Reviews
My experience with Sun Toyota was the most stressful car-buying experience I’ve ever had, and I will not be returning. I came in for an oil change and was quickly pushed into trading my 2018 4Runner for a 2022. The process felt rushed from the start, and the numbers presented during the deal changed by the time I signed. Features were implied to be included when they weren’t, and I was not given a clear breakdown of the deal before signing. The finance manager, Zach, was extremely difficult to work with—unresponsive, dismissive, and nearly impossible to reach. I was rushed through signing paperwork by a trainee with no explanation and left the dealership without copies of anything I signed. I was told I could return the next day to exchange the vehicle if I wasn’t happy—this turned out to be untrue. When I went back, they refused and instead suggested trading it in at a $10,000 loss just two days later. Within two weeks, I discovered issues with the tires and was later told the vehicle may need struts replaced—only to receive conflicting information from their own service team. The only positive part of this experience was Danny in service, who tried to make things right. It has now been over a month of calls and visits just to get answers and confirmation that my warranties were canceled. Overall, I felt misled, pressured, and taken advantage of. I strongly recommend being extremely cautious here—review every number carefully and do not let them rush you. If possible, go elsewhere.
My experience with Sun Toyota was the most stressful car-buying experience I’ve ever had, and I will not be returning. I came in for an oil change and was quickly pushed into trading my 2018 4Runner for a 2022. The process felt rushed from the start, and the numbers presented during the deal changed by the time I signed. Features were implied to be included when they weren’t, and I was not given a clear breakdown of the deal before signing. The finance manager, Zach, was extremely difficult to work with—unresponsive, dismissive, and nearly impossible to reach. I was rushed through signing paperwork by a trainee with no explanation and left the dealership without copies of anything I signed. I was told I could return the next day to exchange the vehicle if I wasn’t happy—this turned out to be untrue. When I went back, they refused and instead suggested trading it in at a $10,000 loss just two days later. Within two weeks, I discovered issues with the tires and was later told the vehicle may need struts replaced—only to receive conflicting information from their own service team. The only positive part of this experience was Danny in service, who tried to make things right. It has now been over a month of calls and visits just to get answers and confirmation that my warranties were canceled. Overall, I felt misled, pressured, and taken advantage of. I strongly recommend being extremely cautious here—review every number carefully and do not let them rush you. If possible, go elsewhere.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
We may not have got the best deal possible, but we were happy with the price we did receive. The sales department and the finance department were very easy to talk to, and I did not feel like a high-pressure sales to make the deal.
We may not have got the best deal possible, but we were happy with the price we did receive. The sales department and the finance department were very easy to talk to, and I did not feel like a high-pressure sales to make the deal.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
It’s wonderful to hear our sales and finance teams provided a relaxed, pressure-free process that left you happy with the price. Congratulations on your new Toyota Camry Hybrid. Thank you for sharing your experience and we look forward to assisting you again.
I traded in my 2023 SR5 Tundra and initially left with a 2026 1794 edition. Unfortunately, the vehicle broke down twice, and I had to bring it back to the dealership the same day. Jason, my sales representative, stepped in right away and made the situation right. He helped me get into a 2026 Limited that had everything I was looking for at a great price. Jason went above and beyond throughout the entire process—he even stayed until 9:30 PM to make sure everything was handled properly. I truly appreciate his professionalism, effort, and commitment to customer satisfaction. Thank you again, Jason, for turning a frustrating situation into a positive experience.
I traded in my 2023 SR5 Tundra and initially left with a 2026 1794 edition. Unfortunately, the vehicle broke down twice, and I had to bring it back to the dealership the same day. Jason, my sales representative, stepped in right away and made the situation right. He helped me get into a 2026 Limited that had everything I was looking for at a great price. Jason went above and beyond throughout the entire process—he even stayed until 9:30 PM to make sure everything was handled properly. I truly appreciate his professionalism, effort, and commitment to customer satisfaction. Thank you again, Jason, for turning a frustrating situation into a positive experience.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Sun Toyota. Your feedback and rating mean a lot to us. We're glad Jason was able to help, and we hope to see you again!
Incredibly grateful for Lee’s expertise and professionalism in helping me purchase a new car from Sun Toyota.
Incredibly grateful for Lee’s expertise and professionalism in helping me purchase a new car from Sun Toyota.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience. We’re thrilled Lee’s expertise and professionalism made your Toyota Corolla purchase smooth. Enjoy every drive in your new Corolla.
We loved Mike DeVito! 10/10 recommend. Only wanted to follow through with the deal because of him!
We loved Mike DeVito! 10/10 recommend. Only wanted to follow through with the deal because of him!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
It’s fantastic to hear Michael provided such outstanding assistance that you felt confident completing your used Toyota Camry Hybrid purchase. Thank you for recommending us so highly. We look forward to helping you again in the future.
