Reviews
Excellent experience at Jersey City Kia.
Excellent experience at Jersey City Kia. I received friendly service, top-notch attention, and exceptional care throughout the entire process. I am very grateful for everything. Highly recommended!
Excellent experience at Jersey City Kia.
Excellent experience at Jersey City Kia. I received friendly service, top-notch attention, and exceptional care throughout the entire process. I am very grateful for everything. Highly recommended!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Maria, thank you for your glowing review! We're thrilled to hear you had an excellent experience with our team. Your recommendation means a lot to us, and we look forward to serving you again at Jersey City Kia!
Awesome experience, Isaiah treated me like a family
Awesome experience, Isaiah treated me like a family member. Jersey city Kia, you guys rock! Thank you for everything!
Awesome experience, Isaiah treated me like a family
Awesome experience, Isaiah treated me like a family member. Jersey city Kia, you guys rock! Thank you for everything!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Alex! Thank you so much for your positive feedback. We’re thrilled to hear you felt like family with Isaiah. Thank you for choosing Jersey City Kia!
3 previous visits were all disasters , sloppy mechanics,
3 previous visits were all disasters , sloppy mechanics, scratched rim on slow leak repair, spill oil on engine cover during oil change, kick scuffs on light gray loer door panel, living than I denied recommendation of KIA360 Multi Point inspection, don't know if a charge , would have done if free , recent oil change 2 - 19 , looks like court low, I would never buy car from this dealership again , only service would be warranty issues, stay away from dealership
3 previous visits were all disasters , sloppy mechanics,
3 previous visits were all disasters , sloppy mechanics, scratched rim on slow leak repair, spill oil on engine cover during oil change, kick scuffs on light gray loer door panel, living than I denied recommendation of KIA360 Multi Point inspection, don't know if a charge , would have done if free , recent oil change 2 - 19 , looks like court low, I would never buy car from this dealership again , only service would be warranty issues, stay away from dealership
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Chester, I'm truly sorry to hear about the continued issues you've faced. It's disappointing to know that we've let you down in terms of service quality and cleanliness. We take your feedback seriously and would like the opportunity to address these concerns with you directly. Please feel free to reach out at your earliest convenience. Thank you, Masood Khan - Business Development Manager - (551) 227-2807
Jorhan was a great salesman and it was a quick and
Jorhan was a great salesman and it was a quick and painless experience. Negotiation was simple and straightforward.
Jorhan was a great salesman and it was a quick and
Jorhan was a great salesman and it was a quick and painless experience. Negotiation was simple and straightforward.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Chris, thank you for choosing Jersey City Kia and for sharing your feedback! We will be sure to pass the kind words along to Jorhan. See you next time!
It’s a terrible service center, they will not help you in
It’s a terrible service center, they will not help you in emergency, they don’t lend you a vehicle while your car is being serviced. It’s a billion dollar company that still charges you 3% surcharge for using credit card to pay. They won’t even fix a small problem without charging you thousands of dollars. I would not recommend anyone go there.
It’s a terrible service center, they will not help you in
It’s a terrible service center, they will not help you in emergency, they don’t lend you a vehicle while your car is being serviced. It’s a billion dollar company that still charges you 3% surcharge for using credit card to pay. They won’t even fix a small problem without charging you thousands of dollars. I would not recommend anyone go there.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Caesar, we're committed to timely and supportive service, so this is not how we want our customers to view us. I'm very sorry that you've been frustrated with our service loaner and credit card policies. I will share this feedback with my team so we can work towards improvements here. In the meantime, if there's anything we can do to assist you, please give me a call. Thank you for reaching out to us, Masood Khan - Business Development Manager - (551) 227-2807
Great experience and my salesman Felix did everything he
Great experience and my salesman Felix did everything he could to get me into my new car. He was very considerate and helpful especially when it came to my financial budget.
Great experience and my salesman Felix did everything he
Great experience and my salesman Felix did everything he could to get me into my new car. He was very considerate and helpful especially when it came to my financial budget.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
George, we are thrilled that Felix helped you find the perfect car for your budget! Thank you from all of us at Jersey City Kia. Enjoy your new car!
Anderson was super helpful and attentive.
Anderson was super helpful and attentive. He made sure the mechanics handled my car with what i needed. He kept me informed as soon as there was an issue.
Anderson was super helpful and attentive.
Anderson was super helpful and attentive. He made sure the mechanics handled my car with what i needed. He kept me informed as soon as there was an issue.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jessie, it's awesome to hear that Anderson was so attentive and helpful during your visit. We will pass this along to the rest of the team. Thank you for choosing Jersey City Kia and for sharing your feedback! Safe travels!
Everything was perfectly and accurately no Issues.
Everything was perfectly and accurately no Issues. Jorhan job well done you’ll me see me again
Everything was perfectly and accurately no Issues.
Everything was perfectly and accurately no Issues. Jorhan job well done you’ll me see me again
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Here at Jersey City Kia, we always value and appreciate our customers' feedback. Thank you, Carlos!
They have a great service, I love it, very good in the
They have a great service, I love it, very good in the service. I recommend them
They have a great service, I love it, very good in the
They have a great service, I love it, very good in the service. I recommend them
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks so much, Diego. We look forward to your next visit to Jersey City Kia!
Service was great!
Service was great! They answered all my questions and gave me a warm and tasty coffee.
Service was great!
Service was great! They answered all my questions and gave me a warm and tasty coffee.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Brandon, it was our pleasure to assist you. Thank you from all of us here at Jersey City Kia!