Infiniti of South Bay

Very pleasant.. I enjoyed the information he shared with me regarding my possible trade in..

They fixed my problem and got it back to me when promised. Great service and value.

Always works with my tight busy schedule and offers clean nice loaner. Very thorough in inspections but all suggested repairs not necessary. A bit pricey, very pricey, but they have all my 18 year history and it works out!

Customer svc was great. I asked if tires would be rotated, they said yes but was not done!

Exceptional ! Edson was extremely accommodating. Edson, was able to stay past 6pm to assist me as my car was being towed in. We were pressed for time but he made the experience seamless.

I had an excellent experience at the dealership from start to finish. The staff was professional, attentive, and respectful of my time, and they communicated clearly throughout the process. Everything was handled smoothly and efficiently, and I truly appreciated the level of care and service I received. It made the entire experience easy and stress-free.

Always good!!! I don't need more words as they have always been great for the past 20 years!!!

Edson Trujillo, Service Advisor. Excellent. He kept me informed of all maintenance that was perform on the car. His experience has show me how much she knows about the car, and we are happy to have them as a service advisor.

Andre is the only reason I keep coming back! He always provides mazing customer service!

ATTN: ALL WOMEN! BEWARE OF THIS DEALERSHIP!!! I contacted the service dept to get an estimate on a repair. The service agent was beyond pitiful. Not helpful at all. He was barely audible, unfriendly, and basically not interested in assisting. He could care less if their shop got my business. Maybe he woke up on the wrong side of the bed. I don't know, but I will NEVER bother to consider using them again. I have had poor experiences there in the past and was hoping they could help me with a minor (headlight repair). He refused to engage in a way to move the discussion forward to determine if and/or when I could bring the car in. Instead of checking with his parts dept to see if the part was in stock and discuss next steps, he just transferred me away. He did not give a darn! Very rude for absolutely no reason. Maybe being female without proper auto lingo made him impatient with me when I told him my headlight on passenger side went out and I needed it replaced ticked him off. I don't know, but I certainly do not feel comfortable even stepping foot in their shop with those types of attitudes existing inside their establishment. This dealership is in my community, but once again, this behavior is the reason, I travel to Westminster or Beverly Hills for the servicing of my Infiniti.