Reviews
LIERS AND COMPLETE RIP OFF BEWARE OF THIS COMPANY
They outbid everybody online and then low balled me afterwards. Comes up with tranny code. After I had serviced...lol...WOW.. 7000 4 my truck online 3000 the next. Its a scam to real you in. They don't buy they pass you on to 3rd party companies.
- Customer service 3.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Would not recommend.
Poor customer service, they lack professionalism, they low ball & overall i would not recommend & glad i did not sell my car to them . I’ve gotten my car inspected 3 times , They start off with a big offer then they “inspect “ the car and say it’s in bad condition and offer you way less than what it’s for the second time of inspection they offered me lower than the first and i HAD to put money down which i did not want to since the car isn’t in that much bad shape for me to pay to selll it . Ridiculous . I’d much rather put the money they TRIED to get out of me towards fixing my car which is less work than working with this company , which i only worked with them because it seemed like an easier and quicker option on getting rid of my car .The Eddie guy asks way too much personal questions (was worried about HOW i was able to put money towards the car and where it came from )which that he doesn’t have too because if I’m interested in doing business you shouldn’t be worried about anything else other than starting the process . Very Rude & scammers , 1/10 would not recommend . They really lack professionalism ALL OF THEM & they should definitely start some training for their staff on how to talk to people and do business, nd looking at other reviews I’m not the only one . They say your car is in bad condition so they pay less . It’s all BS .
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Unprofessional
Avoid at all cost. Unprofessional from start to finish, they quoted one thing on site then said they didn't have it and re-quoted a few hundred less, I showed them the screenshot of the previous quote and they thought it was for a different dealer and said "Go get your money my man." I advised that the quote was from them and that response was unprofessional and they begin to argue, avoid these guys at all cost..
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
I would use them again!
I was selling a used truck. The price they gave was fair, the communication was excellent and overall it was a stress-free transaction. The best part for me was talking to the mechanic they sent over to look at the truck. He was knowledgeable about all cars and trucks and it was fun to pick his brain.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Prompt, Professional, Trustworthy
Hello, I wish to Thank the entire Staff, per my great experience. Prompt, professional, helpful in every aspect. They purchased my truck and it was an easy transition.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Super easy car selling experience
Super easy experience. Everything went very smooth. Evaluation, funding and pickup was super quick and easy. The agents all were very friendly and helped with the great experience. Thankyou!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Disappointing, wasted my time
Had same selling experience as many others - initial offer was very fair ($58K for my clean low mi Tesla, knocked down to $55K on inspection (weak explanation - 3 tires tread, paint color imperceptibly brighter (professional cosmetic repair due to scratch, no accident), then 2x lowered to $52K then $50.5K due to "market changes". Just to get deal done finally agreed to $50.5K only to be told they couldn't cut the check without exclusively marketing the car for 3 days and finding a wholesale buyer first. Gave up and sold my car thru cars.com for same $50.5K but no hassles.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
A negative and wasted time experience
Like many negative reviews of this company, I too experienced a such. I am sure there are customers who have positive experience and I am glad for them. As for my experience, I was offered a decent price for my 2021 tesla M3. after all the inspection and back and forth commincations with several different individuals at digferent stages, they eventually lowered the price by $1500 for a perfect vehicle. Mind you, 1500 is not that big of deal for me, but the way the company went about it and the explanation they provided were unsatisfactory - it has to do with the market changes within ladt two to three day period. Anyway, the key point to learn from this is that most likely this company will quote you a price that is several thousands of dollars higher than they can really able to pay. So keep thst in mind, and go with open mindset, if you were to try out this company. As for me, my experience was a waste of my precious time.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great experience
Great customer service. Fair pricing for our used vehicle. Made transition of ownership for easy. Personal and professional interactions. I would use them gain in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent experience working with Car Buyer USA
Fantastic experience - The entire CarBuyerUSA team was professional and responsive. They offered a great price and made the entire process incredibly simple. If you shop around and understand what your vehicle is worth (and are realistic about the condition of your vehicle), you will be very happy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase