.webp)
Reviews
• Hessert Chevrolet Certified Service & Tir... Let me say I'm so disappointed with Hessert Chevy on the boulevard I'm sitting hear still My appt was at 8:30am for an oil change only I was made aware by Paul multiple other issues my car needed I declined them all paid for the oil change I was told my car will be up in two minutes that was at 11:30 am I made them aware I need to get to work four different cars were brought up none of them was mine I went outside maybe it was already out there I was asked to come back in Paul then says my car needed an oil plug all the oil leaked out of my car and he did not have a new plug for my car here it's now past 12:30 I needed to call off from work because I need to wait on them to find a new oil plug for my car very unsatisfied customer overpriced due to loss of a day of pay Post
• Hessert Chevrolet Certified Service & Tir... Let me say I'm so disappointed with Hessert Chevy on the boulevard I'm sitting hear still My appt was at 8:30am for an oil change only I was made aware by Paul multiple other issues my car needed I declined them all paid for the oil change I was told my car will be up in two minutes that was at 11:30 am I made them aware I need to get to work four different cars were brought up none of them was mine I went outside maybe it was already out there I was asked to come back in Paul then says my car needed an oil plug all the oil leaked out of my car and he did not have a new plug for my car here it's now past 12:30 I needed to call off from work because I need to wait on them to find a new oil plug for my car very unsatisfied customer overpriced due to loss of a day of pay Post
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Marta, we're sincerely sorry to hear about your frustrating experience and the inconvenience it caused. We understand your time is valuable, and it's never our intention to hold up anyone's day or work commitments. If there's anything we can do to make this up to you, please don't hesitate to reach out. Best, Hessert Chevrolet (Philadelphia) – Customer Care Team – 215-537-2377
The dealer was very knowledgeable and helpful. I would say he went beyond his duty to get me the best deal and helped me lower my car insurance
The dealer was very knowledgeable and helpful. I would say he went beyond his duty to get me the best deal and helped me lower my car insurance
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with our team! We appreciate your business and hope to see you again at Hessert Chevrolet.
The representative that took care my car and wrote the report to fix the problem was excellent.
The representative that took care my car and wrote the report to fix the problem was excellent.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re thrilled our representative delivered excellent service and a clear repair plan for your Chevrolet Equinox. Thank you for trusting us with your vehicle, and we look forward to assisting you again.
Great Service, communication, and price. Very knowledgeable and commendable to the services and questions I needed answered.
Great Service, communication, and price. Very knowledgeable and commendable to the services and questions I needed answered.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great to know our clear communication, competitive pricing, and knowledgeable service benefited your Chevrolet Traverse. We’re glad all your questions were answered thoroughly. Thank you for sharing your feedback.
Service Center was a great experience. Great price, communication, and knowledgeable to what I needed done.
Service Center was a great experience. Great price, communication, and knowledgeable to what I needed done.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for choosing us to service your Chevrolet Traverse. Robert and our team are glad that our affordable pricing, clear communication and expertise met your needs. We look forward to the opportunity to assist you again.
The service for my truck was quick & excellent customer service. Jomar was very professional at his job
The service for my truck was quick & excellent customer service. Jomar was very professional at his job
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for bringing your Chevrolet Traverse in for service. We’re glad the work was prompt and our team provided professional support throughout your visit. We look forward to assisting with your maintenance needs again.
The service was excellent, and they were punctual. I was very satisfied with their services. I also appreciate being served in my own language.
The service was excellent, and they were punctual. I was very satisfied with their services. I also appreciate being served in my own language.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with us, Graciela! We're pleased to know you felt comfortable with our bilingual team. We truly appreciate your business and hope to work with you in the future! - The Hessert Chevrolet Team
Ron J Santiago was very polite and professional. I will be back to get his recommended service.
Ron J Santiago was very polite and professional. I will be back to get his recommended service.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for leaving Hessert Chevrolet your positive feedback! We'll make sure your kudos reach Ron.
They were very friendly. May have been There a little to long. Could use another tv.
They were very friendly. May have been There a little to long. Could use another tv.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for highlighting how friendly our team was during your Chevrolet service. We’re sorry if the wait felt longer than expected and will look for ways to speed things up. Your suggestion to add another TV in the lounge is noted and will be shared with our management.
Love them .. they let you know everything that going on with your vehicle … and everyone that works there is so professional and pleasant
Love them .. they let you know everything that going on with your vehicle … and everyone that works there is so professional and pleasant
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Shun, we love to hear such great feedback at Hessert Chevrolet! It means a lot to us that our team was communicative, professional, and pleasant. Thanks for sharing!