Reviews
Justin was AMAZING to work with! He was knowledgeable, patient, not pushy!! I will be referring anybody looking for a car to Justin!!
Justin was AMAZING to work with! He was knowledgeable, patient, not pushy!! I will be referring anybody looking for a car to Justin!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Was completely amazed a how they had the vehicle ready when we got there. Was easy to make the trade. Salesman was supper friendly and knowledgeable of the vehicle. Went to finance and it was just as easy. Probably the best and easiest purchase of a vehicle I have ever had to deal with.
Was completely amazed a how they had the vehicle ready when we got there. Was easy to make the trade. Salesman was supper friendly and knowledgeable of the vehicle. Went to finance and it was just as easy. Probably the best and easiest purchase of a vehicle I have ever had to deal with.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I inquired about a car on the internet, less than 20 minutes later Tanner Kuhn replied. I asked a few questions regarding the car I was interested in, less than 24 hours later it was in my driveway. Tanner and entire staff at Glenn Polk we a pleasure to deal with. Would highly recommend.
I inquired about a car on the internet, less than 20 minutes later Tanner Kuhn replied. I asked a few questions regarding the car I was interested in, less than 24 hours later it was in my driveway. Tanner and entire staff at Glenn Polk we a pleasure to deal with. Would highly recommend.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Great service efficient and accurate car runs great and was delivered on time will definitely return again.
Great service efficient and accurate car runs great and was delivered on time will definitely return again.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Richard. That is great to hear. I am glad our team delivered efficient service, got everything done on time, and that your car is running great. That is exactly the kind of experience we aim for. We truly appreciate you choosing us and look forward to taking care of you again. Happy Easter.
Very helpfull and up front. Helped with all warranty parts and notified us of parts that needed replaced.
Very helpfull and up front. Helped with all warranty parts and notified us of parts that needed replaced.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I am glad our team kept everything upfront and walked you through the warranty work while also pointing out anything else that needed attention. That kind of transparency and communication goes a long way. We truly appreciate you trusting us with your vehicle. Happy Easter.
I enjoyed working with Chase. He was professional and kept me updated. Great service manager.
I enjoyed working with Chase. He was professional and kept me updated. Great service manager.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Jim. I am glad Chase made the experience easy to work through and kept you in the loop the whole time. Consistent communication like that makes a big difference, and I know he will appreciate you calling it out. We truly appreciate you trusting us with your vehicle. Looking forward to seeing you again. Happy Easter.
Rob made buying a new vehicle and trading in my old one so easy. He did the majority of the work via text messaging and online. When I finally got to the dealership, I wasn't even there an hour before I was driving away in my new ride!
Rob made buying a new vehicle and trading in my old one so easy. He did the majority of the work via text messaging and online. When I finally got to the dealership, I wasn't even there an hour before I was driving away in my new ride!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
That is what we love to hear. I am glad Rob made the process easy and handled so much of it ahead of time through text and online so everything was ready when you arrived. Being able to shop and complete your purchase in the way that works best for you is exactly what our Polk Promise is all about. Sounds like everything came together just right. We truly appreciate you choosing us. Enjoy the new ride.
Love to be able to do everything before I arrived. Great experience with Tanner the sales associate.
Love to be able to do everything before I arrived. Great experience with Tanner the sales associate.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
That is what we love to hear. I am glad Tanner made the experience smooth and that you were able to get everything handled ahead of time before arriving. That kind of convenience makes the whole process a lot easier. We truly appreciate you choosing us.
The dealership and staff have always helped me to get in the right vehicle! Cynthia is the greatest!! Chase always takes care of me with any repairs or service!!
The dealership and staff have always helped me to get in the right vehicle! Cynthia is the greatest!! Chase always takes care of me with any repairs or service!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Jeff. That is great to hear. I am glad Cynthia Gutierrez continues to help you find the right vehicle and that Chase always takes care of you on the service side. Having a team you can count on like that makes all the difference. We truly appreciate you continuing to choose us and the relationship we have built over time. Looking forward to seeing you again.
Kathy is absolutely the BEST to work with. She will whatever she can do make deal go through. This is my second time to purchase a vehicle with Kathy.
Kathy is absolutely the BEST to work with. She will whatever she can do make deal go through. This is my second time to purchase a vehicle with Kathy.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
That is what we love to hear. I am glad Kathy took great care of you again and did everything she could to make the deal come together smoothly. Earning your business a second time says a lot about the way she treats people. We truly appreciate you coming back to see us.