Mercedes-Benz of Orange County NY

Thank you for your kind words! We’re thrilled to hear that you were amazed by the service and the work we provided. Your appreciation means a lot to us, and we’re glad we could exceed your expectations. Warm regards, Michael Hill mhill@benzelbusch.com

Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations. Providing attentive and responsive service is important to us, and we regret that we fell short in your case. We take your comments seriously and will review them with our team to address the issues you’ve raised. Your feedback helps us improve, and we appreciate you bringing this to our attention. If you would like to discuss your experience further or if there’s anything we can do to resolve the situation, please contact us directly. Best regards, Michael Hill mhill@benzelbusch.com

Thank you for sharing your experience. We apologize for the inconvenience and frustration you faced with the handling of your car and the key situation. It’s disappointing to hear about the delays and the difficulties with locating the key. We will review this matter with our team to ensure better communication and service in the future. Thank you for your patience, and we appreciate your feedback as it helps us improve. If there’s anything else we can do for you, please let us know. Warm regards, Michael Hill mhill@benzelbusch.com

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with our knowledgeable professionals and that Victor made your purchase decision easy. Your high recommendation means a lot to us, and we’re glad Victor was able to assist you so effectively. If you or anyone you know is looking to purchase a Mercedes-Benz, we’ll be here to help. Thanks again for your support! Warm regards, Michael Hill mhill@benzelbusch.com

Thank you for your feedback! We’re glad to hear that Scott was considerate and accommodating, even with the traffic delay. It’s great to know that he was able to put you on the express service and get you out in a timely manner. We appreciate your kind words and look forward to serving you again in the future! Warm regards, Michael Hill mhill@benzelbusch.com

Thank you for your fantastic review! We’re thrilled to hear that Omar and our team provided you with such a professional and welcoming experience. It’s great to know that the cheerful and professional service you received made a positive impact. Warm regards, Michael Hill mhill@benzelbusch.com

Thank you for your kind review! We’re delighted to hear that you had a pleasant experience with everyone at the dealership, especially with Sam. It’s wonderful to know that his accommodating nature and attentive listening made a positive impact on your car-buying experience. Warm regards, Michael Hill mhill@benzelbusch.com

Thank you for your feedback! We’re pleased to hear that our communication was effective and that your vehicle was back on the road within days. We appreciate your positive comments and are glad we could get things resolved quickly for you. Warm regards, Michael Hill mhill@benzelbusch.com

Thank you for your wonderful review! We’re thrilled to hear that you had a fantastic experience with our customer service and that Victor’s knowledge made a positive impact. Your recommendation means a lot to us, and we’re glad to know you would suggest our dealership to others. Warm regards, Michael Hill mhill@benzelbusch.com

Thank you so much for your fantastic review! We’re delighted to hear that Victor provided you with one of the best car-buying experiences you’ve ever had. It’s wonderful to know that his patience, attentiveness, and genuine approach made the process smooth and enjoyable for you. We’re thrilled that you found the perfect car and appreciate your high recommendation. Warm regards, Michael Hill mhill@benzelbusch.com