Reviews
Bought a used suv here and 8 months later I’m still happy with the vehicle. Just wish I read the apr on my loan better. But hey they need to make money to stay in business. My experience was very professional and quick. I would buy here again if I need another vehicle. Went I thinking I had no chance at a vehicle purchase and my credit was better than I thought. I would definitely recommend to family and friends.
Bought a used suv here and 8 months later I’m still happy with the vehicle. Just wish I read the apr on my loan better. But hey they need to make money to stay in business. My experience was very professional and quick. I would buy here again if I need another vehicle. Went I thinking I had no chance at a vehicle purchase and my credit was better than I thought. I would definitely recommend to family and friends.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I was dealing with Dalton. He was very responsive and professional. I highly recommend Thornton.
I was dealing with Dalton. He was very responsive and professional. I highly recommend Thornton.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Great experience and professionalism thank you for working with me and helping me get a truck that I am happy with. It’s greatly appreciated.
Great experience and professionalism thank you for working with me and helping me get a truck that I am happy with. It’s greatly appreciated.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
can i give this place zero stars? This happened a couple of weeks ago but I am still made about it. I'm trying to talk to a sales guy, nice guy, and his manager starts interrupting him. He looked a bit intimiated by the manager and I felt bad for him. Later as we were talking about making a deal on a used truck, the sales guy needed the manager but he was over arguing with someone else. The hot head management team needs some leadership training. I never did make the deal. I went somewhere else, had a great experience all around and purchased a truck I love. I do not recommend Thornton unless they find a new manager.
can i give this place zero stars? This happened a couple of weeks ago but I am still made about it. I'm trying to talk to a sales guy, nice guy, and his manager starts interrupting him. He looked a bit intimiated by the manager and I felt bad for him. Later as we were talking about making a deal on a used truck, the sales guy needed the manager but he was over arguing with someone else. The hot head management team needs some leadership training. I never did make the deal. I went somewhere else, had a great experience all around and purchased a truck I love. I do not recommend Thornton unless they find a new manager.
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- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Josh, thank you for taking the time to share this feedback. I’m genuinely sorry to hear about your experience, and I appreciate you being candid about what you observed and how it made you feel. What you described is not the experience we aim to provide. Our goal is for every customer to feel respected, heard, and comfortable throughout the entire process and it’s clear we fell short in your visit. I’m especially concerned anytime a customer feels uncomfortable due to interactions they witness on our showroom floor. I would really value the opportunity to speak with you directly so I can better understand what happened and address it appropriately. Your perspective matters, and feedback like this helps us improve. If you’re open to it, please reach out to me directly at your convenience. You can email me at [email protected] and we can set up a time to talk. Thank you again for sharing your experience, and I wish you nothing but the best with your new truck. Brian Derocher Management Team Thornton Automotive Group
Thornton is an awesome place to buy a vehicle! Great dealership, great people to help you with the best buying experience! I’ll certainly be back in a few years!
Thornton is an awesome place to buy a vehicle! Great dealership, great people to help you with the best buying experience! I’ll certainly be back in a few years!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Overall GREAT place to deal with! I've purchased 3 new vehicles there and have been very happy!!!
Overall GREAT place to deal with! I've purchased 3 new vehicles there and have been very happy!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
This is what buying a car should be about! Courtesy from the sales group until finishing paperwork at the pickup of the new vehicle. I would recommend buying a vehicle here for everyone! What an experience!
This is what buying a car should be about! Courtesy from the sales group until finishing paperwork at the pickup of the new vehicle. I would recommend buying a vehicle here for everyone! What an experience!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very professional and personable sales with no pressure. Both Bruce and Kevin were very patient with me and very accommodating. Thank you for your honesty and integrity!
Very professional and personable sales with no pressure. Both Bruce and Kevin were very patient with me and very accommodating. Thank you for your honesty and integrity!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
They care about their customers Friendly people Clean environment Word word word word word word
They care about their customers Friendly people Clean environment Word word word word word word
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great service. Josh is a Terrific service guy. Very dependable and professional help. See Josh whenever you go there for service.
Great service. Josh is a Terrific service guy. Very dependable and professional help. See Josh whenever you go there for service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase