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Cadillac of Jackson

(116 reviews)
2019 state dealer award
View 4 awards
2019 state dealer award 2018 state dealer award
2019 consumer dealer award 2018 consumer dealer award

Reviews

(116 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cadillac of Jackson from DealerRater.

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Top quality, on time, great price!

Barksdale provided top quality service , very thorough service in a timely manner, at the most reasonable prices ever expected! I would choose and recommend Barksdale to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The Service Department

The Service Department is very knowledgeable and has great customer service. They also made your stay as comfortable as possible while waiting for your vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent Services

The sales staff are very friendly and most knows the different faces of all the customers. They make sure you are comfortable as you wait on your vehicle to be serviced. I truly appreciate that.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Repair of a classic Cadi

I wasn't so much the location, the positive experience had to do with a couple VERY wonderful service women! After a lenghty run around and no help from the Cadillace customer support and no return phone calls from this dealership, finally I got help, answers and support from mostly, Lorie Capton, and Debbie Barrett.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Exceptional service

After my fifth vehicle, I have and continually receive exceptional sales and service at Barksdale Cadillac dealership. Most recently, Johnny Johnson in sales and Loria Capton in service was very helpful and professional during my need for servicing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

You will feel at ease

Service was exceptional as always and fast. Staff were friendly and courteous and receptive to my concerns. I'll use them for all my vehicles needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great experience

Always experience great customer service there. Atmosphere wonderful. Staff knowledgeable about vehicles. Staff are with you every step of the way when purchasing a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Taking care of business

I was in and out of service within a hour and a half. I was very comfortable in the waiting room. Staff was nice and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Awesome Deal

My salesperson was concern about me being satisfied with the car I wanted instead of just making a sell for commission. He was patient and very professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They came and got the car and brought it back to me.

From the time I got the car up until now when I all them, they always have time to answer. They called to let me know what was going on with the car and even the guys that brought the car back was nice and very professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.