Sawyer Lyons Buick GMC of Randolph

Went here for a warranty turbo service. Asked two questions about the service, 1. Would it be a 1 for 1 swap or an improved version of the known defective turbo. 2 would I get a courtesy vehicle since my car would be in for 3 days. The service manager had a bad attitude and told me “you’re lucky we’re giving you a turbo”. I tried to speak with his boss and got transferred back to him not once, but twice. Then after making a complaint I was told my car would be done in two hours, originally I was told it wouldn’t be done for 3 days. I told them I was arranging a tow to another Buick don’t touch my car and then it became “there’s nothing I can do your car is done”. Stay FAR away from here for service. Wouldn’t expect sales to be any better to be honest as no one reached out to me after the fact.

George Gregory at Sawyer Lyons in Randolph was amazing and so patient to work with! I couldn’t be more happy with how well we were treated! I highly recommend going straight to George when you choose GMC Sawyer Lyons!

I love my new to me truck!!!! I just purchased a new to me 2020 GMC 1500 SLT. I worked with Megan in sales. She was exceptional. She listened to my must haves, worked with my budget and communicated extremely well through the proccess. I will contact Megan when I am ready for my next vehicle.

service department excellent. Keeps you informed and was right on spot with the time.that it would be completed

Family friendly, would recommend, did not feel pressure at any time. Located in. Randolph. Would recommend

I just purchased a GMC Canyon and from the time I walked in the door till I drove the truck home that same day my wife and I had a great experience . Joe (Greenberg) listened to my wants and needs and we looked at the truck and the price was right. He was very knowledgeable and professional . We came back in the afternoon and Joe had all the paperwork and a nice shinny truck ready to go. (Great detail job by the workers) Today I picked up the plates and registration and again Joe was most helpful. So far I will gladly recommend Sawyer Lyons to anyone looking for a car or truck. Thank you David Curnow

These xxxxxxxx slap lipstick on a pig then ask top dollar. When things inevitably go south, they absolve themselves of any knowledge of preexisting issues and refuse to work with the customer…Example, bought a 30k Porsche with undisclosed issues which added 10k to the bill within the first month. Their response…oh well, not our problem. Avoid these pieces of xxxxxxxxx like the plague!

Honest and professional easy to deal with. Patricia my sales woman was smart and listens to customers and a pleasure to deal with

The only think that I have say is service the last time I was there was terrible because had a oil change appointment at 10 only got out 2 and half hours later and was because I complain and they did a half fast job. Ask to check my brake sensor they did not do that.

Best service experience I've had. Never go anywhere else. Highly recommended. Great coffee too