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Budds' Chevrolet Cadillac Buick GMC

(2,561 reviews)
2025 state dealer award
View 47 awards
2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 national dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2022 national dealer award 2022 state dealer award 2021 national dealer award 2021 state dealer award 2020 state dealer award 2019 national dealer award 2019 state dealer award 2018 national dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2017 national dealer award 2017 national dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 national dealer award 2015 national dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award 2014 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(2,561 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Budds' Chevrolet Cadillac Buick GMC from DealerRater.

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We've purchased two cars from Budds Cadillac in the last

We've purchased two cars from Budds Cadillac in the last year. Each time the experience has been exceptional. Bill Coombe is the standout, however. And excellent and honest salesman, who provides exceptional service even AFTER the car has been purchased. So many dealerships give you the run around once they've 'got the sale' but not Bill and Budds Cadillac. I'll recommend Bill and this dealership to anyone who asks!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Always a pleasure dealing with the dealership .

Always a pleasure dealing with the dealership .. very attentive to customers needs and wants regarding purchase

Rating breakdown (out of 5):
Customer service
Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Helped me get into a great car at a decent price.

Helped me get into a great car at a decent price. Would return if I’m getting a corvette 50 years from now😂

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I had a great experience with Sheldon and Bounsay.

I had a great experience with Sheldon and Bounsay. They were kind, informative and available when I needed them. The car buying process took a little longer than I expected, but in the end I got the perfect car for me. I love my new car!

Rating breakdown (out of 5):
Customer service
Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service and I’m really happy with my purchase.

Great service and I’m really happy with my purchase. Farid at the Sales Dept and Bounsay at the Finance Dept were very helpful in walking me through every step of the way.

Rating breakdown (out of 5):
Customer service
Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Been going to Budd’s since 2016 since I bought my first

Been going to Budd’s since 2016 since I bought my first North American car. Mainly because the staff in the service department, especially because of Shane the previous manager and Juan the current manager. Both are the most professional people that anyone can deal with. Bounsay the business manager is another reason for coming back. He worked with me on my last 2 leases and made everything go smoothly. A big thank you to Ahmed in service and to Dan Hurvitz in sales for looking after me and treated me the way a customer should be treated.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent customer service all around.

Excellent customer service all around. I will be returning again. Sales was fantastic. Buy here.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We just bought our 2016 from Budds and it was the best

We just bought our 2016 from Budds and it was the best service from start to finish! Sheldon our sales guy the best hands down! Bounsay the financing the best as well! My husband and I were talking on the way home from visiting Budds for the first time we couldn’t believe what amazing services we got! There was no one trying to push us in buying a car. It was just great! Than you again and maybe one day I will back for my BRAND NEW CADDY! 😁

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Budd's Chevrolet Cadillac Buick GMC have had my back for

Budd's Chevrolet Cadillac Buick GMC have had my back for close to 10 years now, every visit for whatever reason I am always treated with friendliness and respect. Kat, Dan, and Bounsay make the process to buy a new car so effortless, walk in pick what you like and let them get everything in order, show up have a tutorial of the new ride and drive away with the biggest smile on my face, every time!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

If I could give a 0, I would.

If I could give a 0, I would. Bill delivered a vehicle with damage to 3 rims and a seat which was not present on any of the photos he sent me. He then assured me he would take care of the problem on more than 10 occasions but has yet to address the issues after 5 months. I even arranged to drive the vehicle to Oakville and then to Vaughan only for him to first assure me the issues would be addressed and the come up with an excuse for why things couldn't be addressed...Excuses have ranged from "my regular guy was sick" to pretending he got the wrong date to telling me he was "arranging it" and then not replying. Omvic complain is my next step. He is a scammer who cannot be trusted. Go elsewhere.

Rating breakdown (out of 5):
Customer service
Buying process
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Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello MM, We are sorry to hear of this negative experience as it is most unusual for our store and is certainly not to the standard that we expect from our team here. Our Pre-owned manager has been in touch with you to sort this and we thank you for the opportunity to make this right.