Reviews
I have 2 rav4 i brought in 2025. I am handicapped disable with cancer.It was setup on my rav4 one way and not they backed out of there agreement that they promised when i brought 2 at one time. That bothers me The guy that set it up for me retire.Very disappointed in them when i try to reason with them.I will still get service there beacuse there service is the best compared to others.
I have 2 rav4 i brought in 2025. I am handicapped disable with cancer.It was setup on my rav4 one way and not they backed out of there agreement that they promised when i brought 2 at one time. That bothers me The guy that set it up for me retire.Very disappointed in them when i try to reason with them.I will still get service there beacuse there service is the best compared to others.
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- Overall experience
- 1.0
- Does recommend this dealer
- Shopped for a new car
Chloe Kotzer was SO knowledgeable, patient and kind! This was the easiest vehicle purchase ever! Everything was handled with efficiency. I drove home happy and I felt comfortable and confident driving the new car.
Chloe Kotzer was SO knowledgeable, patient and kind! This was the easiest vehicle purchase ever! Everything was handled with efficiency. I drove home happy and I felt comfortable and confident driving the new car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Lonni, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.
Mike was terrible to me when we talk on the phone..They called me not mike and i expain the situation to him.I wasnt happy with there answer to me.
Mike was terrible to me when we talk on the phone..They called me not mike and i expain the situation to him.I wasnt happy with there answer to me.
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- Overall experience
- 1.0
- Does recommend this dealer
- Came in for service or repair
They didnt keep there word what they promised me and I was upset about that when I brought my 2 rav4.I am disappointed in rhis dealer.They backed out from what they told me.Sad situation.
They didnt keep there word what they promised me and I was upset about that when I brought my 2 rav4.I am disappointed in rhis dealer.They backed out from what they told me.Sad situation.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing feedback about your recent experience with MotorWorld Toyota. According to our records, we contacted you to explain that your request was not in accordance with our company policy. We also offered a solution to assist you by arranging pickup and delivery service for any future vehicle service needs which you indicated you were satisfied with. If you would like to discuss further, please feel free to contact our Service Operations Manager, Mark Paisley, at 570.821.3742 or mpaisley@motorworldgroup.com. Thank you.
Fantastic person to work with. Went well beyond to assist me with my purchase. 5 stars!
Fantastic person to work with. Went well beyond to assist me with my purchase. 5 stars!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Ryan was excellent to work with he helped us buying our new Toyota RAV4 kept us in the loop through the build process he even called after we bought it to make sure everything was good would recommend buy from motorworld
Ryan was excellent to work with he helped us buying our new Toyota RAV4 kept us in the loop through the build process he even called after we bought it to make sure everything was good would recommend buy from motorworld
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Jason, thank you for your positive review. We're glad to hear that you found our team here at MotorWorld Toyota so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!
My wife and I had a very great experience with the sales team and we will be back again.
My wife and I had a very great experience with the sales team and we will be back again.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
i have both my rav4 picked up and taken for cleaning I am handicapped and Niki take care of doing that for me.Shes the best.
i have both my rav4 picked up and taken for cleaning I am handicapped and Niki take care of doing that for me.Shes the best.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. Our team is available should you require any extra help.
Tyler knew I was looking for specific Toyota Models and gave me a call on Saturday to let me know that there was one that I may be interested in looking at. I drove to Wilkesbarre to check it out and test drive a beautiful Toyota Tundra Platinum Crewmax with all the accessories a guy could ever ask for. I ended up purchasing the Tundra that day! Tyler was awesome through the whole process. He showed us all the vehicle had to offer and we took a good test drive. When it came to sitting down and talking numbers he was patient and fair and not once did it feel like a pressured or rushed sale. Tyler struck me as a man of integrity and honesty. The entire experience was a good one from drive to sale! When we are ready to replace my wifes vehicle I will definitely contact Tyler! Also worked with David Destefano/Finance Manager and I found David to be a great guy to work with as well!
Tyler knew I was looking for specific Toyota Models and gave me a call on Saturday to let me know that there was one that I may be interested in looking at. I drove to Wilkesbarre to check it out and test drive a beautiful Toyota Tundra Platinum Crewmax with all the accessories a guy could ever ask for. I ended up purchasing the Tundra that day! Tyler was awesome through the whole process. He showed us all the vehicle had to offer and we took a good test drive. When it came to sitting down and talking numbers he was patient and fair and not once did it feel like a pressured or rushed sale. Tyler struck me as a man of integrity and honesty. The entire experience was a good one from drive to sale! When we are ready to replace my wifes vehicle I will definitely contact Tyler! Also worked with David Destefano/Finance Manager and I found David to be a great guy to work with as well!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
niki the best at her job you can always count on her not those othes 2
niki the best at her job you can always count on her not those othes 2
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy.