Skip to main content

Glenn Polk Chevrolet Buick GMC of Gainesville

(210 reviews)
Visit Glenn Polk Chevrolet Buick GMC of Gainesville
Sales hours:
Service hours:
View all hours
Sales Service
Monday 8:00am–6:00pm 7:30am–6:00pm
Tuesday 8:00am–6:00pm 7:30am–6:00pm
Wednesday 8:00am–6:00pm 7:30am–6:00pm
Thursday 8:00am–6:00pm 7:30am–6:00pm
Friday 8:00am–6:00pm 7:30am–6:00pm
Saturday 8:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
2026 consumer dealer award
View 1 awards
2026 consumer dealer award

Contact seller

Select a Salesperson (optional)

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Notice

New (940) 213-4093 (940) 213-4093
Used (940) 213-4095 (940) 213-4095
Service (888) 711-4415 (888) 711-4415

Inventory

See all 118 vehicles from this dealership.

Incentives

See all incentives

About our dealership

This seller has been on Cars.com since September 2022.
THE POLK PROMISE: Driven by Family. Defined by Integrity. Determined to Earn Your Business. Since 1995, Glenn Polk CBG of Gainesville has proudly served Gainesville, TX, with outstanding sales, service, and support as part of the trusted, family-owned Glenn Polk Auto Group. We offer new Chevrolet, Buick, and GMC models, plus pre-owned options. With additional locations offering new Ford, Chrysler, Dodge, Jeep, RAM, Fiat, and more Chevrolet vehicles, we ensure a match for every driver. Our expert Service and Parts teams deliver top-tier maintenance, repairs, and OEM parts to keep your vehicle performing its best—long after you leave the lot.
THE POLK PROMISE: Driven by Family. Defined by Integrity. Determined to Earn Your Business.

Service center

Phone number (888) 711-4415

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(210 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Glenn Polk Chevrolet Buick GMC of Gainesville from DealerRater.

Want to share your experience with this dealership?

Write a review

Great dealership. Parts and service departments were great. Tires look good. No issues to report as usual Thanks for your workmanship.

Great dealership. Parts and service departments were great. Tires look good. No issues to report as usual Thanks for your workmanship.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It’s wonderful to hear our parts and service departments took great care of your Chevrolet and that your new tires look excellent. Paulo and the team appreciate your continued trust and look forward to your next visit.

Show full review

Every staff member was so kind, professional and courteous! Great service in the time promised!

Every staff member was so kind, professional and courteous! Great service in the time promised!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing this. I am glad Paulo and the team delivered the kind, professional, and courteous service we strive for and had everything completed in the time promised. We are blessed with a great group of people who care about taking care of customers the right way. We appreciate the opportunity to serve you and are always here when you need us.

Show full review

They are alway willing to help you and make you feel comfortable, they get you in and out , the place is really clean.

They are alway willing to help you and make you feel comfortable, they get you in and out , the place is really clean.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, Janice. I am glad Paulo and Theresa helped make your visit comfortable and efficient while keeping everything running smoothly. A clean, welcoming environment and getting people in and out quickly matters, and I appreciate you recognizing our team for that. We are always here when you need us.

Show full review

It is always a pleasure to visit this dealership for service. Easy to schedule. Friendly service reps and timely delivery of the vehicle.

It is always a pleasure to visit this dealership for service. Easy to schedule. Friendly service reps and timely delivery of the vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing this. I am glad Theresa West and our service team continue to make your visits easy to schedule, friendly, and timely. Consistency like that is what we work hard to deliver every day. We appreciate you trusting us with your vehicle and look forward to taking care of you again next time.

Show full review

Got a good trade in value on my trade in and a good price on my new truck. 3rd vehicle I’ve bought from Polk in 4 years. Will continue to use them.

Got a good trade in value on my trade in and a good price on my new truck. 3rd vehicle I’ve bought from Polk in 4 years. Will continue to use them.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for coming back to us again. Three vehicles in four years is not something we ever take lightly, and that kind of loyalty means a lot to our team. I am glad we were able to deliver a strong trade value and a fair price on your new truck...that balance matters. We appreciate your continued trust and will keep working hard to earn it every time.

