LaFontaine Ford Birch Run

Worst finance manager at that dealership,I have never felt so offended belittled by someone the things he said to me over the phone was told my Credit look like an 18 year-old kid and i was acting like one as well just didn’t want to Buy something I did not want he picked apart every single thing on my credit report I was shocked someone would do that but I Will be filing a complaint with FTC as well it was oh uncalled for

Every single person we encountered were so very friendly and helpful. We ended up purchasing a used Ford truck and happy with our purchase!

the kids in service do a great job they always take care of uncle steve. always feels like home

Outstanding service! Love the thoroughness of the techs, and Bill always makes sure I am well taken care of! Customer service at its finest!

We purchased a new Ford Bronco from Maddie Olds at LaFontaine of Birch Run. She was great to work with - spent lots of time and effort making sure we got exactly what we were looking for. I highly recommend her.

Buying experience was easy and Jacob Kinne was easy to work with. Thank you for the great service Jake!

Exact reason I've not returned to a dealer since i 1994 for service $630.00 to remove 4 screws & take out a broken piece of plastic stopping my roof from closing. They should be ASHAMED TAKING ADVANTAGE OF PEOPLE

Not happy at with my experience Maddie reword and reword over and over saying my wife need to fill out the credit application even tho we told her we was pre approved through our credit union she said we needed to fill it out so she can send it to our credit union which was a lie I got alert after alert on my credit that it was sent to 6 different credit unions my score drop 2 points and the vehicle they was try to sell I found out been in accident that's not on the car fax the horn didn't work the hood was slightly a different color and the sensor for the hood did not work and her co workers tried to tell me the hard inquiry will fall off I feel like she and them are some con artist

Awesome dealership, from the boss to the porters! If I could give 10 stars I would! Thank you Joshua for being so professional, thoughtful and accommodating!

This dealership made the purchase of my new vehicle very easy and quite enjoyable to work with. Madelyn Olds was a very helpful sales person. 5 thumbs up.