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Cadillac of Jackson

(116 reviews)
2019 state dealer award
View 4 awards
2019 state dealer award 2018 state dealer award
2019 consumer dealer award 2018 consumer dealer award

Reviews

(116 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cadillac of Jackson from DealerRater.

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Change wheel

Always deliver a good experience. Debbie is prompt and efficient. The Cadillac service will keep me a Cadillac owner for life. Bravo and thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent Service

The service department is excellent. All who work there are so friendly and helpful when I come in. They get me to work in a timely manner and then they are there to pick me up when I get off. I appreciate them and their commitment to service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Wonderful!

I have purchased 3 cars from Barksdale and receive excellent service every time I come in.. The sales and service departments are excellent. I highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

2019 Escalade

Mr. Gaddis spent an entire afternoon with us and fully informed us of the options we had for the vehicle and for financing. We will continue to come to Barksdale for our cars and trucks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Commitment to solve problem

The computer code indicated a new part needed. After the part was installed the dash light kept coming on and the computer gave the same code. After two return visits the problem was solved by cleaning out some carbon blockage in the exhaust area. I appreciate the dealership's determination to keep on trying until the problem was solved.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Satisfied Customer

Lorie in the service dept is always polite and professional. I am a last minute person and Lorie always manages to accommodate me. She is great. Thanks Lorie

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

XT5 purchase

Overall everyone who worked with us was very professional and helpful. Manager (George) was easy to work with, knows the product and was truly a professional. Anthony Chapman is very knowledgable and explains the financing process clearly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great experience

Worked with the salesman Zaveon C. He's really professional and a pleasure to work with. The GM George H. Is awesome as well. They are truly friendly people, make you feel at ease. It took all day to find the righy care after test drive after test drive, but there never any preasure. My sales rep Zaveon is just amazing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Satisfied Customer

My call to Barksdale Cadillac for service like oil change/ routine check is usually last minute but they always accommodate me fitting me in @ my requested time. & I very much appreciate that. Mrs. Debbie & Mrs. Lorie are great service representatives. The wait for service is usu. not long & I always enjoy popcorn & water offered as I sat & watch TV.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

New Car

Great experience very helpful staff Very nice sales manager and approachable Mr Johnson was very knowledgeable about the product The car fits all my needs Thanks to everyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.