Reviews
Everything went smooth and easy.
Everything went smooth and easy. The Sales Manager, Salesman, and Finance team was nothing short of fantastic. Third vehicle I bought from this dealership. If ever I have the need for another vehicle, I would check here for sure.
Everything went smooth and easy.
Everything went smooth and easy. The Sales Manager, Salesman, and Finance team was nothing short of fantastic. Third vehicle I bought from this dealership. If ever I have the need for another vehicle, I would check here for sure.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ronald Bennett, thanks so much for rating us so high! Be safe on the road!
Everything went smooth and easy.
Everything went smooth and easy. The Sales Manager, Salesman, and Finance team was nothing short of fantastic. Third vehicle I bought from this dealership.
Everything went smooth and easy.
Everything went smooth and easy. The Sales Manager, Salesman, and Finance team was nothing short of fantastic. Third vehicle I bought from this dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I purchased my brand-new car in December of 2019.
I purchased my brand-new car in December of 2019. I also financed a service contract. Since then, my car has continued to run excellently. I'm prompted for regularly scheduled services (approx. every 5,000 miles). After scheduling my appointment and arriving on time, I was immediately checked in. I choose to wait for the service. While waiting, I am provided with a text number where I can check on the status. The work is regularly completed within an hour and a half. All of the costs have been covered by my contract. All the personnel from the check-in until the delivery after service are very knowledgeable, helpful, and friendly. There are service locations closer to me, but I greatly appreciate the service that I get at Koons Chevrolet GMC Clarksville.
I purchased my brand-new car in December of 2019.
I purchased my brand-new car in December of 2019. I also financed a service contract. Since then, my car has continued to run excellently. I'm prompted for regularly scheduled services (approx. every 5,000 miles). After scheduling my appointment and arriving on time, I was immediately checked in. I choose to wait for the service. While waiting, I am provided with a text number where I can check on the status. The work is regularly completed within an hour and a half. All of the costs have been covered by my contract. All the personnel from the check-in until the delivery after service are very knowledgeable, helpful, and friendly. There are service locations closer to me, but I greatly appreciate the service that I get at Koons Chevrolet GMC Clarksville.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!
I purchased my brand-new car in December of 2019.
I purchased my brand-new car in December of 2019. I also financed a service contract. Since then, my car has continued to run excellently. I'm prompted for regularly scheduled services (approx. every 5,000 miles). After scheduling my appointment and arriving on time, I was immediately checked in. I choose to wait for the service. While waiting, I am provided with a text number where I can check on the status. The work is regularly completed within an hour and a half. All of the costs have been covered by my contract. All the personnel from the check-in until the delivery after service are very knowledgeable, helpful, and friendly. There are service locations closer to me, but I greatly appreciate the service that I get at Koons Chevrolet GMC Clarksville.
I purchased my brand-new car in December of 2019.
I purchased my brand-new car in December of 2019. I also financed a service contract. Since then, my car has continued to run excellently. I'm prompted for regularly scheduled services (approx. every 5,000 miles). After scheduling my appointment and arriving on time, I was immediately checked in. I choose to wait for the service. While waiting, I am provided with a text number where I can check on the status. The work is regularly completed within an hour and a half. All of the costs have been covered by my contract. All the personnel from the check-in until the delivery after service are very knowledgeable, helpful, and friendly. There are service locations closer to me, but I greatly appreciate the service that I get at Koons Chevrolet GMC Clarksville.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the great rating! We are always happy to help!
Thank you to Hamza in finance and Dave in service.
Thank you to Hamza in finance and Dave in service. Both were very knowledgeable and helpful and we were able to get what we needed done in a timely manner.
Thank you to Hamza in finance and Dave in service.
Thank you to Hamza in finance and Dave in service. Both were very knowledgeable and helpful and we were able to get what we needed done in a timely manner.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
JoAnn Shifflett, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
The service is great and Kacey is always polite and
The service is great and Kacey is always polite and welcoming. I usually wait for my car and I am kept informed of the wait time.
The service is great and Kacey is always polite and
The service is great and Kacey is always polite and welcoming. I usually wait for my car and I am kept informed of the wait time.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!
Javon, was excellent, he listened to everything that I
Javon, was excellent, he listened to everything that I wanted and was able to identify what was important to me and was able place me in a vehicle that met all my needs.
Javon, was excellent, he listened to everything that I
Javon, was excellent, he listened to everything that I wanted and was able to identify what was important to me and was able place me in a vehicle that met all my needs.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to leave us this positive review! Have a wonderful day!
Communication and service was excellent Kacey the service
Communication and service was excellent Kacey the service technician was very easy to deal with definitely recommend
Communication and service was excellent Kacey the service
Communication and service was excellent Kacey the service technician was very easy to deal with definitely recommend
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We always appreciate positive reviews! Thank you, and happy motoring!
Service was quick, accurate and honest.
Service was quick, accurate and honest. I'd recommend them to a friend or anyone looking for a place to purchase and service their vehicle.
Service was quick, accurate and honest.
Service was quick, accurate and honest. I'd recommend them to a friend or anyone looking for a place to purchase and service their vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are delighted to see this rating! Have a great day!
Service Advisor Dave Hammond was great to work with.
Service Advisor Dave Hammond was great to work with. He answered my questions, and double checked for warranty coverage and any available discounts. Dropped the vehicle off at 8am for a throttle body replacement, and it was done by early afternoon. I was contacted by both phone and text when service was completed.
Service Advisor Dave Hammond was great to work with.
Service Advisor Dave Hammond was great to work with. He answered my questions, and double checked for warranty coverage and any available discounts. Dropped the vehicle off at 8am for a throttle body replacement, and it was done by early afternoon. I was contacted by both phone and text when service was completed.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are delighted to see this rating! Have a great day!