Car Buyer USA

Like so many others, I was the subject of Bait and Switch. It's a shame, because CarBuyersUSA has the potential and infrastructure to be a great company, but their tactics will continue to drive new customers away. I asked for a quote on my 11 month old Tesla and was given a value of $43,300. I indicated that I was willing to sell for that amount and was promptly contacted by representatives of the company to get things started. Because of my location, they did a "virtual inspection" which showed absolutely no flaws. Bear in mind that my car was absolutely like it came off the showroom floor with no dings, dents, nicks, scratches, scuffs, etc! They were satisfied with the inspection but then called me the next day to say that "due to the model and my location" they could only pay $41,500. I told them that I was very upfront about both of those items when I very first applied and they agreed but said that still had to make an "adjustment". Being weary of the whole affair, I finally agreed to $41,750, although it certainly left me with a feeling of disappointment. Once we got past that, the paperwork went smoothly and the funds were quickly deposited in my account. Several days later an individual came by to do an in-person inspection (not sure why, as I was already paid), and several days after that they came and loaded the car up and took it away (after doing yet another inspection). If I had another car to sell that was in such perfect shape I think I would get the quote and then simply tell them to inspect the car and honor the quote or forget the deal entirely. No sense wasting my time and theirs. I sincerely hope they change their business model and stop trying to lure folks in with quotes they will not meet. As I mentioned, I think they have the potential to be a great company, but it is going to require some serious changes in their practices to make it happen.

I was given a fair offer for my vehicle. Inspector came to the house, said everything was great except a minor wheel curb. I got a call with $1500 less than what they originally offered me, and the guy on the phone was very intimidating.

Don’t sell your car to this BS place, I will never do business with them again. I sold them my car ( 2020 with 5,900 miles like brand new ) and was quoted a price with a contract. After a week and a half of them tieing my car up from being sold I was waiting for my wire, 2 days after I was suppose to get it I called the co and they said oh sorry we made a mistake we are offing you $1,000 less than we offered you. They also signed my title before the transaction was even complete. Now mind you I spoke with a rep there and did a video appraisal with them and he called me the next day and said everything looks good even he didn’t understand the huge price drop. If I had the time I would sue them. I can’t give a 0 star so I had to give 1.

Seller BEWARE!! I got a competitive offer based off everything I told them about my car. I was fully transparent about even the most minor defects. It took 3 appointments to finally get my car inspected by their 3rd party company that comes to the house. After the inspection they offered me $1500 less than what we originally agreed upon. This bait and switch tactic is a poor business model.

I was offered a below market offer that was interesting enough to proceed with the process. After working closely with their team to provide all relevant information, schedule the inspection, and complete the inspection, the offer was pulled in replace of a completely low ball offer ($4k below original offer). This was done even after the inspection came back with zero issues. The car (they even admitted) was in excellent condition. The reasoning was "the market is volatile."

This is a deceptive business. They will change their offer price and after reading the other reviews I can see this is standard practice. I had a very low mileage vehicle in exceptional condition and they did not honor their contracted price proposal.

Do yourself a favor and completely avoid this company. Also, educate yourself with the reviews on cars.com and yelp and understand why they're a 2/5. The company has completely ghosted me after a flawless car inspection by their own third party so they don't have to pay their quoted price. AVOID this company, their business practices are EXTREMELY questionable. Will be submitting BBB case shortly. The owner commenting on these reviews is all for looks, he didn't address my issue and probably most others.

I can not believe how easy it was to sell my beautiful Fiat. Eddie Richardson is a wonderful person to deal with. He told me what I had to do, the assessor came to the house, they offered me what I thought was a fair price, the money was deposited to my account and I dropped off the car. Easy peasy. I will buy my next car from Eddie for sure! Never go to a dealer again. Thanks for the great experience Mr. Richardson!!! You are the best ever.

Car Buyer USA was too good to be true but it was. I Had great experience Truck never left my property until funds were wired to my bank account. Brian and I had agreed on a price we were both happy with and he was buyer and I was the seller. Brian is top notch. Thank you

They offered to buy my car and I accepted offer. And that was it as I never heard from them again and now I can’t resubmit for offer due to their negligence. I should have trusted the awful reviews.