Reviews
Appreciate the friendly service, the clean waiting room and the communication between the service tech and myself in regards to what is going on with my vehicle. Thank you
Appreciate the friendly service, the clean waiting room and the communication between the service tech and myself in regards to what is going on with my vehicle. Thank you
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I was in search of a specific color vehicle and was presented with a monthly payment that did not match the taxes and price of the vehicle. The salesman was unwilling to budge or even discuss it. He leaned back in the chair and repeated over and over that he won’t negotiate. He never suggested a different trim or color. He did not show me mathematically how those payments matched the otd price, because they didn’t. I had to add $2000 on to the price or 1.26 points of interest to make it match. There definitely was not full disclosure.
I was in search of a specific color vehicle and was presented with a monthly payment that did not match the taxes and price of the vehicle. The salesman was unwilling to budge or even discuss it. He leaned back in the chair and repeated over and over that he won’t negotiate. He never suggested a different trim or color. He did not show me mathematically how those payments matched the otd price, because they didn’t. I had to add $2000 on to the price or 1.26 points of interest to make it match. There definitely was not full disclosure.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Service was for key fob reprogramming. Service was quickly scheduled and completed. Staff was friendly and knowledgeable.
Service was for key fob reprogramming. Service was quickly scheduled and completed. Staff was friendly and knowledgeable.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ross Perretta was amazing! It’s the best experience I’ve ever had buying a vehicle. Friendly Honda has great prices and wonderful staff making the buying experience easy and enjoyable.
Ross Perretta was amazing! It’s the best experience I’ve ever had buying a vehicle. Friendly Honda has great prices and wonderful staff making the buying experience easy and enjoyable.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Matt Nugent was exceedingly helpful, as always. Work was done on time and to my satisfaction.
Matt Nugent was exceedingly helpful, as always. Work was done on time and to my satisfaction.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We just purchased a new 2026 CRV at Friendly… the entire experience was excellent. Joe Babcock was easy to work with and the primary reason that we made the purchase.
We just purchased a new 2026 CRV at Friendly… the entire experience was excellent. Joe Babcock was easy to work with and the primary reason that we made the purchase.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I had been going well past a need for an oil change. My husband literally just passed away. At first I thought they were closed, cut when I checked their scheduling online they had an opening. I would miss it, but I still called and left a message. They called me right back, and were able to fit me in. They were kind, like always. They didn’t question when I had to keep stepping away to handle calls. The oil change was quick, and is at least one less worry. I’m very grateful. I mentioned a loss, and Bobby was kind, shared his condolences, and kept things professional and friendly. I needed that. I’m glad I found this location, and have gone there every time. I will keep going there. Thank you
I had been going well past a need for an oil change. My husband literally just passed away. At first I thought they were closed, cut when I checked their scheduling online they had an opening. I would miss it, but I still called and left a message. They called me right back, and were able to fit me in. They were kind, like always. They didn’t question when I had to keep stepping away to handle calls. The oil change was quick, and is at least one less worry. I’m very grateful. I mentioned a loss, and Bobby was kind, shared his condolences, and kept things professional and friendly. I needed that. I’m glad I found this location, and have gone there every time. I will keep going there. Thank you
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing, Kelly. First, please accept our deepest condolences. We're so sorry for your loss, and we hope you and your family find peace. It was our pleasure to serve you, and if you need anything else in the future, please don't hesitate to reach out. We'll be more than glad to help you. Thank you again, and please drive safely.
Outstanding service! Bobby Jones was welcoming, kind and very thoughtful. He took his time explaining everything to me and made sure I was comfortable while I waited. All the staff is top notch!
Outstanding service! Bobby Jones was welcoming, kind and very thoughtful. He took his time explaining everything to me and made sure I was comfortable while I waited. All the staff is top notch!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks, Marion! Your review really made our day. If you need anything in the future, don't hesitate to reach out. In the meantime, drive safely!
Great service, pleasant and they were able to answer all my questions and concerns. 5 stars dealership.
Great service, pleasant and they were able to answer all my questions and concerns. 5 stars dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Kind, friendly, and knowledgeable. Explained everything and were professional. Would highly recommend buying a car from them.
Kind, friendly, and knowledgeable. Explained everything and were professional. Would highly recommend buying a car from them.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase