Reviews
It was a pleasure doing business.
It was a pleasure doing business. There was no pressure, and also very knowledgeable about the pathfinder
It was a pleasure doing business.
It was a pleasure doing business. There was no pressure, and also very knowledgeable about the pathfinder
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
They sent a mailor for a $40 oil change, honored that
They sent a mailor for a $40 oil change, honored that price, and completed the job ahead of time.
They sent a mailor for a $40 oil change, honored that
They sent a mailor for a $40 oil change, honored that price, and completed the job ahead of time.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the 5-star review! I’m glad to hear we were able to honor the offer and get your oil change completed even ahead of schedule. Providing fair pricing and efficient service is always our goal. We appreciate you choosing Orr Nissan of Wichita and look forward to seeing you again! Sincerely, Brad Silsby General Manager Orr Nissan of Wichita 🚗
Zach in the service department is the best!
Zach in the service department is the best!! Always so knowledgeable and takes time to explain everything. Jeff Jennings….top notch. Couldn’t ask for a better guy to work with!
Zach in the service department is the best!
Zach in the service department is the best!! Always so knowledgeable and takes time to explain everything. Jeff Jennings….top notch. Couldn’t ask for a better guy to work with!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Amy, thank you for the amazing 5-star review! I’m glad to hear Zach continues to provide knowledgeable service and takes the time to explain everything clearly — that’s exactly what we strive for. And I couldn’t agree more about Jeff — he’s truly top notch. We appreciate your continued trust in our team and look forward to taking care of you again at Orr Nissan of Wichita! Sincerely, Brad Silsby General Manager Orr Nissan of Wichita 🚗
I got the oil change maintained package when I bought my
I got the oil change maintained package when I bought my car (Miquwl is a great sales guy)and they are always on time and do a job well. I lobe the video they send you to help see what they are doing while they have your vehicle. They squeezed me in for a tire fix and where super fast. Customer's service from The ladies at the desks are amazing as well, Jennifer is always ontop of things and help make things super smooth. Can only recommend
I got the oil change maintained package when I bought my
I got the oil change maintained package when I bought my car (Miquwl is a great sales guy)and they are always on time and do a job well. I lobe the video they send you to help see what they are doing while they have your vehicle. They squeezed me in for a tire fix and where super fast. Customer's service from The ladies at the desks are amazing as well, Jennifer is always ontop of things and help make things super smooth. Can only recommend
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for the fantastic 5-star review! I’m glad to hear Miguel took great care of you during your purchase and that our service team continues to deliver a consistent, on-time experience. It’s great that you’re enjoying the service videos as well — we believe transparency like that makes a big difference. I also appreciate you recognizing Jennifer and our front desk team. They work hard to keep everything running smoothly and take great care of our customers. Thank you again for your recommendation and continued trust in Orr Nissan of Wichita — we look forward to seeing you again! Sincerely, Brad Silsby General Manager Orr Nissan of Wichita 🚗
Our service representative was able to clearly explain
Our service representative was able to clearly explain the results of the diagnostic inspection. He let us know what absolutely had to be done and what we could safely delay. Car was completed on time.
Our service representative was able to clearly explain
Our service representative was able to clearly explain the results of the diagnostic inspection. He let us know what absolutely had to be done and what we could safely delay. Car was completed on time.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jennifer, thank you for the 5-star review! I’m glad to hear our team clearly explained the diagnostic results and helped prioritize what needed immediate attention versus what could wait. That kind of transparency is very important to us. It’s also great to know everything was completed on time — we always aim to respect your schedule. We truly appreciate you choosing Orr Nissan of Wichita and look forward to helping you again in the future! Sincerely, Brad Silsby General Manager Orr Nissan of Wichita 🚗
Martin, service advisor, returned calls quickly,
Martin, service advisor, returned calls quickly, consulted with tech people and informed me on issues raised, was curteious, professional and worked for a customer; in short, he husseled. Martin should be a model for others.
Martin, service advisor, returned calls quickly,
Martin, service advisor, returned calls quickly, consulted with tech people and informed me on issues raised, was curteious, professional and worked for a customer; in short, he husseled. Martin should be a model for others.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to share your experience! I’m glad to hear Martin provided prompt communication, kept you well informed, and worked hard on your behalf. That kind of professionalism and dedication is exactly what we expect from our team, and it’s great to see it recognized. We truly appreciate your business and look forward to continuing to provide you with great service at Orr Nissan of Wichita! Sincerely, Brad Silsby General Manager Orr Nissan of Wichita 🚗
The service was great.
The service was great. Everyone said hello, my favorite dealership. This is my second Nissan.
The service was great.
The service was great. Everyone said hello, my favorite dealership. This is my second Nissan.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Vicki, thank you so much for the 5-star review! It means a lot to us that you consider us your favorite dealership — and even more that you’re on your second Nissan with us! We’re glad to hear our team made you feel welcomed from the moment you arrived. We truly appreciate your continued trust and look forward to taking care of you for many more years to come! Sincerely, Brad Silsby General Manager Orr Nissan of Wichita 🚗
Car was delivered when promised.
Car was delivered when promised. Repairs and recommendations were explained in full. Service advisor was friendly.
Car was delivered when promised.
Car was delivered when promised. Repairs and recommendations were explained in full. Service advisor was friendly.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mark, thank you for taking the time to leave us a review! I’m glad to hear your vehicle was delivered as promised and that our team took the time to clearly explain the repairs and recommendations. Friendly, transparent service is what we aim for every visit. If there’s anything we can do to make your next experience a 5-star one, please don’t hesitate to let us know. We appreciate your business and look forward to serving you again! Sincerely, Brad Silsby General Manager Orr Nissan of Wichita 🚗
Good service, good communication, answered all questions,
Good service, good communication, answered all questions, and helped my daughter with a fair discount for transmission replacement. Thank you Zack.
Good service, good communication, answered all questions,
Good service, good communication, answered all questions, and helped my daughter with a fair discount for transmission replacement. Thank you Zack.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Freddy, thank you for the 5-star review! I’m glad to hear Zack provided great communication, answered all your questions, and was able to help your daughter with her transmission repair. Taking care of our customers and finding fair solutions is always our goal. We truly appreciate your trust in Orr Nissan of Wichita and look forward to helping you again in the future! Sincerely, Brad Silsby General Manager Orr Nissan of Wichita 🚗
I have had a not so good experience in the past.
I have had a not so good experience in the past. Although, it seems that the culture has changed for the better.
I have had a not so good experience in the past.
I have had a not so good experience in the past. Although, it seems that the culture has changed for the better.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Allen, thank you for giving us another opportunity and for sharing your feedback. I’m glad to hear your recent experience reflected a positive change — that’s something we’ve been very focused on. We know we’re only as good as our last interaction, and earning back trust is extremely important to us. If there’s ever anything we can do to make your next visit a full 5-star experience, please don’t hesitate to reach out. We truly appreciate your business and the chance to continue improving. Sincerely, Brad Silsby General Manager Orr Nissan of Wichita 🚗