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Mercedes-Benz of Flemington

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (28 reviews)
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 4:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–7:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2021 consumer dealer award
View 3 awards
2021 consumer dealer award 2020 consumer dealer award 2015 consumer dealer award

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See all 13 vehicles from this dealership.

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (28 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Flemington from DealerRater.

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The worst service ever. After you drop the vehicle, the service desk never picks-up your phone. Even when they pickup, they will give evasive answers even for a simple question 'Is my car ready?'. Uses extreme pressure to upsell unwanted services.

The worst service ever. After you drop the vehicle, the service desk never picks-up your phone. Even when they pickup, they will give evasive answers even for a simple question 'Is my car ready?'. Uses extreme pressure to upsell unwanted services.

Rating breakdown (out of 5):
Customer service
1.0
Buying process
Quality of repair
3.0
Overall facilities
3.0
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are so sorry that you're disappointed with the service you received, Dr. Palin! We'll address these concerns with our team and work to prevent dissatisfaction like this in the future. We value your feedback and hope you'll consider doing business with us again!

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Professional, courteous, kind, helpful and respectful staff!!!! Guido made the experience so effortless for me and went out of his way to accommodate my needs!!! Ty again

Professional, courteous, kind, helpful and respectful staff!!!! Guido made the experience so effortless for me and went out of his way to accommodate my needs!!! Ty again

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for the great review, Vicki! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

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We purchased 450GLS yesterday from the dealership. Our sales person Anthony Izzo, could not have been friendlier and was very knowledgeable and helpful. Overall very happy with their low pressure and goal to please the customer. Great buying experience!

We purchased 450GLS yesterday from the dealership. Our sales person Anthony Izzo, could not have been friendlier and was very knowledgeable and helpful. Overall very happy with their low pressure and goal to please the customer. Great buying experience!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for the great review, Ripzonedan! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

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Dealership has been very positive and attentive. Even when I had a situation with one of my vehicles, they promptly fixed it and were very professional.

Dealership has been very positive and attentive. Even when I had a situation with one of my vehicles, they promptly fixed it and were very professional.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for the great review, Jackie! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

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Geoffrey from Mercedes-Benz of Flemington is a great and knowledgeable salesman . It was a pleasure to work with him and he made the process seamless. It was an exceptional experience and I look forward to working with him again.

Geoffrey from Mercedes-Benz of Flemington is a great and knowledgeable salesman . It was a pleasure to work with him and he made the process seamless. It was an exceptional experience and I look forward to working with him again.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate you taking the time to write us a review, Donna! Please let us know if we can do anything else to help!

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Great Experience shopping at Mercedes of Flemington! The staff were of great help and very professional, doing business with them was very easy. I would definitely recommend anyone to shop with them!

Great Experience shopping at Mercedes of Flemington! The staff were of great help and very professional, doing business with them was very easy. I would definitely recommend anyone to shop with them!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're so glad to hear it! Thank you for the great review, Allison! We're always here to help if anything else comes up!

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By far the experience with a dealer we've ever had. Shopping for a new Mercedes and getting rid of our old suv, their customer service was excellent, Vinny helped us right in the door through the whole process. Also one of the quickest in and out times with no issues, didn't have to waste an entire day sitting around. If you're looking for a car, highly recommend trying this dealer.

By far the experience with a dealer we've ever had. Shopping for a new Mercedes and getting rid of our old suv, their customer service was excellent, Vinny helped us right in the door through the whole process. Also one of the quickest in and out times with no issues, didn't have to waste an entire day sitting around. If you're looking for a car, highly recommend trying this dealer.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I went to purchase a 2014 ram that was advertised online for 22,990. Upon arrival I was informed the price is now 24,999 meanwhile its on another dealer site for 23,999. When questioned about the price differences I was told it went up and they wouldn't bonner the online price and that an employee is buying it. Over a week later the ram is still on the site at 24,999. Bad way to do business, I had link and screen shots and the sales manager did nothing.

I went to purchase a 2014 ram that was advertised online for 22,990. Upon arrival I was informed the price is now 24,999 meanwhile its on another dealer site for 23,999. When questioned about the price differences I was told it went up and they wouldn't bonner the online price and that an employee is buying it. Over a week later the ram is still on the site at 24,999. Bad way to do business, I had link and screen shots and the sales manager did nothing.

Rating breakdown (out of 5):
Customer service
1.0
Buying process
1.0
Quality of repair
1.0
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

I'm sorry that your experience with us wasn't satisfactory. We'd like to see if there's anything we can do to correct your situation. If it's convenient, please call general manager Gregg Ciocca at 908-788-0003 to see how he can help. Thank you for your feedback.

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We were looking for a new GLS 580 and it was so difficult to find during this pandemic.After a bad experience with sales person at Ray Catena Edison,we went to MB of Flemington.So glad we did,Our sales person Guido was very professional and friendly .He was very patient and answered all my questions whenever I called him.He helped us build a new GLS.Guido and manager Evan kept me informed of every update about the build.Everyone at the dealership are excellent and friendly.We are so happy with our experience and highly highly recommend them.Thank you Guido and team,You guys are the best !

We were looking for a new GLS 580 and it was so difficult to find during this pandemic.After a bad experience with sales person at Ray Catena Edison,we went to MB of Flemington.So glad we did,Our sales person Guido was very professional and friendly .He was very patient and answered all my questions whenever I called him.He helped us build a new GLS.Guido and manager Evan kept me informed of every update about the build.Everyone at the dealership are excellent and friendly.We are so happy with our experience and highly highly recommend them.Thank you Guido and team,You guys are the best !

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the great review, Lakshmi! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

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Absolutely loved the experience which is rare to say in a car dealership. We were able to get the exact car we needed and could not be happier. Vinny was amazing during the sales process and was patient and helpful.

Absolutely loved the experience which is rare to say in a car dealership. We were able to get the exact car we needed and could not be happier. Vinny was amazing during the sales process and was patient and helpful.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for the wonderful review, Steve! Our team really appreciate it! Let us know if we can help with anything else!

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See all 28 reviews