Reviews
I had such a great experience at Nissan of Bayshore and truly appreciated how friendly and professional everyone was throughout the entire process. Henry, the car salesman was incredibly patient and helpful. He took the time to go through all of the numbers with me and made sure I clearly understood everything before moving forward. I never felt any pressure at all, (which made the whole experience that much better). Matt the product specialist was fantastic. He took his time walking me through the car and explaining all of the features so I was confident with everything before leaving. They both made sure all of my questions were answered and didn’t rush through anything. At the end of my visit, the boss Simon stopped in to personally make sure everything about my experience was going well and that I was happy with everything. Overall I am very grateful for their help and would confidently recommend them to anyone looking to purchase a car 10/10 ⭐️ will definitely be returning when my daughter is ready to drive!
I had such a great experience at Nissan of Bayshore and truly appreciated how friendly and professional everyone was throughout the entire process. Henry, the car salesman was incredibly patient and helpful. He took the time to go through all of the numbers with me and made sure I clearly understood everything before moving forward. I never felt any pressure at all, (which made the whole experience that much better). Matt the product specialist was fantastic. He took his time walking me through the car and explaining all of the features so I was confident with everything before leaving. They both made sure all of my questions were answered and didn’t rush through anything. At the end of my visit, the boss Simon stopped in to personally make sure everything about my experience was going well and that I was happy with everything. Overall I am very grateful for their help and would confidently recommend them to anyone looking to purchase a car 10/10 ⭐️ will definitely be returning when my daughter is ready to drive!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your feedback with us, Christina! We are so happy to hear you had a great experience with the team at Nissan of Bay Shore. We will be sure to pass along your kind words to Henry, Matt, and Simon. We look forward to seeing you again in the future! Enjoy your new ride!
I had such a great experience at Nissan of Bayshore and truly appreciated how friendly and professional everyone was throughout the entire process. Henry, the car salesman was incredibly patient and helpful. He took the time to go through all of the numbers with me and made sure I clearly understood everything before moving forward. I never felt any pressure at all, (which made the whole experience that much better). Matt the product specialist was fantastic. He took his time walking me through the car and explaining all of the features so I was confident with everything before leaving. They both made sure all of my questions were answered and didn’t rush through anything. At the end of my visit, the boss Simon stopped in to personally make sure everything about my experience was going well and that I was happy with everything. Overall I am very grateful for their help and would confidently recommend them to anyone looking to purchase a car 10/10 ⭐️ will definitely be returning when my daughter is ready to drive!
I had such a great experience at Nissan of Bayshore and truly appreciated how friendly and professional everyone was throughout the entire process. Henry, the car salesman was incredibly patient and helpful. He took the time to go through all of the numbers with me and made sure I clearly understood everything before moving forward. I never felt any pressure at all, (which made the whole experience that much better). Matt the product specialist was fantastic. He took his time walking me through the car and explaining all of the features so I was confident with everything before leaving. They both made sure all of my questions were answered and didn’t rush through anything. At the end of my visit, the boss Simon stopped in to personally make sure everything about my experience was going well and that I was happy with everything. Overall I am very grateful for their help and would confidently recommend them to anyone looking to purchase a car 10/10 ⭐️ will definitely be returning when my daughter is ready to drive!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Christina, we’re thrilled to hear about your wonderful experience with our team. Thank you for choosing Nissan of Bay Shore, and we look forward to helping you again when your daughter is ready to drive!
Beware of of bait switch tactics . They not honest and sleazy to say the least . Been leasing and buying cars from Nissan for years.They said they would absorb overage on lease car if I leased another car witch is normally what they do , then sent me a bill for over 6,300 hundred dollars . No help from salesman David lopes ,manager Raul melindes or head quarters . Never again
Beware of of bait switch tactics . They not honest and sleazy to say the least . Been leasing and buying cars from Nissan for years.They said they would absorb overage on lease car if I leased another car witch is normally what they do , then sent me a bill for over 6,300 hundred dollars . No help from salesman David lopes ,manager Raul melindes or head quarters . Never again
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
We apologize for any confusion or inconvenience you experienced with your lease. Customer satisfaction is our top priority and we will work to address this issue. Please contact us directly to discuss further. Thank you for your feedback.
To shout out to Nick from Parts Dept he provided me excellent customer service and went above and beyond to make sure the transmission for my nissan sentra 2105 was delivered to the auto and shop and even picked up the core . Did a fantastic job . Thank you Nick VERY MUCH APPRECIATED . God bless you
To shout out to Nick from Parts Dept he provided me excellent customer service and went above and beyond to make sure the transmission for my nissan sentra 2105 was delivered to the auto and shop and even picked up the core . Did a fantastic job . Thank you Nick VERY MUCH APPRECIATED . God bless you
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mohamed, your feedback made our day! We're so glad Nick could assist with your needs at Nissan of Bay Shore. Safe travels!
