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Subaru of Utica

(1,254 reviews)
Visit Subaru of Utica
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2026 consumer dealer award
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2026 consumer dealer award 2025 consumer dealer award

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New (315) 971-3724 (315) 971-3724
Used (315) 971-3726 (315) 971-3726
Service (315) 795-4578 (315) 795-4578

Inventory

See all 293 vehicles from this dealership.

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About our dealership

This seller has been on Cars.com since October 2023.
At Subaru of Utica serving Utica, Herkimer, Rome and Whitesboro we don't just sell new Subaru models such as the Forester Outback Legacy Impreza and Crosstrek... We don't just offer a fantastic selection of used cars... And we certainly don't just offer high-caliber Subaru service. Rather at Carbone Subaru of Utica we take the time to get to know each and every driver we meet. It doesn't matter if you're from New Hartford Rome or Herkimer; we get to know your driving style needs desires and maintenance habits.
Lets Make the Deals!!

Service center

Phone number (315) 795-4578

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(1,254 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Subaru of Utica from DealerRater.

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Explained everything, great expertise got what I wanted. I would certainly recommend this dealership in looking for a Subaru.

Explained everything, great expertise got what I wanted. I would certainly recommend this dealership in looking for a Subaru.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Joy, thank you so much for recommending Subaru of Utica and sharing your feedback about our team! We hope to see you again down the road!

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Everyone is very friendly, the place is extremely clean and they keep you updated on what’s going on

Everyone is very friendly, the place is extremely clean and they keep you updated on what’s going on

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your five-star review! So glad you were happy with your service. Please reach out if you ever need anything going forward!

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Very pleasant associates, friendly and knowledgeable. Service was quite quick. The waiting room was very comfortable.

Very pleasant associates, friendly and knowledgeable. Service was quite quick. The waiting room was very comfortable.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Ludmilla, we are so grateful for your stellar review. Thank you for choosing Subaru of Utica and for sharing your experience with us. See you next time!

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Very attentive and friendly. Zach kept me up dated and answered all my questions about my car

Very attentive and friendly. Zach kept me up dated and answered all my questions about my car

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We'll be sure to let Zach know you appreciated his assistance! Thanks for stopping by Subaru of Utica for service.

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Expensive labor rates. Overpriced parts. Pleasant staff. Nice waiting area. Comprehensive check up of issues.

Expensive labor rates. Overpriced parts. Pleasant staff. Nice waiting area. Comprehensive check up of issues.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. It's nice to know that our team made you feel comfortable and welcome. We'll make sure to pass your kind words along to them! - Subaru of Utica

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I highly recommend Subaru of Utica. It was a great experience for us. Thank you for being so thorough the whole process.

I highly recommend Subaru of Utica. It was a great experience for us. Thank you for being so thorough the whole process.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Yvonne, we are so happy to hear you had a smooth, thorough experience. Thank you for recommending Subaru of Utica!

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100% Would recommend!! My Salesman listened and helped me find the new car that I wanted with the options I needed. I will be back.

100% Would recommend!! My Salesman listened and helped me find the new car that I wanted with the options I needed. I will be back.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your glowing review of Subaru of Utica! We're delighted your salesperson listened and helped you find your new car. We look forward to seeing you again! Safe travels ahead!

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It was a pleasure doing business with Subaru again, Brad G. Is great to work with and all the associates there are extremely friendly and helpful

It was a pleasure doing business with Subaru again, Brad G. Is great to work with and all the associates there are extremely friendly and helpful

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear you enjoyed working with Brad and the team. Thank you for choosing Subaru of Utica again, and we appreciate your kind words!

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Easy phone transaction. Friendly staff. Brad was a great salesman. Very happy with my purchase.

Easy phone transaction. Friendly staff. Brad was a great salesman. Very happy with my purchase.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's great to know you're happy with your car-buying experience with Brad! Thanks for shopping with us at Subaru of Utica!

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Salesperson (Stenio) was super helpful and responsive. I was leaning toward a Mazda, but went with the Subaru in large part because of him and the overall vibe at the dealership.

Salesperson (Stenio) was super helpful and responsive. I was leaning toward a Mazda, but went with the Subaru in large part because of him and the overall vibe at the dealership.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're lucky to have Stenio on our team. Thank you for choosing Subaru of Utica and sharing your support for him. Enjoy your new ride!

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