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J Star Chrysler Dodge Jeep Ram of Anaheim Hills

(687 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday 10:00am–5:00pm Closed
New (888) 581-3779 (888) 581-3779
Used (888) 583-5213 (888) 583-5213
Service (888) 586-4799 (888) 586-4799

Reviews

(687 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of J Star Chrysler Dodge Jeep Ram of Anaheim Hills from DealerRater.

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By far they are best dealerships in town because every

By far they are best dealerships in town because every sale men including the sale manager are the best and their service are excellent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Upon pickup, I waited 25-30 minutes for someone to go get

Upon pickup, I waited 25-30 minutes for someone to go get my car even after asking multiple times if someone was getting it. They weren’t busy, so it just shows a clear lack of a good communication system between the service techs and the porters. To top it off, when I drove off I noticed the check engine light was on (which was the whole reason for bringing it in. Thankfully Jay was understanding and helpful in immediately diagnosing the issue, however I will still have to bring my car in again once a part arrives. Overall very frustrating experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I called for status and there was no answer.

I called for status and there was no answer. The price for a 4 wheel alignment was extremely high. It was clear the dealer is understaffed. The service representative was nice but clearly overworked.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We could not be happier with our new SUV and with JStar.

We could not be happier with our new SUV and with JStar. Super nice people to work with!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Dawn Kinney was great made my car buying experience easy

Dawn Kinney was great made my car buying experience easy will recommend to friends and family. Thank you very much. I am very happy with my car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

My service advisor, Harvey, communicated well with us and

My service advisor, Harvey, communicated well with us and was very helpful with our warranty work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Very friendly staff, they are fast and efficient in the

Very friendly staff, they are fast and efficient in the finance department, got the car I wanted for my fiancé at a better price and rate then I’d thought. They are very good at giving customers the best deal they can! Definitely coming back for my next purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.

The whole team, there are amazing very communicated with

The whole team, there are amazing very communicated with the issues I had and managed to get everything done, quicker than expected, and they even gave me a ride to the restaurant instead of waiting in the lobby

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Rizzy and Ali Khan made the purchase stress free and

Rizzy and Ali Khan made the purchase stress free and memorable. They are awesome and would recommend to everyone. If you are in the market for an automobile. Go see them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had an amazing experience buying my Jeep from Jstar.

I had an amazing experience buying my Jeep from Jstar. They made the process easy and enjoyable very professional I would definitely recommend this dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.