Reviews
All the employees that we interacted with while there
All the employees that we interacted with while there shopping for my new car were exception and professional. Greatly enjoyed my experience!
All the employees that we interacted with while there
All the employees that we interacted with while there shopping for my new car were exception and professional. Greatly enjoyed my experience!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Kept me up to date on what was going on with my car and
Kept me up to date on what was going on with my car and repaired it right the first time. The staff is very friendly and professional.
Kept me up to date on what was going on with my car and
Kept me up to date on what was going on with my car and repaired it right the first time. The staff is very friendly and professional.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Good communication N/q Here are more words.
Good communication N/q Here are more words. Here are more words. Here are more words.
Good communication N/q Here are more words.
Good communication N/q Here are more words. Here are more words. Here are more words.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Safford Volkswagen of Fredericksburg to be a positive one. Please don't hesitate to reach out if you need anything else.
I was happy with everything, I think that they were
I was happy with everything, I think that they were really trying get the job right. I have no problem with the service I was given.
I was happy with everything, I think that they were
I was happy with everything, I think that they were really trying get the job right. I have no problem with the service I was given.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words, Delfin! We’re glad to hear that you were happy with the service at Safford Volkswagen of Fredericksburg. Our team is dedicated to getting the job done right, and your positive feedback is greatly appreciated. Looking forward to serving you again in the future! Sincerely, The Team at Safford Volkswagen
We bought two cars in two days and the sales team made it
We bought two cars in two days and the sales team made it such an enjoyable experience! Kyle and Chris were knowledgeable, professional and kind. They made the buying experience the best it could be. The financing was also smooth and stress-free. Thank you to everyone at Safford VW! We love our new vehicles!
We bought two cars in two days and the sales team made it
We bought two cars in two days and the sales team made it such an enjoyable experience! Kyle and Chris were knowledgeable, professional and kind. They made the buying experience the best it could be. The financing was also smooth and stress-free. Thank you to everyone at Safford VW! We love our new vehicles!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing your thoughts about your experience with Safford Volkswagen of Fredericksburg. We appreciate your business and hope to see you again soon!
They kept me up to date on what was going on with my car
They kept me up to date on what was going on with my car & the things that the tech recommended to get done on my vehicle. Very flexible working around my schedule with bringing my car back.
They kept me up to date on what was going on with my car
They kept me up to date on what was going on with my car & the things that the tech recommended to get done on my vehicle. Very flexible working around my schedule with bringing my car back.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Excellent customer service.
Excellent customer service. Explained everything no messing around straight to the facts. Answered questions with knowledge not guesses. Very easy dealership to deal with and I hate car dealerships
Excellent customer service.
Excellent customer service. Explained everything no messing around straight to the facts. Answered questions with knowledge not guesses. Very easy dealership to deal with and I hate car dealerships
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Bruce is a great no xxxxxxxx communicator.
Bruce is a great no xxxxxxxx communicator. He deserves a raise/ christmas bonus/ rating of 15!!!
Bruce is a great no xxxxxxxx communicator.
Bruce is a great no xxxxxxxx communicator. He deserves a raise/ christmas bonus/ rating of 15!!!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic review! We truly appreciate your kind words about Bruce and your recognition of his communication skills. At Safford Volkswagen of Fredericksburg, we strive to provide exceptional service, and it's wonderful to hear that Bruce made such a positive impact on your experience. We look forward to welcoming you back soon! Sincerely, The Team at Safford Volkswagen
Very courteous and professional.
Very courteous and professional. Listened to what I needed to have done and made a plan
Very courteous and professional.
Very courteous and professional. Listened to what I needed to have done and made a plan
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Safford Volkswagen of Fredericksburg to be a positive one. Please don't hesitate to reach out if you need anything else.
I found the experience of just figuring out what the
I found the experience of just figuring out what the basic 30K mile services recommended, and what the cost should be, to be pretty unclear. I think it’s honestly my own fault for bringing a vehicle to the dealership for routine service. I always heard they will gouge you, but I wanted to do the right thing as this is my daughter’s vehicle and it’s relatively new. But, lesson learned.
I found the experience of just figuring out what the
I found the experience of just figuring out what the basic 30K mile services recommended, and what the cost should be, to be pretty unclear. I think it’s honestly my own fault for bringing a vehicle to the dealership for routine service. I always heard they will gouge you, but I wanted to do the right thing as this is my daughter’s vehicle and it’s relatively new. But, lesson learned.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
Robyn, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you, and we will reach out.
Robyn, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you, and we will reach out.