Reviews
He tenido no tan buena atención de dos empleados del dealer. Creo les falta comunicación entre ellos y comunicación al cliente.
He tenido no tan buena atención de dos empleados del dealer. Creo les falta comunicación entre ellos y comunicación al cliente.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for bringing this to our attention. We apologize for any miscommunication and will work to improve our team's communication and customer service. Your experience is important to us.
Easy online to schedule a service appointment and nice and courteous service employees with knowledge about the services it offers!
Easy online to schedule a service appointment and nice and courteous service employees with knowledge about the services it offers!
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Alexa Amavizca made our car-buying experience smooth and stress-free from start to finish. She was professional, informative, and very attentive, with great communication throughout the entire process. We were in and out quickly, which was a refreshing change from other dealerships where you feel stuck for hours. The finance process was just as seamless and well-organized. One of the best dealership experiences we’ve had. We’ll absolutely recommend Alexa and this dealership to friends and family!
Alexa Amavizca made our car-buying experience smooth and stress-free from start to finish. She was professional, informative, and very attentive, with great communication throughout the entire process. We were in and out quickly, which was a refreshing change from other dealerships where you feel stuck for hours. The finance process was just as seamless and well-organized. One of the best dealership experiences we’ve had. We’ll absolutely recommend Alexa and this dealership to friends and family!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Wow, thank you so much for the glowing review! We're thrilled to hear that Alexa provided you with a smooth and stress-free car-buying experience. We strive to make our customers' journeys as seamless as possible and are happy to have met your expectations. Thank you for choosing our dealership - we truly appreciate your recommendation to others. Happy driving!
They are great and faster like no body in the orange so am happy now
They are great and faster like no body in the orange so am happy now
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We are thrilled to hear that you had a positive experience with our services! It is our goal to provide fast and efficient service to all our customers. Thank you for choosing us, and we look forward to working with you again in the future.
Great service and speedy. Did not wait to long. Thank you for the great service
Great service and speedy. Did not wait to long. Thank you for the great service
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for your review! We are thrilled to hear that you had a great experience with our service and that we were able to provide a quick and efficient experience for you. Your satisfaction is our top priority and we appreciate your business. Thank you for choosing us!
Muchas Gracias Exelente Servicio Muy Profecionales Great Team Proud to Work For Very Satisfied Customers
Muchas Gracias Exelente Servicio Muy Profecionales Great Team Proud to Work For Very Satisfied Customers
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the amazing review! Our team takes pride in providing professional and excellent service to our customers. We are proud to have your satisfaction and be a part of your business! #proudteam #customersatisfaction #professionalism
I drove nearly 50 miles to Garden Grove Nissan after confirming an appointment for a car listed at $8,999. Before going, I even called the dealer and asked about the out-the-door price. The salesperson refused to give an exact number but said it’s “usually 10% more than the listed price.” Based on that, I expected something around $9,800–$10,000, which was within my budget. After wasting hours driving there and bringing my friends (who even took half-day leave to help me), we test-drove the car — everything seemed fine until we saw the bill. The “final” out-the-door price was $13,700. That’s over 51% higher than the advertised price. They piled on fake, mandatory “packages” like paint protection, interior insurance, and other nonsense, and claimed that’s just “how it is.” When we questioned them, they said we cannot take the car without those packages. Totally unprofessional, unethical, and deceptive. I’ve never experienced a more fraudulent dealership in my life. Absolute scam!
I drove nearly 50 miles to Garden Grove Nissan after confirming an appointment for a car listed at $8,999. Before going, I even called the dealer and asked about the out-the-door price. The salesperson refused to give an exact number but said it’s “usually 10% more than the listed price.” Based on that, I expected something around $9,800–$10,000, which was within my budget. After wasting hours driving there and bringing my friends (who even took half-day leave to help me), we test-drove the car — everything seemed fine until we saw the bill. The “final” out-the-door price was $13,700. That’s over 51% higher than the advertised price. They piled on fake, mandatory “packages” like paint protection, interior insurance, and other nonsense, and claimed that’s just “how it is.” When we questioned them, they said we cannot take the car without those packages. Totally unprofessional, unethical, and deceptive. I’ve never experienced a more fraudulent dealership in my life. Absolute scam!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Duplicate review our General Manager has reached out to discuss
I recently had my nissan rogue serviced to my complete satisfaction. My service advisor Abraham explained to me in clear terms that I could understand. Thank you so much.
I recently had my nissan rogue serviced to my complete satisfaction. My service advisor Abraham explained to me in clear terms that I could understand. Thank you so much.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Nevcat, we are so pleased you enjoyed your visit to Garden Grove Nissan! We do hope we can be of assistance in the future. Take care!
Tammy in Garden Grove Nissan was very helpful. I appreciate your services. Thank you Nissan
Tammy in Garden Grove Nissan was very helpful. I appreciate your services. Thank you Nissan
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Khalil, we are so pleased you enjoyed your visit to Garden Grove Nissan! We hope to be of service to you again in the future. Best wishes, Garden Grove Nissan
The cookies are good they give you waters and popcorn and coffee coffee isn’t all that great though
The cookies are good they give you waters and popcorn and coffee coffee isn’t all that great though
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Quisharigreen24, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!