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Grace Auto Sales and Service, Inc.

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (19 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–8:00pm 8:00am–5:00pm
Saturday 9:00am–8:00pm 8:00am–3:00pm
Sunday 12:00pm–5:00pm Closed
(804) 581-5003 (804) 581-5003

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (19 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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2011 Jeep Cherokee

John introduced himself and then left me to look on my own. This was wonderful no pushy sales. I test drove the one I had my eye on and purchased it that Sunday. All paperwork done on site and drove home that day. Will recommend this dealership to all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you very much for the positive review! It is absolutely a pleasure to serve! Please let us know anything we can do to assist you in the future!

What a great find for preowned vehicles

Stopped by Grace auto just to look at a car on the way to another dealership and they could not have been nicer and more professional. They are a great place to buy a car and we will buy from them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you very much for the positive review! It is absolutely a pleasure to serve! Please let us know anything we can do to assist you in the future!

average

We drove over an hour to see a car and at first very accommodating, John was great. Then a salesman stepped in. Not willing to negotiate.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great Service! Would definitely buy from again.

John was great to work with. My daughter and I pulled in just before closing. ( I was honestly thinking that they were going to be closed, and we'd just look around the lot) But John greeted us and let us test drive the Acura we came to see. No pressure at all. We came back the next day and bought the car. John and his team made it easy and seamless. I would definitely buy from him again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you very much for the positive review! It is absolutely a pleasure to serve! Please let us know anything we can do to assist you in the future!

Outstanding

I cannot even come close to expressing how happy I am with Grace auto.I purchased a used truck from them ,and they made my experience very pleasant . first time I've ever felt comfortable buying a vehicle from a lot.would not hesitate to buy from them again.i have been and will continue to recommend them to be anyone I meet.thanks again gentlemen Dave k

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you very much for the positive review! It is absolutely a pleasure to serve! Please let us know anything we can do to assist you in the future!

Amazing car buying experience

Our car buying experience was outstanding thanks to the above and beyond efforts of John and Austin. Being a busy, working mom, it was incredible to have 95% of the process completed via text messages. They even stayed late to close the deal on our 2014 Chrysler Town & Country! Thank you so much for your hard work, knowledge and exceptional customer service! We will definitely be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you very much for the positive review! It is absolutely a pleasure to serve! Please let us know anything we can do to assist you in the future!

Awesome group of people!

Went to get my daughter a used auto from these fine group of people, the price was right, the auto was in great shape, everything in buying from them was a great process! Milton was our sales guy, super nice dude, no pressure buying experience, they know there stuff for sure!!! :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you very much for the positive review! It is absolutely a pleasure to serve! Please let us know anything we can do to assist you in the future!

Great Service, Great Car

Was shopping for a new vehicle on several apps. When the vehicle I wanted showed up on the cars.com app, I went to visit Grace Auto Sales. When I arrived the staff made our experience the best I've ever had buying a car. We test drove the vehicle, went over the Carfax that was automatically given to us. After agreeing on the price, we put down a deposit to hold the car while our bank processed our loan. Each interaction was pleasant, enjoyable, and stress free. I wish every car I bought was this easy to purchase and would recommend Grace Auto Sales to all my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you very much for the positive review! It is absolutely a pleasure to serve! Please let us know anything we can do to assist you in the future!

Car dealer with integrity!

If u are looking for a nice affordable vehicle then Grace Auto Sales is the place to go. John Grace is the owner and he is a wonderful person to work with.I brought a Chevy equinox from him and he went above and beyond to help me .My buying experience was nothing ,but the best. Thanks John Grace for all you did.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you very much for the positive review! It is absolutely a pleasure to serve! Please let us know anything we can do to assist you in the future!