We traded in our car and leased a Nissan Rogue in May. Our salesman was Henry Gerdik. He was wonderful! Last week I had a problem with the DMV and I called Henry to see if he could help, he dropped everything and helped us. He is definitely an asset to your business!
We traded in our car and leased a Nissan Rogue in May. Our salesman was Henry Gerdik. He was wonderful! Last week I had a problem with the DMV and I called Henry to see if he could help, he dropped everything and helped us. He is definitely an asset to your business!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Joni, we're glad Henry was such a help at every turn! It's fantastic that he went the extra mile for you. Thank you for choosing Nissan of Bay Shore and for sharing your experience here!
If I could give zero stars I would. This dealership completely wasted my time and was dishonest about running my credit. Salesman Henry told me he needed to run a credit check to provide a lease quote. I asked him multiple times if it was a hard or soft inquiry and he repeatedly told me it was soft. He made me believe it was a soft inquiry and that it would not affect my credit. Once I left I was notified that it was actually a hard inquiry. I emailed Henry that same day to address it but he never responded. A few days later my wife called the dealership demanding they contact the credit bureaus to remove the inquiry. The manager J said they would try but refused to put anything in writing. This place is unprofessional, misleading, and lacks accountability. They are not BBB accredited and currently have 19 complaints filed with the Better Business Bureau. I wish I had seen that before visiting. Do yourself a favor and avoid Nissan of Bay Shore entirely.
If I could give zero stars I would. This dealership completely wasted my time and was dishonest about running my credit. Salesman Henry told me he needed to run a credit check to provide a lease quote. I asked him multiple times if it was a hard or soft inquiry and he repeatedly told me it was soft. He made me believe it was a soft inquiry and that it would not affect my credit. Once I left I was notified that it was actually a hard inquiry. I emailed Henry that same day to address it but he never responded. A few days later my wife called the dealership demanding they contact the credit bureaus to remove the inquiry. The manager J said they would try but refused to put anything in writing. This place is unprofessional, misleading, and lacks accountability. They are not BBB accredited and currently have 19 complaints filed with the Better Business Bureau. I wish I had seen that before visiting. Do yourself a favor and avoid Nissan of Bay Shore entirely.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
Cgambler2021, we're disappointed to hear of the negative experience you had at our location. Please reach out to us at (631) 230-5860 when you can so we can address this situation directly. Thank you and have a great day.
I rarely leave reviews, but my experience here was unacceptable. The individual who introduced himself as Simon (claiming to be the "Owner and GM") was extremely unprofessional — combative, threatening, and openly disrespectful in the showroom. When I tried to voice a concern, I was told he was the only person I could speak with, which left no path for a fair resolution. I had every intention of purchasing here, but his hostile and condescending behavior made it impossible. Buyers, be cautious when dealing with him.
I rarely leave reviews, but my experience here was unacceptable. The individual who introduced himself as Simon (claiming to be the "Owner and GM") was extremely unprofessional — combative, threatening, and openly disrespectful in the showroom. When I tried to voice a concern, I was told he was the only person I could speak with, which left no path for a fair resolution. I had every intention of purchasing here, but his hostile and condescending behavior made it impossible. Buyers, be cautious when dealing with him.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
Hi Nissang2015, we regret to hear that you are displeased with your recent experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (631) 230-5860. We look forward to hearing from you.
Henry did a great job. On my deal good job please omit my bad review I left. Please omit bad review thankyou dint know too take it off thankyou. Henry did a great job job
Henry did a great job. On my deal good job please omit my bad review I left. Please omit bad review thankyou dint know too take it off thankyou. Henry did a great job job
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Zeke, we’re glad Henry provided a great experience. Thank you for choosing Nissan of Bay Shore!
Very good experience explaining everything good job by the sales person good salesman and service department good too
Very good experience explaining everything good job by the sales person good salesman and service department good too
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
John, it's great to know you felt well taken care of from the sales team to the service department. Thank you for choosing Nissan of Bay Shore!
Horrible experience. After they sell you the car they just don't care anymore . BE AWARE They increase the price from what they and you agreed on when you are unaware/ waiting for hours and rush you to sign papers, so you woul not notice the price increase. I do not recommend this dealership at all.
Horrible experience. After they sell you the car they just don't care anymore . BE AWARE They increase the price from what they and you agreed on when you are unaware/ waiting for hours and rush you to sign papers, so you woul not notice the price increase. I do not recommend this dealership at all.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
Hi Dmo, we regret to hear that you are displeased with your recent experience with us. We would like to have a better understanding about your experience. Please reach out to us at (631) 230-5860 at your earliest convenience and we will do our best to resolve this with you.