Reviews
James Chevrolet dealership in Johnstown, NY and has poor service center, when you pay for diagnostic testing of 151.00 and they don't tell me what's wrong with my vehicle at all and they said drive the car with the service light on and asked for a refund of 151.00 dollars , I was robbed by James Chevrolet dealership . . They are the worst repair service center that I ever experienced in my life.
James Chevrolet dealership in Johnstown, NY and has poor service center, when you pay for diagnostic testing of 151.00 and they don't tell me what's wrong with my vehicle at all and they said drive the car with the service light on and asked for a refund of 151.00 dollars , I was robbed by James Chevrolet dealership . . They are the worst repair service center that I ever experienced in my life.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Awesome team and leadership always on top of there game and there until the job is done even if it is passed closing time
Awesome team and leadership always on top of there game and there until the job is done even if it is passed closing time
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your feedback! We appreciate you taking the time to share your experience. Our team at James Chevrolet of Johnstown is dedicated to providing top-notch service, and it's great to hear you felt supported throughout your visit. We look forward to serving you again. Sincerely, The Team at James Chevrolet of Johnstown
Absolutely Marvelous, they were very cordial and respectful to my needs and daily schedule. I did not have to wait around, they told me when to drop it off and pick it up so I was not waiting forever.
Absolutely Marvelous, they were very cordial and respectful to my needs and daily schedule. I did not have to wait around, they told me when to drop it off and pick it up so I was not waiting forever.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your great feedback, Sergio! We're glad to hear that you had a marvelous experience with us at James Chevrolet of Johnstown. Our team always strives to accommodate our customers' schedules, and it's wonderful to know that we met your needs. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Team at James Chevrolet of Johnstown
Great dealership friendly staff and quick service I would highly recommend them to anyone who is looking for a new car or a great used car
Great dealership friendly staff and quick service I would highly recommend them to anyone who is looking for a new car or a great used car
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Scott, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!
Best dealership !!!Harvey did a wonderful job in assisting me with buying my new car. Very knowledgeable and very dedicated in getting the best deal possible. He works hard for his customers. Thank you Harvey for spending the extra time with me and taking good care of me!
Best dealership !!!Harvey did a wonderful job in assisting me with buying my new car. Very knowledgeable and very dedicated in getting the best deal possible. He works hard for his customers. Thank you Harvey for spending the extra time with me and taking good care of me!
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're glad to hear you found our staff was so knowledgeable and helpful! Thank you for choosing James Chevrolet of Johnstown LLC and we hope to see you again.
Terrible sales people. I bought a truck in 2020 and sales person was great. I went back in 2024 and new sales people. This place really went down hill. The guy i dealt with knew little about the truck I wanted and tried to sell me something else . He never called me back. I went to Manginos and bought a new 2024 Colorado and the entire staff was great. James Chevrolet used to be good , but not anymore.
Terrible sales people. I bought a truck in 2020 and sales person was great. I went back in 2024 and new sales people. This place really went down hill. The guy i dealt with knew little about the truck I wanted and tried to sell me something else . He never called me back. I went to Manginos and bought a new 2024 Colorado and the entire staff was great. James Chevrolet used to be good , but not anymore.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
We regret to hear that you had this experience with us. Please contact us at (518) 239-0562 when you have an opportunity, and we will be more than happy to try and turn your experience around.
Dan was wonderful, very knowledgeable and very caring, thank you Dan for everything you did for us and putting us in the vehicle we liked ,thank you for going above and beyond.
Dan was wonderful, very knowledgeable and very caring, thank you Dan for everything you did for us and putting us in the vehicle we liked ,thank you for going above and beyond.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
James, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Just bought a 2019 Chevrolet Equinox from Chad King today and couldn’t be happier! They worked with me on my trade in and I am now the proud owner of a new to me vehicle that has many more perks than my previous vehicle did. Definitely recommend!
Just bought a 2019 Chevrolet Equinox from Chad King today and couldn’t be happier! They worked with me on my trade in and I am now the proud owner of a new to me vehicle that has many more perks than my previous vehicle did. Definitely recommend!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 4.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Nicole, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!
Buying a vehicle is a very trying experience today wherever you go. These guys made it a better one by working with me and explaining the financial crap so I could understand it better. Thank you Chad and Toby. This will be the sixth vehicle for me from you guys.
Buying a vehicle is a very trying experience today wherever you go. These guys made it a better one by working with me and explaining the financial crap so I could understand it better. Thank you Chad and Toby. This will be the sixth vehicle for me from you guys.
- Customer service
- 5.0
- Buying process
- 4.0
- Quality of repair
- 4.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Gene, thank you for your kind review; we are happy to pass along your comments to the team here at James Chevrolet of Johnstown LLC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
This is Pat and Tom we were in James Chevrolet on 2/14/23 to just be look but saw a trax and wanted it.Our Salesman was Chad who was friendly,professional explained everything and a all around gentleman.I was completely satisfied with Chad and the whole James Chevrolet group made us feel very welcome.I would highly recommend Hames Chevrolet and Chad to anyone looking for a car. Thank you again for a great experience Chad we will be back
This is Pat and Tom we were in James Chevrolet on 2/14/23 to just be look but saw a trax and wanted it.Our Salesman was Chad who was friendly,professional explained everything and a all around gentleman.I was completely satisfied with Chad and the whole James Chevrolet group made us feel very welcome.I would highly recommend Hames Chevrolet and Chad to anyone looking for a car. Thank you again for a great experience Chad we will be back
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your positive comments about James Chevrolet of Johnstown LLC! If you have any further questions, please give us a call. We're always happy to help!