Nicole Almafarjeh provided one of the best car-buying experiences I’ve had. She originally helped me purchase my 2026 Toyota Tundra and made the process incredibly smooth and straightforward. Unfortunately, my wife was later involved in a serious accident and the truck was totaled. When it came time to replace it, Nicole was the first person I reached out to. She went above and beyond to help us find the right replacement Tundra and made the entire process as easy and stress-free as possible during a very difficult time for our family. Nicole took the time to answer every question, kept us informed throughout the process, and truly showed that she cares about her customers. Her professionalism, patience, and dedication really stood out, and she worked with us to make sure everything was fair and comfortable on our end. Because of this experience, Nicole Almafarjeh has earned our trust and future business. If you're visiting the dealership, I highly recommend asking for Nicole, she will take great care of you!
Nicole Almafarjeh provided one of the best car-buying experiences I’ve had. She originally helped me purchase my 2026 Toyota Tundra and made the process incredibly smooth and straightforward. Unfortunately, my wife was later involved in a serious accident and the truck was totaled. When it came time to replace it, Nicole was the first person I reached out to. She went above and beyond to help us find the right replacement Tundra and made the entire process as easy and stress-free as possible during a very difficult time for our family. Nicole took the time to answer every question, kept us informed throughout the process, and truly showed that she cares about her customers. Her professionalism, patience, and dedication really stood out, and she worked with us to make sure everything was fair and comfortable on our end. Because of this experience, Nicole Almafarjeh has earned our trust and future business. If you're visiting the dealership, I highly recommend asking for Nicole, she will take great care of you!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you taking the time to share how Nicole guided you through both your original Toyota Tundra purchase and the replacement after your accident. It’s great to hear she kept you informed and made the process as stress-free as possible during a difficult time. We look forward to helping with any of your Toyota needs in the future.
Lee and the entire Sun Toyota crew were fantastic. They provided excellent service and along with a great price on a vehicle that was exactly what my family needed. By far the best car buying experience one could ask for.
Lee and the entire Sun Toyota crew were fantastic. They provided excellent service and along with a great price on a vehicle that was exactly what my family needed. By far the best car buying experience one could ask for.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
What a pleasure to hear that Lee and our team provided outstanding service and a competitive price on your Lincoln Aviator. We’re glad the vehicle meets your family’s needs perfectly. Congratulations on your Aviator and thank you for choosing us!
Lee is the best ever! He was great at making sure I had plenty of options to look at, he never once asked me to come inside, or tried to talking me into buying anything. We spoke over the phone and through text about many vehicles over a week or two before I went to the dealership to look at some with him. He made sure I had all the options and stayed exactly where I wanted to be financially. I would recommend him to everyone! He’s great!
Lee is the best ever! He was great at making sure I had plenty of options to look at, he never once asked me to come inside, or tried to talking me into buying anything. We spoke over the phone and through text about many vehicles over a week or two before I went to the dealership to look at some with him. He made sure I had all the options and stayed exactly where I wanted to be financially. I would recommend him to everyone! He’s great!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We’re delighted Lee stayed in touch by phone and text so you could review options on your terms. Congratulations on your used Jeep purchase. Thank you for recommending Lee and we hope you enjoy every mile in your Jeep.
Toyota was very effeceint, got everything done in a timely fashion and overall great to work with.
Toyota was very effeceint, got everything done in a timely fashion and overall great to work with.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5-star rating. We’re pleased our team provided an efficient and smooth purchase process for your new Toyota Camry Hybrid. We look forward to assisting you again.
Luego de haber ido varios Dealers, vinimos a San Toyota buscando una es SUV que fuese grande para nuestra familia, y también que tuviese buen millaje. Ricardo Y Sam nos ayudaron. Ricardo nos llevó a través del concesionario completo buscando el vehículo indicado, y luego de ver varios fuimos al segundo lote y vimos un vehículo que nos llamó la atención que fue el último que vamos a ver y ese fue con el que decidimos irnos qué tal fue muy paciente muy profesional también y tuvimos una Super buena experiencia.
Luego de haber ido varios Dealers, vinimos a San Toyota buscando una es SUV que fuese grande para nuestra familia, y también que tuviese buen millaje. Ricardo Y Sam nos ayudaron. Ricardo nos llevó a través del concesionario completo buscando el vehículo indicado, y luego de ver varios fuimos al segundo lote y vimos un vehículo que nos llamó la atención que fue el último que vamos a ver y ese fue con el que decidimos irnos qué tal fue muy paciente muy profesional también y tuvimos una Super buena experiencia.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for trusting our team after visiting several dealerships. We’re pleased Ricardo and Sam took the time to help you find a spacious SUV with great mileage. Enjoy your used Volkswagen Tiguan and feel free to reach out if you have any questions.