Show full review

I always appreciate the efficient and friendly service from Glen Polk Chevrolet in Gainesville Texas.

I always appreciate the efficient and friendly service from Glen Polk Chevrolet in Gainesville Texas.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

I really appreciate you sharing this. Hearing that our team continues to deliver efficient and friendly service means a lot, because consistency is what we work toward every day. We are blessed with a great group of people here in Gainesville who truly care about taking care of customers the right way. Thank you for trusting us and we are always here when you need us.

Show full review

I highly recommend buying a car from this dealership! My experience was absolutely amazing from start to finish. Everything was great and so easy — the process was smooth, stress-free, and well explained. Aspen, my salesgirl, was incredible! She was kind, patient, knowledgeable, and truly went above and beyond to help me. She made sure I felt comfortable and confident with my purchase. If you’re looking for a great car-buying experience, definitely come here and ask for Aspen. You won’t regret it! 🚗

I highly recommend buying a car from this dealership! My experience was absolutely amazing from start to finish. Everything was great and so easy — the process was smooth, stress-free, and well explained. Aspen, my salesgirl, was incredible! She was kind, patient, knowledgeable, and truly went above and beyond to help me. She made sure I felt comfortable and confident with my purchase. If you’re looking for a great car-buying experience, definitely come here and ask for Aspen. You won’t regret it! 🚗

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the recommendation, that means a lot to all of us. I am glad to hear the entire process felt smooth and stress-free from start to finish, that is exactly what we work toward every day. Aspen does a wonderful job taking care of people, and I am proud of the way she goes above and beyond to make customers feel comfortable and confident in their decision. Enjoy the new vehicle and we look forward to being here for you down the road.

Show full review

I love the people & the quickness of service. BUT… after the oil change there were MULTIPLE dark heavy grease fingerprints on both doors (especially on the inside on the light tan leather), the outside door frame, the steering wheel, door handles, etc. And in back, the compartment that holds the spare tire was still lifted (not shut down). While still there, we cleaned some of the grease smudges with a napkin, then went inside to ask for something to wipe them with. A guy came out with a clean rag and a solvent and got all that we could see. I was worried about him using solvent on the leather, so I re-wiped everything with windex afterward. This did not happen before, so I was shocked to see this. Otherwise, I would rate 5 stars.

I love the people & the quickness of service. BUT… after the oil change there were MULTIPLE dark heavy grease fingerprints on both doors (especially on the inside on the light tan leather), the outside door frame, the steering wheel, door handles, etc. And in back, the compartment that holds the spare tire was still lifted (not shut down). While still there, we cleaned some of the grease smudges with a napkin, then went inside to ask for something to wipe them with. A guy came out with a clean rag and a solvent and got all that we could see. I was worried about him using solvent on the leather, so I re-wiped everything with windex afterward. This did not happen before, so I was shocked to see this. Otherwise, I would rate 5 stars.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the honest feedback. I am truly sorry for the condition your vehicle was returned in after the oil change, especially with the grease marks on the doors, leather, and steering wheel, that should not have happened. I appreciate you pointing it out while you were still here so we could address it immediately, but we should have caught that before it ever reached you. Feedback like this is important, and I will be sharing it with our team as a reminder that attention to detail matters just as much as speed. I am grateful you recognized the people and quick service, and we will work to make sure your next visit reflects a full five-star experience from start to finish.

Show full review

Very knowledgeable, friendly, timely. reasonable cost, they go above and beyond to please customers, I would highly recommend!

Very knowledgeable, friendly, timely. reasonable cost, they go above and beyond to please customers, I would highly recommend!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

I really appreciate you sharing this. Theresa West does a great job taking care of people and making sure everything is handled the right way, and I am glad you experienced that. Knowledgeable, friendly, and going the extra mile at a fair cost is exactly what we aim for. Thank you for the recommendation and for trusting us with your service.

Show full review

Glenn Polk service always does a good job of getting me in and taking care of my needs quickly.

Glenn Polk service always does a good job of getting me in and taking care of my needs quickly.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

I appreciate you saying that. Getting you in quickly and taking care of what you need is exactly what our service team works hard to do every day. Thank you for continuing to trust us with your vehicle.

Show full review
See all 210 reviews