our needs for our car. They are always pleasant and welcoming any time we bring our car in to be serviced.
Chris Malone and Alan Hecker were outstanding representative employees by West Herr. They are both very responsive to our needs for our car. They are always pleasant and welcoming any time we bring our car in to be serviced.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I've gone to this dealership for many years. There's a lot of longevity in some of the Service Advisor staff and they really are top-notch. I was so fortunate to work with Jerry, who I've always seen there, and who always has treated me with great respect and is noted being assertive about his job and very hard-working . He has helped me out in so many jams!
I've gone to this dealership for many years. There's a lot of longevity in some of the Service Advisor staff and they really are top-notch. I was so fortunate to work with Jerry, who I've always seen there, and who always has treated me with great respect and is noted being assertive about his job and very hard-working . He has helped me out in so many jams!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I had a great experience at West Herr Jeep. The salesman was a wealth of knowledge and helpful for me. I was looking at used Jeeps and ended up with a new Jeep with an unexpected turn of events;once I reviewed the options of the vehicles.
I had a great experience at West Herr Jeep. The salesman was a wealth of knowledge and helpful for me. I was looking at used Jeeps and ended up with a new Jeep with an unexpected turn of events;once I reviewed the options of the vehicles.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase