Reviews
Knowledgeable, fair and efficient My experience was positive. The folks at the dealership were knowledgeable, helpful, fair and efficient
Knowledgeable, fair and efficient My experience was positive. The folks at the dealership were knowledgeable, helpful, fair and efficient
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
My vehicle sat at the dealership 'waiting for parts' for a week. I was told the parts would be in writhing 3-4 days. I was then told that it would be another 5 days to receive parts. After two weeks no service was rendered and I took my vehicle back until parts were actually received. It then sat for another 3 days because 'not all needed parts were ordered'. I will never return to this dealership for service. This service location is both dishonest and unprofessional. I will no longer be taking this vehicle to ford dealerships for service.
My vehicle sat at the dealership 'waiting for parts' for a week. I was told the parts would be in writhing 3-4 days. I was then told that it would be another 5 days to receive parts. After two weeks no service was rendered and I took my vehicle back until parts were actually received. It then sat for another 3 days because 'not all needed parts were ordered'. I will never return to this dealership for service. This service location is both dishonest and unprofessional. I will no longer be taking this vehicle to ford dealerships for service.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
They treat the client with respect, kindness and empathy. They accompany to select the vehicle according to the customer's needs
They treat the client with respect, kindness and empathy. They accompany to select the vehicle according to the customer's needs
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
They were both very knowledgeable and helpful They both were knowledgeable, helpful and kept in touch with us the entire time
They were both very knowledgeable and helpful They both were knowledgeable, helpful and kept in touch with us the entire time
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
They picked up my car and brought it back after the work was done, which I greatly appreciated.
They picked up my car and brought it back after the work was done, which I greatly appreciated.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent, prompt and informative.. Service was great, and the turnaround time is always exceptional and the mobile service is definitely a added addition.
Excellent, prompt and informative.. Service was great, and the turnaround time is always exceptional and the mobile service is definitely a added addition.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
My car was brought in right away. Was happy with the work that was done.
My car was brought in right away. Was happy with the work that was done.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Jorge got me approved over the phone for the Jeep Compass. There was a rattle in the front so I had to bring it back a couple days later. They kept it for a few days and when I picked it up the rattle was gone and it's perfect. I wanted a 600 today car payment and he got me a payment for 580. Everything was great. And I am very happy with my purchase.
Jorge got me approved over the phone for the Jeep Compass. There was a rattle in the front so I had to bring it back a couple days later. They kept it for a few days and when I picked it up the rattle was gone and it's perfect. I wanted a 600 today car payment and he got me a payment for 580. Everything was great. And I am very happy with my purchase.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The customer service was great. Lou was very helpful and courteous when it came to getting me the right car
The customer service was great. Lou was very helpful and courteous when it came to getting me the right car
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Our team appreciates your feedback on the customer service at Zeigler Ford of North Riverside. Thank you for choosing us for your car purchase.
Professional service! Timely! Responsive! This is my first car and Ford’s customer service was outstanding. Love the pick up and drop off service!
Professional service! Timely! Responsive! This is my first car and Ford’s customer service was outstanding. Love the pick up and drop off service!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Zeigler Ford of North Riverside for your first car. We appreciate your kind words about our team and services. Glad you liked the pick up and drop off option.