Reviews
David was awesome. He is very professional and help me with insurance. Thank you David and auto giants in Manassas
David was awesome. He is very professional and help me with insurance. Thank you David and auto giants in Manassas
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the kind words, we are happy to hear that David was able to assist you with your insurance needs. We pride ourselves on providing professional and helpful service at Auto Giants in Manassas. Thank you for choosing us!
I had a great experience purchasing my vehicle at Auto Giants Mitsubishi. Matt and Joel were professional, knowledgeable, and incredibly helpful throughout the entire process. They took the time to understand what I wanted, worked within my budget, and made sure I was comfortable with every decision. There was zero pressure, clear communication, and full transparency which made the buying process smooth and stress-free. They went above and beyond to get me exactly what I was looking for, and I truly felt supported from start to finish. Everything was handled efficiently, and there were no hidden surprises. I highly recommend Auto Giants Mitsubishi, especially if you’re working with Matt and Joel. This was one of the best car-buying experiences I’ve had.
I had a great experience purchasing my vehicle at Auto Giants Mitsubishi. Matt and Joel were professional, knowledgeable, and incredibly helpful throughout the entire process. They took the time to understand what I wanted, worked within my budget, and made sure I was comfortable with every decision. There was zero pressure, clear communication, and full transparency which made the buying process smooth and stress-free. They went above and beyond to get me exactly what I was looking for, and I truly felt supported from start to finish. Everything was handled efficiently, and there were no hidden surprises. I highly recommend Auto Giants Mitsubishi, especially if you’re working with Matt and Joel. This was one of the best car-buying experiences I’ve had.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for choosing Auto Giants Mitsubishi, we're thrilled to hear about your fantastic experience with our team! Our goal is to make the car-buying process stress-free and enjoyable for our customers. We're so glad that Matt and Joel were able to provide you with the professional, knowledgeable, and transparent service you deserve. Customer satisfaction is our top priority, and we're grateful for your recommendation. Thank you for trusting us with your vehicle purchase, and we look forward to serving you again in the future! #AutoGiantsMitsubishi #CustomerSatisfaction #BestCarBuyingExperience
In my view, this is a high pressure sales environment. I came to test drive a used car that was on their website, but they tried to sell me a new car instead, telling me the used car was already sold. After I took a test drive, I had the manager and salesman questioning me before I could get out of there. In my short time at the dealership, I also heard what I thought were some hardcore pressure tactics on customer who was by herself and seemed ignorant of the sales process.
In my view, this is a high pressure sales environment. I came to test drive a used car that was on their website, but they tried to sell me a new car instead, telling me the used car was already sold. After I took a test drive, I had the manager and salesman questioning me before I could get out of there. In my short time at the dealership, I also heard what I thought were some hardcore pressure tactics on customer who was by herself and seemed ignorant of the sales process.
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- 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I purchased my car three years ago and have taken it to the Manassas service center for all the work that needs to be done on it for servicing. Toby is always so polite and lets me know if any additional work need to be done before it's gone. Great job. Keep it up.
I purchased my car three years ago and have taken it to the Manassas service center for all the work that needs to be done on it for servicing. Toby is always so polite and lets me know if any additional work need to be done before it's gone. Great job. Keep it up.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
I waited a few months before writing a review. Bought a truck back in May/June. Charles Harris helped me out when I came in to look at the truck the first time, he ran some numbers for me and I left. Didn’t feel any pressure at all into buying the vehicle, I left because I had a few others ones I was looking at as well. I came back about a week later, truck was still there and I had came back on time, there was someone else interested in as well. I had gave Charles a call ahead of time and let him know I was stopping but to make the purchase. The manager was also super helpful during the process. I believe his name was Phillip. After buying the truck, the check engine light came on while driving it home. I ran my scanner and found the issue, contacted Charles about it and he spoke with his manager, they had me bring it in the next day and took care of it at no cost. I was afraid they would pull something on me but no issues no back and forth, they took care of me. It’s been a couple of months with having the truck now, no issues with the truck and no complaints.
I waited a few months before writing a review. Bought a truck back in May/June. Charles Harris helped me out when I came in to look at the truck the first time, he ran some numbers for me and I left. Didn’t feel any pressure at all into buying the vehicle, I left because I had a few others ones I was looking at as well. I came back about a week later, truck was still there and I had came back on time, there was someone else interested in as well. I had gave Charles a call ahead of time and let him know I was stopping but to make the purchase. The manager was also super helpful during the process. I believe his name was Phillip. After buying the truck, the check engine light came on while driving it home. I ran my scanner and found the issue, contacted Charles about it and he spoke with his manager, they had me bring it in the next day and took care of it at no cost. I was afraid they would pull something on me but no issues no back and forth, they took care of me. It’s been a couple of months with having the truck now, no issues with the truck and no complaints.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Stewart Vasquez, it's experiences like yours that really keep us motivated!
Auto Giants Mitsubishi's: Jeremy made me feel very taken care of, he has exceptional customer service skills, and it was a pleasure working with him on buying my 2nd car ever! I feel so blessed to have run into such a genuine person, and if anyone is ever looking for someone to sell them a car in Manassas, VA? He's your guy.
Auto Giants Mitsubishi's: Jeremy made me feel very taken care of, he has exceptional customer service skills, and it was a pleasure working with him on buying my 2nd car ever! I feel so blessed to have run into such a genuine person, and if anyone is ever looking for someone to sell them a car in Manassas, VA? He's your guy.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your amazing review! We're thrilled to hear that Jeremy provided exceptional service and helped you find your 2nd car. We're lucky to have him on our team and we hope to see you again for any future car needs in Manassas, VA. Happy driving!
i was looking at this 2018 bmw 551 and decided to call autogiants. i spoke to charles harris and he wanted me to come but i live out of state. he was extremely informative. thanks for my new vehicle!!
i was looking at this 2018 bmw 551 and decided to call autogiants. i spoke to charles harris and he wanted me to come but i live out of state. he was extremely informative. thanks for my new vehicle!!
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Alfred Soberdash, thank you for your kind words and this wonderful review!
Jeremy was great to work with and the buying process was an overall great experience.
Jeremy was great to work with and the buying process was an overall great experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hunter, thank you for sharing your positive experience!
Jeremy walked us through every step with complete transparency and made the entire process a breeze! They were amazing to work with! Thank you guys!
Jeremy walked us through every step with complete transparency and made the entire process a breeze! They were amazing to work with! Thank you guys!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Madison, we are very happy we could provide you with a positive experience!
Had a really positive experience at Autogiants Mitsubishi. Jeremy Scott was fantastic to work with. He was attentive without being pushy and made sure all my questions were answered. The whole process felt straightforward and transparent, which I really appreciated. Jeremy made the experience easy and enjoyable—I’d definitely recommend him and the team at Autogiants to anyone in the market for a vehicle.
Had a really positive experience at Autogiants Mitsubishi. Jeremy Scott was fantastic to work with. He was attentive without being pushy and made sure all my questions were answered. The whole process felt straightforward and transparent, which I really appreciated. Jeremy made the experience easy and enjoyable—I’d definitely recommend him and the team at Autogiants to anyone in the market for a vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Emily, we are very happy to have provided you with such a positive experience!