Reviews
Excellence and Amazing service
New automobile purchase Purchased my last two Chevrolet Malibu from Budds', Oakville Ont. The reasons was after visiting several Chevrolet dealers, Budds' has the best pricing and a number of well informed sales staff. one of these sales staff was Basil Silas. Basil was very informed about the vehicle I wanted to purchase. After taking ownership of the vehicle, he phoned several time asking if I had any concerns about the operations of the vehicles. A good price and excellence follow-up service. Thanks to Basil and Budds' friendly service and good pricing Ross H.A.
- Customer service
- 4.0
- Buying process
- —
- Quality of repair
- 4.0
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
Great experience
Basil was personable, customer oriented, super knowledgeable and efficient. The entire process was as smooth and pleasant as could be. All staff we dealt with were very pleasant and accommodating.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Amazing Service!
We had been looking for a a 2017 Volt and had visited a few other dealerships closer to home. With no luck sales person did not know much about the car and had made no effort to order one for us. We called Budds' and Basil took our call we came down the same day to learn more about the Volt. Worked with us to order one and stayed in contact while we waited for GM to ramp up production. We are extremely happy with how Basil worked with us and in the quality of the Volt we managed to travel over 300km this weekend on just 1 litter of gas amazing car and hope Basil can sell many more.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Enjoyable
Last minute service ,had no appointment but was able to take me. Walked around the showroom and before I knew it the car was ready.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent Experience
Chris Cheevers was an incredible help in the purchase of our new Chevy. He went above and beyond. We got a great deal on the vehicle and he was the most courteous with customer service in many ways. When it came to financing, he walked us through absolutely everything we needed. When it came to the vehicle, he showed us all the functions, all the options and the add on's that are available. To say the least, it was an incredible experience and we will be recommending him to anyone we know looking for a new or used vehicle. Budds knows what they are doing as does Chris. Thanks so much Chris, we appreciate everything you have done and we most likely will be seeing you soon.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Trade in of previous car, and purchase of new one.
Started with a live chat on their website, which lead to a prompt email from a salesperson, which lead to an in person visit, which lead to a test drive - and a quick purchase. Smooth, simple and reasonable. Have purchased from them before, and will do so again in the future.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Very supportive, great dealership
Everyone has been very helpful. Basil was always available for us and willing to meet our needs. For example, Basil was outstanding as he took us through all the option package for our custom-ordered 2016 Silverado. He also made sure we were properly registered with On-Star Service. Furthermore, when we got ready to close the deal, Craig joined in and made sure our expectations were exceeded. What a great team! I would highly recommend them to everybody. The service team, lead by Shane, is also a big reason why we highly respect this dealership. He consistently goes above and beyond to make sure that our requirements regarding our truck were met or exceeded. We always leave as happy customers! If you are looking to buy a vehicle or require service, go to Budd's, you wont be disappointed.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Great Buying Experience
Everybody involved in this purchase was most helpful and courteous. Wonderful people who treat you like family. They took the time to go over every detail of the transaction, to review every aspect of the car's options. They regularly serviced my previous car and I can't speak highly enough of the service staff. Paul did an amazing job prepping my car for delivery.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent customer service!!!
Thanks to Chris Cheevers I got a super deal on a Chevrolet Cruze so I can keep my wife happy!!! His customer skills are outstanding!!!
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent customer service
I cannot say enough about the service I recently received ad Budds in Oakville. Cameron made it probably the best experience I've had purchasing a vehicle. Throughout the whole process I felt that MY needs were being taken care off. Even after returning to the dealership because I forgot something Cameron was kind enough to cheerfully take an hour of his time on a busy day to help me get my OnStar account set up. Follow up has been great as well. The service department was able to get my OnStar module upgraded and operating in what seemed like no time. I would not hesitate to recommend Cameron and Budds Chevrolet.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car