Reviews
We've purchased two cars from Budds Cadillac in the last
We've purchased two cars from Budds Cadillac in the last year. Each time the experience has been exceptional. Bill Coombe is the standout, however. And excellent and honest salesman, who provides exceptional service even AFTER the car has been purchased. So many dealerships give you the run around once they've 'got the sale' but not Bill and Budds Cadillac. I'll recommend Bill and this dealership to anyone who asks!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Always a pleasure dealing with the dealership .
Always a pleasure dealing with the dealership .. very attentive to customers needs and wants regarding purchase
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Helped me get into a great car at a decent price.
Helped me get into a great car at a decent price. Would return if I’m getting a corvette 50 years from now😂
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I had a great experience with Sheldon and Bounsay.
I had a great experience with Sheldon and Bounsay. They were kind, informative and available when I needed them. The car buying process took a little longer than I expected, but in the end I got the perfect car for me. I love my new car!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Great service and I’m really happy with my purchase.
Great service and I’m really happy with my purchase. Farid at the Sales Dept and Bounsay at the Finance Dept were very helpful in walking me through every step of the way.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Been going to Budd’s since 2016 since I bought my first
Been going to Budd’s since 2016 since I bought my first North American car. Mainly because the staff in the service department, especially because of Shane the previous manager and Juan the current manager. Both are the most professional people that anyone can deal with. Bounsay the business manager is another reason for coming back. He worked with me on my last 2 leases and made everything go smoothly. A big thank you to Ahmed in service and to Dan Hurvitz in sales for looking after me and treated me the way a customer should be treated.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent customer service all around.
Excellent customer service all around. I will be returning again. Sales was fantastic. Buy here.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
We just bought our 2016 from Budds and it was the best
We just bought our 2016 from Budds and it was the best service from start to finish! Sheldon our sales guy the best hands down! Bounsay the financing the best as well! My husband and I were talking on the way home from visiting Budds for the first time we couldn’t believe what amazing services we got! There was no one trying to push us in buying a car. It was just great! Than you again and maybe one day I will back for my BRAND NEW CADDY! 😁
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Budd's Chevrolet Cadillac Buick GMC have had my back for
Budd's Chevrolet Cadillac Buick GMC have had my back for close to 10 years now, every visit for whatever reason I am always treated with friendliness and respect. Kat, Dan, and Bounsay make the process to buy a new car so effortless, walk in pick what you like and let them get everything in order, show up have a tutorial of the new ride and drive away with the biggest smile on my face, every time!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
If I could give a 0, I would.
If I could give a 0, I would. Bill delivered a vehicle with damage to 3 rims and a seat which was not present on any of the photos he sent me. He then assured me he would take care of the problem on more than 10 occasions but has yet to address the issues after 5 months. I even arranged to drive the vehicle to Oakville and then to Vaughan only for him to first assure me the issues would be addressed and the come up with an excuse for why things couldn't be addressed...Excuses have ranged from "my regular guy was sick" to pretending he got the wrong date to telling me he was "arranging it" and then not replying. Omvic complain is my next step. He is a scammer who cannot be trusted. Go elsewhere.
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- 1.0
- Does not recommend this dealer
- Shopped for a used car
Hello MM, We are sorry to hear of this negative experience as it is most unusual for our store and is certainly not to the standard that we expect from our team here. Our Pre-owned manager has been in touch with you to sort this and we thank you for the opportunity to make this right.