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Cincy Automall

(45 reviews)

Reviews

(45 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Cheyenne was amazing! from the first conversation

Cheyenne was amazing! from the first conversation to us driving off the lot with our new car, she did everything she could to ensure we had a great experience. We could not be happier with our new car and our buying experience. Thank you!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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We've purchased and serviced our vehicles at cincy

We've purchased and serviced our vehicles at cincy auto mall Chevrolet for the last eighteen years. We wouldn't go anywhere else. Most recently we've worked with Jimmy Wolfe. He listened to our preferences and helped us find the perfect match for our budget and our needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Very happy with my new car from CincyAutomal.

Great experience. The salesman was very helpful and the whole process was smooth. I spent a wonderful time with CincyAutomall staff. Thank you Donnie for your help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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love the showroom

Brad was a lovely sales consultant giving me the best information on a potential vehicle. Great selection as well. Please come visit for any vehicle needs!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Highly recommend

Highly recommend Cincy Automall! This is the third vehicle that I have purchased from them and every transaction has been smooth and easy. great to work with and treats customers well!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Wonderful customer service, nice facilities.

Visiting Cincy Automall was a beautiful experience for me. They are fast and reliable, trustworthy and always ready to listen to your complains. They also give quick responses.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 2.0
  • Quality of repair 2.0
  • Overall facilities 2.0
  • Overall experience 2.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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I will definitely recommend Cincy Automall

I love Ed Chiron and his music and now even his car! I can drive to the grocery store and back before evening thinking about going, that's how fast it is. Thanks to Cincy that sold this machine car to me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very nice

My experience was great with Cincy Automall .will recommended to all !!! Thank you very much for Great service i will visit again for sure for more deals !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Run, Don't Walk To Another Dealership

Buyer beware! We purchased a vehicle here in August. The vehicle had a small drop of oil on the engine. My husband asked about it. Our salesperson had their mechanics look at it and was told it was a "loose cap". Long story short, it wasn't. And our mechanics strongly suspect the mechanics at Cincy AutoMall likely made the initial problem WAY worse. We purchased the vehicle in good faith based on what we now know was dishonest and deceptive information. A week later we paid nearly $2300 repairs. Cincy Automall refused to answer our calls or texts. I've opened a complaint with the BBB but I'll be surprised if this company does the right thing. I've tried to be patient and let Cincy Automall have time to respond but they clearly aren't going to be honest. I would never recommend this dealership. I wish I could give ZERO stars.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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rip off

a total rip off. They had me paying twice the Kelly blue book value. I am hoping it is not to late to stop payment on my check. I am a senior citizen trying to get a used car for my granddaughter to go back and forth to school. I don't know why car dealerships have to be so greedy. Buyer beware of this dealership and their sweet talking salesmen. They all should be ashamed of themselves.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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