Reviews
I recently had an exceptional experience at Sunrise
I recently had an exceptional experience at Sunrise Toyota North. Ralston, Alec, and especially Greg, went above and beyond to ensure my car lease buyout journey was smooth and enjoyable. Their professionalism and knowledge made the entire process seamless. Ralston's friendly demeanor and thorough understanding of what I wanted to do. Greg's expertise in financing options made the financial aspect stress-free. Together, they formed an outstanding team, creating an atmosphere of trust and customer satisfaction. I HIGHLY recommend this Toyota dealership, thanks to the exceptional service provided by Ralston, Alec, and Greg.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I just received my 2nd lease vehicle from STN and I am
I just received my 2nd lease vehicle from STN and I am looking forward to continuing my leases with this dealership because of the above and beyond excellent service provided by Ralston Dunn. Ralston is an amazing person to work with. He is personable and very polite. He treats you with such care and makes sure that you get the vehicle that fits you. I literally don't even have to tell him what I am looking for because he already knows. That type of attention to detail is extremely hard to come by these days. Most sales people just want to rush into a car just to get the sale. Not Ralston. He is all about customer satisfaction and that is what makes him the best.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Honest, organized & fantastic customer service.
I live 110miles from this dealership and it was 100% worth it! I had purchased several vehicles from Ralston Dunn in the past, so I knew I was dealing with a straightforward, customer-service oriented, honest and reliable team. I had let Ralston know what was on my wishlist and boy did he come through! He started looking for my car right away, and within a few weeks, I had the Rav4 with all the features I needed and much more. Ralston answered all my questions thoroughly, showed me EVERYTHING about the vehicle and I could not be happier. He is very honest and extremely knowledgeable about the products. I never felt pressured and it was evident that my business was appreciated. Their selection of certified used vehicles was amazing as well. Highly recommend!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sunrise Toyota is a SCAM
The sale's person promised me free oil change for 5 yrs when I bought my sienna, now after 1 year they refused doing it for free as they promised and they want to charge Me over $200 for it. This dealer is a scammer do not trust the sales and do your business somewhere else
- Customer service 3.0
- Buying process 3.0
- Quality of repair 4.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Purchase
The sales person Mr. Jonathan Heredia assisted myself and my daughter in the purchase of a new car. He handled all aspects of the sale in an excellent and professional manner. He was very knowledgeable of the cars and made terrific suggestions. Today I have a new Hylander because of his assistance. I would suggest anyone looking for a car to speak with him. Jonathan, Thank You
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sunrise Toyota North
Yesterday, I leased a 2020 Toyota RAV4 4 LE. The entire experience was a great one! Guy Albergo; the sales manager, Mansa Murray the salesman and Jessica Gipson in the finance department were all professionals and guided me through each step of my purchase. The showroom is immaculate and all safety protocols required during the pandemic were in place. My expectations were exceeded by the friendly, knowledgeable and professional team at Sunrise Toyota North. I love my car! I highly recommend the team at Sunrise Toyota North.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Prius
I had a wonderful experience with this dealership. I have been coming here for years. My salesperson, Ralston Dunn, was beyond wonderful. He was so kind, courtesy, gentlemanly and helpful. It felt like a friend was helping me with the sale as opposed to someone i didn't know. And Jessica Gipson in Finance was equally as terrific. All around great experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mansa Murray was the best, and was very helpful.
Mansa Murray was the best. He helped me purchase a used 2011 Toyota Camry. He was very professional and guided me through the entire purchase seamlessly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mr. Prieto
Javier is always helpful, goes above and beyond for his customers. Experienced a smooth and quick transaction when purchasing new car. Very professional and highly reccomended.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Purchasing a Certified Pre-Owned Corolla
I was looking around at couple of dealerships for the perfect car that was reliable and in my budget. At Sunrise Toyota North I found exactly what I was looking for. With the help of an awesome salesman named Mansa I was able to get a great price from my trade in and Mansa made sure that all my needs were met with out hesistation, especially the budget I gave him. Flexible, available, friendly, and not at all pushy are all words I would use to describe Mansa and I would highly recommend him to any of my friends or family. Great experience overall and I will be back in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
